Airline guide
Croatia AirlinesIATA code OU
Baggage allowances, fare rules, check-in cut-offs and contact details for Croatia Airlines. Policy figures are read from Croatia Airlines’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Croatia
- Busiest markets
- Zagreb, Dubrovnik, Split
- By route count · route data Jul 2026
- Destinations
- 26 in 18 countries
- Route data Jul 2026
Croatia Airlines at a glance
Cabin bag size
- Cabin bag size
- Cabin bag max 118 cm (55x40x23 cm). Business Class may also bring a foldable garment bag of 57x54x15 cm as its second piece.
Verified 4 Sep 2026croatiaairlines.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Economy
- Economy Class: 1 cabin bag, max 8 kg.
- Business
- Business Class: 2 cabin bags, max 8 kg per piece; in exceptional cases, depending on the aircraft, Business Class may be limited to 1 item.
Verified 4 Sep 2026croatiaairlines.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
Covered in full in the section below. Read it (Checked bag)
Online check-in
Not yet verified. What’s missing (Online check-in)
Airport check-in closes
Not yet verified. What’s missing (Airport check-in closes)
Customer service
- Customer service phone
- +44 20 7946 0991
Verified 5 Oct 2026croatiaairlines.com (opens in a new tab)Full rules: Customer service
Croatia Airlines carry-on baggage allowance
Every passenger may carry one cabin bag and one personal item, including Star Alliance Gold members.
| Cabin | Carry-on weight |
|---|---|
| Economy | Economy Class: 1 cabin bag, max 8 kg. |
| Business | Business Class: 2 cabin bags, max 8 kg per piece; in exceptional cases, depending on the aircraft, Business Class may be limited to 1 item. |
- Cabin bag size
- Cabin bag max 118 cm (55x40x23 cm). Business Class may also bring a foldable garment bag of 57x54x15 cm as its second piece.
- Personal item
- One additional handbag (e.g. a handbag, laptop bag or briefcase), max 4 kg and 40x30x10 cm, in both Economy and Business.
Croatia Airlines checked baggage allowance
The free checked allowance on Croatia Airlines flights depends on the fare family.
- Allowance by fare
- Adults and children: FlyEasy no checked bag; FlyOpti and FlyFlexi 1 x 23 kg; FlyBWise and FlyBizz 2 x 32 kg. Miles & More Frequent Traveller (silver), HON Circle, Senator and Star Gold members get more.
- Size limit
- Maximum size per piece, regardless of class: a + b + c = max. 158 cm.
- Flyeasy bag fee
- A first bag on a FlyEasy ticket costs, per direction, 16 € + 25 % VAT within Croatia or 30 € on international flights if bought up to 24 hours before the flight; 24 € + 25 % VAT or 40 € within 24 hours of departure. The fee is non refundable.
- Infant buggy
- Children under 4 may also carry one collapsible buggy.
What Croatia Airlines’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:Croatia Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
Croatia Airlines cabins and aircraft
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
Cabin names and seat details are not yet verified for Croatia Airlines. What the route dataset does record is which aircraft types have appeared on its routes:
- Airbus A319
- Airbus A320
- Airbus A321
- Boeing 737-300
- Boeing 737-500
- Boeing 737-700
- Boeing 737-800
- Boeing 737-900
- Canadair Regional Jet 900
- Dash 8-400
- Embraer E190
- Embraer E195
- Fokker 100
- Fokker 70
Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.
A record of what has flown, not a current fleet
The route dataset accumulates equipment over time and is not a fleet register: it can name types Croatia Airlines has retired, miss recent additions, and it covers only flights sold under OU. Seat pitch and cabin configuration are not verified for this carrier.
If your Croatia Airlines flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:Croatia Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
Croatia Airlines check-in times and airport cut-offs
Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.
Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.
Check directly:Croatia Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
How to contact Croatia Airlines
- Customer service phone
- +44 20 7946 0991
Where Croatia Airlines flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 102 Croatia Airlines routes serving 26 destinations across 18 countries.
- Destinations
- 26
- Countries
- 18
- Routes tracked
- 102
- Longest route
- 1,808 km
Busiest markets by route count
A market may include more than one airport.
Longest route in the dataset
1,808 km great-circle distance between the two airports.
Common questions about flying Croatia Airlines
What size cabin bag can I take on Croatia Airlines?
According to Croatia Airlines’s own website (croatiaairlines.com, checked 4 Sep 2026): Cabin bag max 118 cm (55x40x23 cm). Business Class may also bring a foldable garment bag of 57x54x15 cm as its second piece.
How heavy can my Croatia Airlines carry-on bag be?
According to Croatia Airlines’s own website (croatiaairlines.com, checked 4 Sep 2026): Economy Class: 1 cabin bag, max 8 kg.
What is the Croatia Airlines customer service phone number?
According to Croatia Airlines’s own website (croatiaairlines.com, checked 5 Oct 2026): +44 20 7946 0991.
How many destinations does Croatia Airlines fly to?
Originfacts tracks 26 Croatia Airlines destinations across 18 countries, on 102 routes.
Where is Croatia Airlines based?
Croatia Airlines is based in Croatia. In the Originfacts route dataset, its busiest market is Zagreb, followed by Dubrovnik, Split and Frankfurt.
What aircraft appear on Croatia Airlines routes?
The routes we hold name Airbus A319, Airbus A320, Airbus A321, Boeing 737-300, Boeing 737-500, Boeing 737-700, Boeing 737-800, Boeing 737-900, Canadair Regional Jet 900, Dash 8-400, Embraer E190, Embraer E195, Fokker 100 and Fokker 70. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Croatia Airlines route?
Bologna to Lisbon, at 1,808 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Croatia Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 4 Sep 2026
- Checked bagsVerified 4 Sep 2026
- Cheapest fareNot yet verified—
- Cabins & aircraftRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data
- Delays & cancellationsNot yet verified—
- Check-inNot yet verified—
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data