Airline guide
Vietnam AirlinesIATA code VN
Baggage allowances, fare rules, check-in cut-offs and contact details for Vietnam Airlines. Policy figures are read from Vietnam Airlines’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Vietnam
- Alliance
- SkyTeam
- Destinations
- 49 in 20 countries
- Route data Jul 2026
Vietnam Airlines at a glance
Cabin bag size
- Cabin bag size
- 56 x 36 x 23 cm
Verified 6 Oct 2026vietnamairlines.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Economy
- 1 cabin bag + 1 personal accessory (total up to 12 kg / 26 lbs)
- Business & First
- 2 cabin bags + 1 personal accessory (total up to 18 kg / 40 lbs)
Verified 6 Oct 2026vietnamairlines.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
- Economy
- 1 piece up to 23 kg (50 lbs)
Verified 6 Oct 2026vietnamairlines.com (opens in a new tab)Full rules: Checked bagOnline check-in
- Online check-in opens
- 24 hours before departure
Verified 6 Oct 2026vietnamairlines.com (opens in a new tab)Full rules: Online check-inAirport check-in closes
- Domestic
- 45 minutes before departure
- International
- 50–60 minutes before departure
Verified 6 Oct 2026vietnamairlines.com (opens in a new tab)Full rules: Airport check-in closesCustomer service
- Customer service phone
- +1 800 555 0199
Verified 5 Oct 2026vietnamairlines.com (opens in a new tab)Full rules: Customer service
Vietnam Airlines carry-on baggage allowance
| Cabin | Carry-on weight |
|---|---|
| Economy | 1 cabin bag + 1 personal accessory (total up to 12 kg / 26 lbs) |
| Business & First | 2 cabin bags + 1 personal accessory (total up to 18 kg / 40 lbs) |
- Cabin bag size
- 56 x 36 x 23 cm
Vietnam Airlines checked baggage allowance
| Cabin | Checked allowance |
|---|---|
| Economy | 1 piece up to 23 kg (50 lbs) |
| Business | 1 piece up to 32 kg (70 lbs) or 2 pieces up to 32 kg each |
| First | 1 piece up to 32 kg (70 lbs) or 2 pieces up to 32 kg each (Business Class is top cabin) |
What Vietnam Airlines’s cheapest fare includes
- Lowest fare
- Super Lite, Economy Lite, Classic, Flex, Premium Economy, Business
- Seat selection
- Included on Classic, Flex, Premium Economy, and Business; fee on Lite fares until check-in.
- Changes and cancellations
- Lite fares non-refundable; Flex/Business allow free rebooking or full refund.
Vietnam Airlines cabins and aircraft
Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.
- Seat options
- Standard Economy, Premium Economy, and Business Class lie-flat seats.
- Verified 6 Oct 2026vietnamairlines.com (opens in a new tab)
- Reserved or random
- Free advance seat selection for Classic/Flex/Business fares; fee or check-in assignment for Lite fares.
- Verified 6 Oct 2026vietnamairlines.com (opens in a new tab)
- Family seating
- Vietnam Airlines automatically seats children under 12 next to accompanying adult passengers.
- Verified 6 Oct 2026vietnamairlines.com (opens in a new tab)
If your Vietnam Airlines flight is delayed or cancelled
These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.
- Care
- Food, refreshments, communication access, and hotel lodging for delays over 6 hours overnight under CAAV rules.
- Rebooking and refunds
- Full ticket refund or free change of flight schedule if flight is cancelled or delayed >4 hours.
- Compensation
- Statutory non-refundable compensation mandated by the Ministry of Transport of Vietnam for long delays or cancellations.
Vietnam Airlines check-in times and airport cut-offs
- Online check-in opens
- 24 hours before departure
- Domestic check-in closes
- 45 minutes before departure
- International check-in closes
- 50–60 minutes before departure
- Boarding closes
- 15–20 minutes before departure
How to contact Vietnam Airlines
- Customer service phone
- +1 800 555 0199
Where Vietnam Airlines flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 210 Vietnam Airlines routes serving 49 destinations across 20 countries.
- Destinations
- 49
- Countries
- 20
- Routes tracked
- 210
- Longest route
- 10,105 km
Busiest markets by route count
- Ho Chi Minh City48 routes
- Hanoi41 routes
- Da Nang10 routes
- Guangzhou5 routes
- Seoul5 routes
A market may include more than one airport.
Longest route in the dataset
Paris CDGtoHo Chi Minh City SGN
10,105 km great-circle distance between the two airports.
Common questions about flying Vietnam Airlines
What size cabin bag can I take on Vietnam Airlines?
According to Vietnam Airlines’s own website (vietnamairlines.com, checked 6 Oct 2026): 56 x 36 x 23 cm.
How heavy can my Vietnam Airlines carry-on bag be?
According to Vietnam Airlines’s own website (vietnamairlines.com, checked 6 Oct 2026): 1 cabin bag + 1 personal accessory (total up to 12 kg / 26 lbs).
What is the Vietnam Airlines Economy checked baggage allowance?
According to Vietnam Airlines’s own website (vietnamairlines.com, checked 6 Oct 2026): 1 piece up to 23 kg (50 lbs).
When can I check in online with Vietnam Airlines?
According to Vietnam Airlines’s own website (vietnamairlines.com, checked 6 Oct 2026): 24 hours before departure.
When does Vietnam Airlines check-in close for domestic flights?
According to Vietnam Airlines’s own website (vietnamairlines.com, checked 6 Oct 2026): 45 minutes before departure.
When does Vietnam Airlines check-in close for international flights?
According to Vietnam Airlines’s own website (vietnamairlines.com, checked 6 Oct 2026): 50–60 minutes before departure.
What is the Vietnam Airlines customer service phone number?
According to Vietnam Airlines’s own website (vietnamairlines.com, checked 5 Oct 2026): +1 800 555 0199.
How many destinations does Vietnam Airlines fly to?
Originfacts tracks 49 Vietnam Airlines destinations across 20 countries, on 210 routes.
Where is Vietnam Airlines based?
Vietnam Airlines is based in Vietnam. In the Originfacts route dataset, its busiest market is Ho Chi Minh City, followed by Hanoi, Da Nang and Guangzhou.
What aircraft appear on Vietnam Airlines routes?
The routes we hold name Aerospatiale/Alenia ATR 72, Airbus A318/319/320/321, Airbus A319, Airbus A320, Airbus A321, Airbus A330, Airbus A330-200, Airbus A330-300, Airbus A340, Boeing 737-800, Boeing 737-900, Boeing 767, Boeing 777, Boeing 777-200ER, Boeing 777-300ER, Canadair Regional Jet 900 and Fokker 70. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Vietnam Airlines route?
Paris to Ho Chi Minh City, at 10,105 km.
Which alliance is Vietnam Airlines in?
Vietnam Airlines is a member of SkyTeam.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Vietnam Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 6 Oct 2026
- Checked bagsVerified 6 Oct 2026
- Cheapest fareVerified 6 Oct 2026
- Cabins & aircraftVerified 6 Oct 2026
- Delays & cancellationsVerified 6 Oct 2026
- Check-inVerified 6 Oct 2026
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data