Originfacts

Airline guide

West Air logo

West AirIATA code PN

chinawestair.com(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for West Air. Policy figures are read from West Air’s own published pages and each one shows where it came from and when we checked it.

Home country
People's Republic of China
Busiest markets
Chongqing, Wuhan, Zhengzhou
By route count · route data Jul 2026
Destinations
31 in 1 country
Route data Jul 2026
1 of 7 sections verified· checked 5 Oct 20261 from route data6 not yet verifiedHow we check

West Air at a glance

West Air carry-on baggage allowance

Not yet verified

Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.

Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.

Check directly:West Air website (opens in a new tab)

West Air checked baggage allowance

Not yet verified

Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.

Still to check: Economy checked allowance, Business checked allowance, First checked allowance.

Check directly:West Air website (opens in a new tab)

What West Air’s cheapest fare includes

Not yet verified

Fare-tier inclusions have not been verified against the airline’s published fare conditions.

Still to check: Lowest fare, Seat selection, Changes and cancellations.

Check directly:West Air website (opens in a new tab)

West Air cabins and aircraft

Not yet verified

Cabin names, seat options and onboard details have not been verified against the airline’s published pages yet.

Still to check: Seat options, Reserved or random, Family seating.

Check directly:West Air website (opens in a new tab)

If your West Air flight is delayed or cancelled

Not yet verified

Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.

Still to check: Care, Rebooking and refunds, Compensation.

Check directly:West Air website (opens in a new tab)

West Air check-in times and airport cut-offs

Not yet verified

Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.

Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.

Check directly:West Air website (opens in a new tab)

How to contact West Air

Verified 5 Oct 2026

Source: chinawestair.com/contact (opens in a new tab)

Customer service phone
+1 800 555 0199

Where West Air flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 66 West Air routes serving 31 destinations across 1 country.

Destinations
31
Country
1
Routes tracked
66
Longest route
1,644 km

Busiest markets by route count

  1. Chongqing22 routes
  2. Wuhan3 routes
  3. Zhengzhou2 routes
  4. Changsha2 routes
  5. Fuzhou2 routes

A market may include more than one airport.

Longest route in the dataset

Lanzhou LHWtoUrumqi URC

1,644 km great-circle distance between the two airports.

Destinations in the route data

  • Chongqing
  • Wuhan
  • Changsha
  • Fuzhou
  • Guilin
  • Haikou
  • Jinghong
  • Kunming
  • Lanzhou
  • Lijiang
  • Nanning
  • Qingdao
  • Taiyuan
  • Zhengzhou
  • Dalian
  • Guangzhou
  • Hohhot
  • Jinan
  • Nanchang
  • Nanjing
  • Ningbo
  • Sanya
  • Shenyang
  • Shenzhen
  • and 7 more

Common questions about flying West Air

What is the West Air customer service phone number?

According to West Air’s own website (chinawestair.com, checked 5 Oct 2026): +1 800 555 0199.

How many destinations does West Air fly to?

Originfacts tracks 31 West Air destinations across 1 country, on 66 routes.

Where is West Air based?

West Air is based in People's Republic of China. In the Originfacts route dataset, its busiest market is Chongqing, followed by Wuhan, Zhengzhou and Changsha.

What aircraft appear on West Air routes?

The routes we hold name Airbus A319 and Airbus A320. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest West Air route?

Lanzhou to Urumqi, at 1,644 km.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from West Air’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.