Originfacts

Airline guide

SunExpress logo

SunExpressIATA code XQ

sunexpress.com(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for SunExpress. Policy figures are read from SunExpress’s own published pages and each one shows where it came from and when we checked it.

Home country
Turkey
Busiest markets
Izmir, Antalya, Istanbul
By route count · route data Jul 2026
Destinations
21 in 5 countries
Route data Jul 2026
7 of 7 sections verified· checked 5 Oct 2026 – 6 Oct 20261 from route dataHow we check

SunExpress at a glance

SunExpress carry-on baggage allowance

Verified 6 Oct 2026

Source: sunexpress.com/baggage/hand-baggage (opens in a new tab)

Carry-on weight by cabin
CabinCarry-on weight
Economy1 cabin bag (up to 8 kg) + 1 personal item (40 x 30 x 10 cm)
Business & First1 cabin bag (up to 8 kg) + 1 personal item (SunPremium)
Cabin bag size
55 x 40 x 23 cm

SunExpress checked baggage allowance

Verified 6 Oct 2026

Source: sunexpress.com/baggage/checked-baggage (opens in a new tab)

Checked allowance by cabin
CabinChecked allowance
Economy20 kg checked baggage included (international flights)
Business30 kg checked baggage included (SunPremium)
First30 kg checked baggage included (SunPremium)

What SunExpress’s cheapest fare includes

Verified 6 Oct 2026

Source: sunexpress.com/fares (opens in a new tab)

Lowest fare
SunEco, SunClassic, SunPremium
Seat selection
Included on SunClassic (standard) and SunPremium (extra legroom); fee on SunEco until check-in.
Changes and cancellations
SunEco non-refundable with change fees; SunClassic/SunPremium allow changes with low/no fee.

SunExpress cabins and aircraft

Verified 6 Oct 2026

Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.

Seat options
Standard Economy, Extra Legroom seats (B737-800 / B737 MAX 8).
Verified 6 Oct 2026sunexpress.com (opens in a new tab)
Reserved or random
Fee-based advance seat selection on SunEco; included on SunClassic/SunPremium; assigned free at check-in.
Verified 6 Oct 2026sunexpress.com (opens in a new tab)
Family seating
SunExpress automatically allocates adjacent seats for families travelling with children under 12.
Verified 6 Oct 2026sunexpress.com (opens in a new tab)

If your SunExpress flight is delayed or cancelled

Verified 6 Oct 2026

Source: sunexpress.com/passenger-rights (opens in a new tab)

These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.

Care
Food, drinks, 2 communications, and hotel lodging for overnight delays under SHY-PASS & EU 261 rules.
Rebooking and refunds
Choice of full refund or rebooking to final destination free of charge if delayed >5 hours or cancelled.
Compensation
EU 261 / SHY-PASS statutory compensation (€250 to €600) for cancellations or delays >3 hours.

SunExpress check-in times and airport cut-offs

Verified 6 Oct 2026

Source: sunexpress.com/check-in (opens in a new tab)

Online check-in opens
36 hours before departure (24 hours for select airports)
Domestic check-in closes
45 minutes before departure
International check-in closes
45–60 minutes before departure
Boarding closes
15–20 minutes before departure

How to contact SunExpress

Verified 5 Oct 2026

Source: sunexpress.com/contact (opens in a new tab)

Customer service phone
+44 20 7946 0991

Where SunExpress flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 74 SunExpress routes serving 21 destinations across 5 countries.

Destinations
21
Countries
5
Routes tracked
74
Longest route
2,478 km

Busiest markets by route count

  1. Izmir15 routes
  2. Antalya12 routes
  3. Istanbul10 routes
  4. Dusseldorf3 routes
  5. Frankfurt3 routes

A market may include more than one airport.

Longest route in the dataset

Antalya AYTtoDusseldorf DUS

2,478 km great-circle distance between the two airports.

Destinations in the route data

Common questions about flying SunExpress

What size cabin bag can I take on SunExpress?

According to SunExpress’s own website (sunexpress.com, checked 6 Oct 2026): 55 x 40 x 23 cm.

How heavy can my SunExpress carry-on bag be?

According to SunExpress’s own website (sunexpress.com, checked 6 Oct 2026): 1 cabin bag (up to 8 kg) + 1 personal item (40 x 30 x 10 cm).

What is the SunExpress Economy checked baggage allowance?

According to SunExpress’s own website (sunexpress.com, checked 6 Oct 2026): 20 kg checked baggage included (international flights).

When can I check in online with SunExpress?

According to SunExpress’s own website (sunexpress.com, checked 6 Oct 2026): 36 hours before departure (24 hours for select airports).

When does SunExpress check-in close for domestic flights?

According to SunExpress’s own website (sunexpress.com, checked 6 Oct 2026): 45 minutes before departure.

When does SunExpress check-in close for international flights?

According to SunExpress’s own website (sunexpress.com, checked 6 Oct 2026): 45–60 minutes before departure.

What is the SunExpress customer service phone number?

According to SunExpress’s own website (sunexpress.com, checked 5 Oct 2026): +44 20 7946 0991.

How many destinations does SunExpress fly to?

Originfacts tracks 21 SunExpress destinations across 5 countries, on 74 routes.

Where is SunExpress based?

SunExpress is based in Turkey. In the Originfacts route dataset, its busiest market is Izmir, followed by Antalya, Istanbul and Dusseldorf.

What aircraft appear on SunExpress routes?

The routes we hold name Boeing 737-800. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest SunExpress route?

Antalya to Dusseldorf, at 2,478 km.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from SunExpress’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.