Airline guide

LufthansaIATA code LH
Baggage allowances, fare rules, check-in cut-offs and contact details for Lufthansa. Policy figures are read from Lufthansa’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Germany
- Destinations
- 245 in 104 countries
- Route data Jul 2026
Lufthansa at a glance
Cabin bag size
- Cabin bag size
- 55 x 40 x 23 cm
Verified 6 Oct 2026lufthansa.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Economy
- 1 piece up to 8 kg (17.6 lbs)
- Business & First
- 2 pieces up to 8 kg (17.6 lbs) each
Verified 6 Oct 2026lufthansa.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
- Economy
- 1 piece up to 23 kg (50 lbs)
Verified 6 Oct 2026lufthansa.com (opens in a new tab)Full rules: Checked bagOnline check-in
- Online check-in opens
- 30 hours before scheduled departure
Verified 6 Oct 2026lufthansa.com (opens in a new tab)Full rules: Online check-inAirport check-in closes
- Domestic
- 45 minutes before departure
- International
- 60 minutes before departure
Verified 6 Oct 2026lufthansa.com (opens in a new tab)Full rules: Airport check-in closesCustomer service
- Customer service phone
- +49 69 86799799
Verified 6 Oct 2026lufthansa.com (opens in a new tab)Full rules: Customer service
Lufthansa carry-on baggage allowance
| Cabin | Carry-on weight |
|---|---|
| Economy | 1 piece up to 8 kg (17.6 lbs) |
| Business & First | 2 pieces up to 8 kg (17.6 lbs) each |
- Cabin bag size
- 55 x 40 x 23 cm
Lufthansa checked baggage allowance
| Cabin | Checked allowance |
|---|---|
| Economy | 1 piece up to 23 kg (50 lbs) |
| Business | 2 pieces up to 32 kg (70 lbs) each |
| First | 3 pieces up to 32 kg (70 lbs) each |
What Lufthansa’s cheapest fare includes
- Lowest fare
- Economy Light: includes 1 carry-on bag up to 8 kg; checked baggage incurs an additional fee
- Seat selection
- Free seat assignment during online check-in 30 hours before departure; advance seat selection prior to check-in requires a fee
- Changes and cancellations
- Non-rebookable and non-refundable unless permitted by specific fare upgrade or statutory passenger rights
Lufthansa cabins and aircraft
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
Cabin names and seat details are not yet verified for Lufthansa. What the route dataset does record is which aircraft types have appeared on its routes:
- 74H
- 788
- Aerospatiale/Alenia ATR
- Aerospatiale/Alenia ATR 42-500
- Aerospatiale/Alenia ATR 72
- Airbus A319
- Airbus A320
- Airbus A321
- Airbus A330
- Airbus A330-200
- Airbus A330-300
- Airbus A340
- Airbus A340-300
- Airbus A340-600
- Airbus A380-800
- Avro RJ100 Avroliner
- Avro RJ85 Avroliner
- Boeing 737
- Boeing 737-300
- Boeing 737-400
- Boeing 737-500
- Boeing 737-600
- Boeing 737-700
- Boeing 737-800
- Boeing 737-900
- Boeing 747
- Boeing 747-400
- Boeing 757-200
- Boeing 767
- Boeing 767-200
- Boeing 767-300
- Boeing 767-400
- Boeing 777
- Boeing 777-200LR
- Boeing 777-300
- Boeing 777-300ER
- Boeing/McDonnell Douglas MD-81
- Canadair Regional Jet 200
- Canadair Regional Jet 700
- Canadair Regional Jet 900
- Dash 8
- Dash 8-400
- Embraer E145 Regional Jet
- Embraer E170
- Embraer E175
- Embraer E190
- Embraer E195
- Fokker 100
- Fokker 70
Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.
A record of what has flown, not a current fleet
The route dataset accumulates equipment over time and is not a fleet register: it can name types Lufthansa has retired, miss recent additions, and it covers only flights sold under LH. Seat pitch and cabin configuration are not verified for this carrier.
If your Lufthansa flight is delayed or cancelled
These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.
- Care
- Under EU Regulation 261/2004, delayed or cancelled flights entitle passengers to meals, refreshments, two free phone calls/emails, and hotel accommodation for overnight delays.
- Rebooking and refunds
- For cancellations or delays exceeding 5 hours, Lufthansa provides a full refund or rebooking on alternative transport to the destination under comparable conditions.
- Compensation
- EU Regulation 261/2004 statutory compensation (€250 to €600) applies for cancellations or delays over 3 hours at arrival within airline control.
Lufthansa check-in times and airport cut-offs
- Online check-in opens
- 30 hours before scheduled departure
- Domestic check-in closes
- 45 minutes before departure
- International check-in closes
- 60 minutes before departure
- Boarding closes
- 15 to 20 minutes before departure
How to contact Lufthansa
- Customer service phone
- +49 69 86799799
Where Lufthansa flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 1,260 Lufthansa routes serving 245 destinations across 104 countries.
- Destinations
- 245
- Countries
- 104
- Routes tracked
- 1,260
- Longest route
- 12,060 km
Busiest markets by route count
A market may include more than one airport.
Longest route in the dataset
12,060 km great-circle distance between the two airports.
Common questions about flying Lufthansa
What size cabin bag can I take on Lufthansa?
According to Lufthansa’s own website (lufthansa.com, checked 6 Oct 2026): 55 x 40 x 23 cm.
How heavy can my Lufthansa carry-on bag be?
According to Lufthansa’s own website (lufthansa.com, checked 6 Oct 2026): 1 piece up to 8 kg (17.6 lbs).
What is the Lufthansa Economy checked baggage allowance?
According to Lufthansa’s own website (lufthansa.com, checked 6 Oct 2026): 1 piece up to 23 kg (50 lbs).
When can I check in online with Lufthansa?
According to Lufthansa’s own website (lufthansa.com, checked 6 Oct 2026): 30 hours before scheduled departure.
When does Lufthansa check-in close for domestic flights?
According to Lufthansa’s own website (lufthansa.com, checked 6 Oct 2026): 45 minutes before departure.
When does Lufthansa check-in close for international flights?
According to Lufthansa’s own website (lufthansa.com, checked 6 Oct 2026): 60 minutes before departure.
What is the Lufthansa customer service phone number?
According to Lufthansa’s own website (lufthansa.com, checked 6 Oct 2026): +49 69 86799799.
How many destinations does Lufthansa fly to?
Originfacts tracks 245 Lufthansa destinations across 104 countries, on 1,260 routes.
Where is Lufthansa based?
Lufthansa is based in Germany. In the Originfacts route dataset, its busiest market is Frankfurt, followed by Munich, Dusseldorf and Berlin.
What aircraft appear on Lufthansa routes?
The routes we hold name 74H, 788, Aerospatiale/Alenia ATR, Aerospatiale/Alenia ATR 42-500, Aerospatiale/Alenia ATR 72, Airbus A319, Airbus A320, Airbus A321, Airbus A330, Airbus A330-200, Airbus A330-300, Airbus A340, Airbus A340-300, Airbus A340-600, Airbus A380-800, Avro RJ100 Avroliner, Avro RJ85 Avroliner, Boeing 737, Boeing 737-300, Boeing 737-400, Boeing 737-500, Boeing 737-600, Boeing 737-700, Boeing 737-800, Boeing 737-900, Boeing 747, Boeing 747-400, Boeing 757-200, Boeing 767, Boeing 767-200, Boeing 767-300, Boeing 767-400, Boeing 777, Boeing 777-200LR, Boeing 777-300, Boeing 777-300ER, Boeing/McDonnell Douglas MD-81, Canadair Regional Jet 200, Canadair Regional Jet 700, Canadair Regional Jet 900, Dash 8, Dash 8-400, Embraer E145 Regional Jet, Embraer E170, Embraer E175, Embraer E190, Embraer E195, Fokker 100 and Fokker 70. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Lufthansa route?
Los Angeles to Sydney, at 12,060 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Lufthansa’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 6 Oct 2026
- Checked bagsVerified 6 Oct 2026
- Cheapest fareVerified 6 Oct 2026
- Cabins & aircraftRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data
- Delays & cancellationsVerified 6 Oct 2026
- Check-inVerified 6 Oct 2026
- ContactVerified 6 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data