Originfacts

Airline guide

SATA logo

SATAIATA code S4

azoresairlines.pt(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for SATA. Policy figures are read from SATA’s own published pages and each one shows where it came from and when we checked it.

Home country
Portugal
Busiest markets
Lisbon, Ponta Delgada, Funchal
By route count · route data Jul 2026
Destinations
29 in 13 countries
Route data Jul 2026
3 of 7 sections verified· checked 4 Sep 2026 – 5 Oct 20262 from route data3 not yet verifiedHow we check

SATA at a glance

SATA carry-on baggage allowance

Verified 4 Sep 2026

Source: azoresairlines.pt/en/information/baggage/carry-on-baggage (opens in a new tab)

All cabin bags must be tagged at check-in; if the cabin fills up, bags go in the hold free of charge. Charter flights may differ.

Cabin bag size
One cabin bag up to 55x40x20 cm, wheels and handles included, in Economy, Comfort Light and Comfort Plus.
Personal item
One personal item up to 40×30×15 cm (laptop bag, small handbag, pouch with electronics or one duty-free bag), counted within the total cabin weight.
Cabin bag weight
Total cabin weight: 8 Kg (17 lbs) in Economy and Comfort Light, 15 Kg (33 lbs) in Comfort Plus (13 kg on SATA Air Açores connections).

SATA checked baggage allowance

Verified 4 Sep 2026

Source: azoresairlines.pt/en/information/baggage/checked-baggage (opens in a new tab)

Allowance depends on your fare; on trips combining SATA Air Açores and Azores Airlines flights, Azores Airlines rules apply.

Allowance azores airlines
Azores Airlines (S4) by fare: Economy Simple, no checked bag; Basic and Flex, 1 piece of 23 kg (50 lb); Top, 2 pieces totalling 46 kg (100 lb), max 23 kg each. Comfort Light, 2 pieces totalling 46 kg; Comfort Plus, 2 pieces totalling 64 kg (141 lb), max 32 kg (70 lb) each.
Allowance inter island
SATA Air Açores inter-island routes, Economy Class: 23 kg (50 lb).
Max weight
Bags over 32 kg (70 lbs) normally travel only as cargo; in listed cases up to 45 kg (100 lbs) is accepted at check-in with fees.

What SATA’s cheapest fare includes

Not yet verified

Fare-tier inclusions have not been verified against the airline’s published fare conditions.

Still to check: Lowest fare, Seat selection, Changes and cancellations.

Check directly:SATA website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

SATA cabins and aircraft

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

Cabin names and seat details are not yet verified for SATA. What the route dataset does record is which aircraft types have appeared on its routes:

  • Airbus A310-300
  • Airbus A319
  • Airbus A320
  • Airbus A321
  • Airbus A330-200
  • Beechcraft Beech 1900D
  • Dash 8-400
  • Embraer E145 Regional Jet
  • Fokker 100

Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.

A record of what has flown, not a current fleet

The route dataset accumulates equipment over time and is not a fleet register: it can name types SATA has retired, miss recent additions, and it covers only flights sold under S4. Seat pitch and cabin configuration are not verified for this carrier.

If your SATA flight is delayed or cancelled

Not yet verified

Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.

Still to check: Care, Rebooking and refunds, Compensation.

Check directly:SATA website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

SATA check-in times and airport cut-offs

Not yet verified

Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.

Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.

Check directly:SATA website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

How to contact SATA

Verified 4 Sep 2026 – 5 Oct 2026
Conditions of carriage
azoresairlines.pt/en/information/customer-commitment/general-conditions-of-carriage (opens in a new tab)
Verified 4 Sep 2026azoresairlines.pt (opens in a new tab)
Customer service phone
+351 296 209 720
Verified 5 Oct 2026azoresairlines.pt (opens in a new tab)

Where SATA flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 90 SATA routes serving 29 destinations across 13 countries.

Destinations
29
Countries
13
Routes tracked
90
Longest route
6,498 km

Busiest markets by route count

  1. Lisbon27 routes
  2. Ponta Delgada9 routes
  3. Funchal8 routes
  4. Porto8 routes
  5. Stockholm3 routes

A market may include more than one airport.

Longest route in the dataset

Lisbon LIStoSalvador SSA

6,498 km great-circle distance between the two airports.

Destinations in the route data

Common questions about flying SATA

What size cabin bag can I take on SATA?

According to SATA’s own website (azoresairlines.pt, checked 4 Sep 2026): One cabin bag up to 55x40x20 cm, wheels and handles included, in Economy, Comfort Light and Comfort Plus.

How heavy can my SATA carry-on bag be?

According to SATA’s own website (azoresairlines.pt, checked 4 Sep 2026): Total cabin weight: 8 Kg (17 lbs) in Economy and Comfort Light, 15 Kg (33 lbs) in Comfort Plus (13 kg on SATA Air Açores connections).

What is the SATA customer service phone number?

According to SATA’s own website (azoresairlines.pt, checked 5 Oct 2026): +351 296 209 720.

How many destinations does SATA fly to?

Originfacts tracks 29 SATA destinations across 13 countries, on 90 routes.

Where is SATA based?

SATA is based in Portugal. In the Originfacts route dataset, its busiest market is Lisbon, followed by Ponta Delgada, Funchal and Porto.

What aircraft appear on SATA routes?

The routes we hold name Airbus A310-300, Airbus A319, Airbus A320, Airbus A321, Airbus A330-200, Beechcraft Beech 1900D, Dash 8-400, Embraer E145 Regional Jet and Fokker 100. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest SATA route?

Lisbon to Salvador, at 6,498 km.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from SATA’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.