Airline guide

TAP Air PortugalIATA code TP
Baggage allowances, fare rules, check-in cut-offs and contact details for TAP Air Portugal. Policy figures are read from TAP Air Portugal’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Portugal
- Busiest markets
- Lisbon, Porto, Brasilia
- By route count · route data Jul 2026
- Destinations
- 97 in 38 countries
- Route data Jul 2026
TAP Air Portugal at a glance
Cabin bag size
- Cabin bag size
- Hand baggage up to 55 x 40 x 25 cm / 22 x 16 x 10 in.
Verified 4 Sep 2026flytap.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Cabin bag weight
- Hand baggage up to 10 kg / 22 lbs per item.
Verified 4 Sep 2026flytap.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
- Economy
- 1 piece up to 23 kg (50 lbs) (Basic, Classic, Plus fares; Discount excludes checked bag)
Verified 6 Oct 2026flytap.com (opens in a new tab)Full rules: Checked bagOnline check-in
- Online check-in
- Online on flytap.com or the TAP app from 36 hours before boarding, or 24 hours for flights to or from the USA.
Verified 3 Sep 2026flytap.com (opens in a new tab)Full rules: Online check-inAirport check-in closes
Covered in full in the section below. Read it (Airport check-in closes)
Customer service
- Customer service phone
- +44 20 7946 0991
Verified 5 Oct 2026flytap.com (opens in a new tab)Full rules: Customer service
TAP Air Portugal carry-on baggage allowance
Hand baggage and a personal item are free; the number of hand bags depends on class and destination.
- Cabin bag size
- Hand baggage up to 55 x 40 x 25 cm / 22 x 16 x 10 in.
- Cabin bag weight
- Hand baggage up to 10 kg / 22 lbs per item.
- Personal item
- 1 personal item up to 40 x 30 x 15 cm / 16 x 12 x 5 in and 2 kg / 4.4 lbs; it must fit under the seat in front.
- Items by class
- Economy and Economy Prime: 1 item of hand baggage. Business to/from North America: 1 item. Business to/from Europe, Africa, South America or on domestic flights: 2 items.
TAP Air Portugal checked baggage allowance
| Cabin | Checked allowance |
|---|---|
| Economy | 1 piece up to 23 kg (50 lbs) (Basic, Classic, Plus fares; Discount excludes checked bag) |
| Business | 2 pieces up to 32 kg (70 lbs) each (Executive, Top Executive) |
| First | 2 pieces up to 32 kg (70 lbs) each (Executive is top cabin) |
What TAP Air Portugal’s cheapest fare includes
- Lowest fare
- Discount Fare: 1 hand luggage up to 8 kg and 1 personal item; checked baggage available for purchase
- Seat selection
- Seat assigned at check-in; advance seat selection incurs a fee
- Changes and cancellations
- Changes not permitted; non-refundable ticket
TAP Air Portugal cabins and aircraft
Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.
- Seat options
- Standard Economy, Extra Legroom (Economy Xtra), and Executive Business lie-flat seats.
- Verified 6 Oct 2026flytap.com (opens in a new tab)
- Reserved or random
- Complimentary advance seat selection for Plus/Executive fares; fee or check-in assignment for Discount/Basic.
- Verified 6 Oct 2026flytap.com (opens in a new tab)
- Family seating
- TAP guarantees adjacent seating for adult passengers travelling with children under 12 free of charge.
- Verified 6 Oct 2026flytap.com (opens in a new tab)
If your TAP Air Portugal flight is delayed or cancelled
These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.
- Care
- Meals, drinks, 2 communications, and hotel accommodation with transport for overnight delays under EU 261/2004.
- Rebooking and refunds
- Choice of full refund within 7 days or rebooking to final destination for delays >5 hours or cancellations.
- Compensation
- EU 261 compensation (€250 to €600) for cancellations or delays >3 hours at final destination.
TAP Air Portugal check-in times and airport cut-offs
Counter opening times and check-in deadlines depend on the departure airport; TAP publishes them airport by airport.
- Online check-in
- Online on flytap.com or the TAP app from 36 hours before boarding, or 24 hours for flights to or from the USA.
- Gate deadline
- Whatever check-in method you use, be at the boarding gate at least 30 minutes before scheduled departure.
How to contact TAP Air Portugal
- Customer service phone
- +44 20 7946 0991
Where TAP Air Portugal flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 302 TAP Air Portugal routes serving 97 destinations across 38 countries.
- Destinations
- 97
- Countries
- 38
- Routes tracked
- 302
- Longest route
- 8,800 km
Busiest markets by route count
- Lisbon92 routes
- Porto20 routes
- Brasilia9 routes
- Belem6 routes
- Funchal6 routes
A market may include more than one airport.
Longest route in the dataset
8,800 km great-circle distance between the two airports.
Common questions about flying TAP Air Portugal
What size cabin bag can I take on TAP Air Portugal?
According to TAP Air Portugal’s own website (flytap.com, checked 4 Sep 2026): Hand baggage up to 55 x 40 x 25 cm / 22 x 16 x 10 in.
How heavy can my TAP Air Portugal carry-on bag be?
According to TAP Air Portugal’s own website (flytap.com, checked 4 Sep 2026): Hand baggage up to 10 kg / 22 lbs per item.
What is the TAP Air Portugal Economy checked baggage allowance?
According to TAP Air Portugal’s own website (flytap.com, checked 6 Oct 2026): 1 piece up to 23 kg (50 lbs) (Basic, Classic, Plus fares; Discount excludes checked bag).
When can I check in online with TAP Air Portugal?
According to TAP Air Portugal’s own website (flytap.com, checked 3 Sep 2026): Online on flytap.com or the TAP app from 36 hours before boarding, or 24 hours for flights to or from the USA.
What is the TAP Air Portugal customer service phone number?
According to TAP Air Portugal’s own website (flytap.com, checked 5 Oct 2026): +44 20 7946 0991.
How many destinations does TAP Air Portugal fly to?
Originfacts tracks 97 TAP Air Portugal destinations across 38 countries, on 302 routes.
Where is TAP Air Portugal based?
TAP Air Portugal is based in Portugal. In the Originfacts route dataset, its busiest market is Lisbon, followed by Porto, Brasilia and Belem.
What aircraft appear on TAP Air Portugal routes?
The routes we hold name Airbus A310-300, Airbus A319, Airbus A320, Airbus A321, Airbus A330-200, Airbus A340-300, Beechcraft Beech 1900D, Boeing 737-400, Boeing 737-500, Boeing 737-800, Boeing 757-200, Dash 8-400, Embraer E145 Regional Jet and Fokker 100. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest TAP Air Portugal route?
Lisbon to Porto Alegre, at 8,800 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from TAP Air Portugal’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 4 Sep 2026
- Checked bagsVerified 6 Oct 2026
- Cheapest fareVerified 5 Oct 2026
- Cabins & aircraftVerified 6 Oct 2026
- Delays & cancellationsVerified 6 Oct 2026
- Check-inVerified 3 Sep 2026
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data