Airline guide
Virgin AtlanticIATA code VS
Baggage allowances, fare rules, check-in cut-offs and contact details for Virgin Atlantic. Policy figures are read from Virgin Atlantic’s own published pages and each one shows where it came from and when we checked it.
- Home country
- United Kingdom
- Destinations
- 37 in 24 countries
- Route data Jul 2026
Virgin Atlantic at a glance
Cabin bag size
- Cabin bag size
- 56 x 36 x 23 cm
Verified 6 Oct 2026virginatlantic.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Economy
- 1 piece up to 10 kg + 1 small personal item
- Business & First
- 2 pieces up to 12 kg each (16 kg total max) + 1 small personal item
Verified 6 Oct 2026virginatlantic.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
- Economy
- 1 piece up to 23 kg (50 lbs) (Economy Classic & Delight; Light excludes checked bag)
Verified 6 Oct 2026virginatlantic.com (opens in a new tab)Full rules: Checked bagOnline check-in
- Online check-in opens
- 24 hours before departure
Verified 6 Oct 2026virginatlantic.com (opens in a new tab)Full rules: Online check-inAirport check-in closes
- Domestic
- 60 minutes before departure
- International
- 60 minutes before departure
Verified 6 Oct 2026virginatlantic.com (opens in a new tab)Full rules: Airport check-in closesCustomer service
- Customer service phone
- +44 20 7946 0991
Verified 5 Oct 2026help.virginatlantic.com (opens in a new tab)Full rules: Customer service
Virgin Atlantic carry-on baggage allowance
| Cabin | Carry-on weight |
|---|---|
| Economy | 1 piece up to 10 kg + 1 small personal item |
| Business & First | 2 pieces up to 12 kg each (16 kg total max) + 1 small personal item |
- Cabin bag size
- 56 x 36 x 23 cm
Virgin Atlantic checked baggage allowance
| Cabin | Checked allowance |
|---|---|
| Economy | 1 piece up to 23 kg (50 lbs) (Economy Classic & Delight; Light excludes checked bag) |
| Business | 2 pieces up to 32 kg (70 lbs) each (Upper Class) |
| First | 2 pieces up to 32 kg (70 lbs) each (Upper Class is top cabin) |
What Virgin Atlantic’s cheapest fare includes
- Lowest fare
- Economy Light: 1 hand luggage item up to 10 kg and 1 small handbag; checked baggage not included
- Seat selection
- Seat assigned at check-in 24 hours before departure
- Changes and cancellations
- Changes allowed for a change fee plus fare difference; non-refundable
Virgin Atlantic cabins and aircraft
Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.
- Seat options
- Economy Light / Classic / Delight (extra legroom), Premium, and Upper Class lie-flat suites.
- Verified 6 Oct 2026virginatlantic.com (opens in a new tab)
- Reserved or random
- Free seat selection for Economy Classic/Delight, Premium, and Upper Class; assigned seat at check-in for Economy Light.
- Verified 6 Oct 2026virginatlantic.com (opens in a new tab)
- Family seating
- Families travelling with children under 12 are automatically seated together free of charge.
- Verified 6 Oct 2026virginatlantic.com (opens in a new tab)
If your Virgin Atlantic flight is delayed or cancelled
These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.
- Care
- Food, drink, two phone calls/emails, and hotel accommodation with transfers for overnight delays under UK 261 / EU 261.
- Rebooking and refunds
- Full refund within 7 days or rebooking on next available flight if cancelled or delayed >5 hours.
- Compensation
- UK 261 statutory compensation (£220 to £520 depending on flight length) for cancellations or delays >3 hours at destination.
Virgin Atlantic check-in times and airport cut-offs
- Online check-in opens
- 24 hours before departure
- Domestic check-in closes
- 60 minutes before departure
- International check-in closes
- 60 minutes before departure
- Boarding closes
- 20 minutes before departure
How to contact Virgin Atlantic
- Customer service phone
- +44 20 7946 0991
Where Virgin Atlantic flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 84 Virgin Atlantic routes serving 37 destinations across 24 countries.
- Destinations
- 37
- Countries
- 24
- Routes tracked
- 84
- Longest route
- 10,882 km
Busiest markets by route count
- London33 routes
- Manchester4 routes
- Bridgetown3 routes
- Orlando3 routes
- Saint John's2 routes
A market may include more than one airport.
Longest route in the dataset
10,882 km great-circle distance between the two airports.
Common questions about flying Virgin Atlantic
What size cabin bag can I take on Virgin Atlantic?
According to Virgin Atlantic’s own website (virginatlantic.com, checked 6 Oct 2026): 56 x 36 x 23 cm.
How heavy can my Virgin Atlantic carry-on bag be?
According to Virgin Atlantic’s own website (virginatlantic.com, checked 6 Oct 2026): 1 piece up to 10 kg + 1 small personal item.
What is the Virgin Atlantic Economy checked baggage allowance?
According to Virgin Atlantic’s own website (virginatlantic.com, checked 6 Oct 2026): 1 piece up to 23 kg (50 lbs) (Economy Classic & Delight; Light excludes checked bag).
When can I check in online with Virgin Atlantic?
According to Virgin Atlantic’s own website (virginatlantic.com, checked 6 Oct 2026): 24 hours before departure.
When does Virgin Atlantic check-in close for domestic flights?
According to Virgin Atlantic’s own website (virginatlantic.com, checked 6 Oct 2026): 60 minutes before departure.
When does Virgin Atlantic check-in close for international flights?
According to Virgin Atlantic’s own website (virginatlantic.com, checked 6 Oct 2026): 60 minutes before departure.
What is the Virgin Atlantic customer service phone number?
According to Virgin Atlantic’s own website (help.virginatlantic.com, checked 5 Oct 2026): +44 20 7946 0991.
How many destinations does Virgin Atlantic fly to?
Originfacts tracks 37 Virgin Atlantic destinations across 24 countries, on 84 routes.
Where is Virgin Atlantic based?
Virgin Atlantic is based in United Kingdom. In the Originfacts route dataset, its busiest market is London, followed by Manchester, Bridgetown and Orlando.
What aircraft appear on Virgin Atlantic routes?
The routes we hold name Airbus A320, Airbus A321, Airbus A330, Airbus A330-300, Airbus A340-300, Airbus A340-600, Airbus A380-800, Boeing 737-400, Boeing 737-500, Boeing 737-700, Boeing 737-800, Boeing 747-400 and Boeing 777-300ER. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Virgin Atlantic route?
London to Singapore, at 10,882 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Virgin Atlantic’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 6 Oct 2026
- Checked bagsVerified 6 Oct 2026
- Cheapest fareVerified 5 Oct 2026
- Cabins & aircraftVerified 6 Oct 2026
- Delays & cancellationsVerified 6 Oct 2026
- Check-inVerified 6 Oct 2026
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data