Airline guide
Uganda AirlinesIATA code UR
Baggage allowances, fare rules, check-in cut-offs and contact details for Uganda Airlines. Policy figures are read from Uganda Airlines’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Uganda
- Busiest markets
- Syktyvkar, Berezovo, Igrim
- By route count · route data Jul 2026
- Destinations
- 23 in 1 country
- Route data Jul 2026
Uganda Airlines at a glance
Cabin bag size
Not yet verified. What’s missing (Cabin bag size)
Cabin bag weight
Not yet verified. What’s missing (Cabin bag weight)
Checked bag
- Economy
- 2 pieces up to 23 kg (50 lbs) total
Verified 5 Oct 2026ugandairlines.com (opens in a new tab)Full rules: Checked bagOnline check-in
Not yet verified. What’s missing (Online check-in)
Airport check-in closes
Not yet verified. What’s missing (Airport check-in closes)
Customer service
- Customer service phone
- +256 200 406 400
Verified 5 Oct 2026ugandairlines.com (opens in a new tab)Full rules: Customer service
Uganda Airlines carry-on baggage allowance
Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.
Still to check: Economy carry-on weight.
Check directly:Uganda Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
Uganda Airlines checked baggage allowance
| Cabin | Checked allowance |
|---|---|
| Economy | 2 pieces up to 23 kg (50 lbs) total |
| Business | 2 pieces up to 32 kg (70 lbs) total |
| First | 2 pieces up to 32 kg (70 lbs) total |
What Uganda Airlines’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:Uganda Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
Uganda Airlines cabins and aircraft
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
Cabin names and seat details are not yet verified for Uganda Airlines. What the route dataset does record is which aircraft types have appeared on its routes:
- Antonov An-24
- Let 410 Turbolet
- Tupolev Tu-134
Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.
A record of what has flown, not a current fleet
The route dataset accumulates equipment over time and is not a fleet register: it can name types Uganda Airlines has retired, miss recent additions, and it covers only flights sold under UR. Seat pitch and cabin configuration are not verified for this carrier.
If your Uganda Airlines flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:Uganda Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
Uganda Airlines check-in times and airport cut-offs
Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.
Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.
Check directly:Uganda Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
How to contact Uganda Airlines
All transportation of passengers and bags by Uganda Airlines is subject to its Conditions of Carriage, published fare rules and its filed tariffs.
- Conditions of carriage
- ugandairlines.com/conditions-of-carriage (opens in a new tab)
- Verified 5 Oct 2026ugandairlines.com (opens in a new tab)
Where Uganda Airlines flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 49 Uganda Airlines routes serving 23 destinations across 1 country.
- Destinations
- 23
- Country
- 1
- Routes tracked
- 49
- Longest route
- 1,126 km
Busiest markets by route count
- Syktyvkar6 routes
- Berezovo4 routes
- Igrim4 routes
- Surgut4 routes
- Tyumen4 routes
A market may include more than one airport.
Longest route in the dataset
Saint Petersburg LEDtoSyktyvkar SCW
1,126 km great-circle distance between the two airports.
Destinations in the route data
- Syktyvkar
- Berezovo
- Igrim
- Surgut
- Beloyarsky
- Khanty-Mansiysk
- Tyumen
- Ufa
- Usinsk
- Naryan-Mar
- Ukhta
- Irkutsk
- Kirov
- Moscow
- Mys-Kamenny
- Nizhniy Novgorod
- Pechora
- Saint Petersburg
- Tambov
- Ust-Kut
- Ust-Tsilma
- Vorkuta
- Yekaterinburg
Common questions about flying Uganda Airlines
What is the Uganda Airlines Economy checked baggage allowance?
According to Uganda Airlines’s own website (ugandairlines.com, checked 5 Oct 2026): 2 pieces up to 23 kg (50 lbs) total.
What is the Uganda Airlines customer service phone number?
According to Uganda Airlines’s own website (ugandairlines.com, checked 5 Oct 2026): +256 200 406 400.
How many destinations does Uganda Airlines fly to?
Originfacts tracks 23 Uganda Airlines destinations across 1 country, on 49 routes.
Where is Uganda Airlines based?
Uganda Airlines is based in Uganda. In the Originfacts route dataset, its busiest market is Syktyvkar, followed by Berezovo, Igrim and Surgut.
What aircraft appear on Uganda Airlines routes?
The routes we hold name Antonov An-24, Let 410 Turbolet and Tupolev Tu-134. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Uganda Airlines route?
Saint Petersburg to Syktyvkar, at 1,126 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Uganda Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onNot yet verified—
- Checked bagsVerified 5 Oct 2026
- Cheapest fareNot yet verified—
- Cabins & aircraftRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data
- Delays & cancellationsNot yet verified—
- Check-inNot yet verified—
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data