Airline guide
Tigerair MandalaIATA code RI
Baggage allowances, fare rules, check-in cut-offs and contact details for Tigerair Mandala. Policy figures are read from Tigerair Mandala’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Indonesia
- Destinations
- 5 in 4 countries
- Route data Jul 2026
Tigerair Mandala at a glance
Cabin bag size
Not yet verified. What’s missing (Cabin bag size)
Cabin bag weight
Not yet verified. What’s missing (Cabin bag weight)
Checked bag
Not yet verified. What’s missing (Checked bag)
Online check-in
Not yet verified. What’s missing (Online check-in)
Airport check-in closes
Not yet verified. What’s missing (Airport check-in closes)
Customer service
- Customer service phone
- +20 2 2696 6700
Verified 5 Oct 2026tigerair.com (opens in a new tab)Full rules: Customer service
Tigerair Mandala carry-on baggage allowance
Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.
Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.
Check directly:Tigerair Mandala website (opens in a new tab)
Tigerair Mandala checked baggage allowance
Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.
Still to check: Economy checked allowance, Business checked allowance, First checked allowance.
Check directly:Tigerair Mandala website (opens in a new tab)
What Tigerair Mandala’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:Tigerair Mandala website (opens in a new tab)
Tigerair Mandala cabins and aircraft
Cabin names, seat options and onboard details have not been verified against the airline’s published pages yet.
Still to check: Seat options, Reserved or random, Family seating.
Check directly:Tigerair Mandala website (opens in a new tab)
If your Tigerair Mandala flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:Tigerair Mandala website (opens in a new tab)
Tigerair Mandala check-in times and airport cut-offs
Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.
Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.
Check directly:Tigerair Mandala website (opens in a new tab)
How to contact Tigerair Mandala
- Customer service phone
- +20 2 2696 6700
Where Tigerair Mandala flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 8 Tigerair Mandala routes serving 5 destinations across 4 countries.
- Destinations
- 5
- Countries
- 4
- Routes tracked
- 8
- Longest route
- 2,299 km
Busiest markets by route count
- Jakarta3 routes
- Medan2 routes
- Bangkok1 routes
- Kuala Lumpur1 routes
- Singapore1 routes
A market may include more than one airport.
Longest route in the dataset
2,299 km great-circle distance between the two airports.
Destinations in the route data
Common questions about flying Tigerair Mandala
What is the Tigerair Mandala customer service phone number?
According to Tigerair Mandala’s own website (tigerair.com, checked 5 Oct 2026): +20 2 2696 6700.
How many destinations does Tigerair Mandala fly to?
Originfacts tracks 5 Tigerair Mandala destinations across 4 countries, on 8 routes.
Where is Tigerair Mandala based?
Tigerair Mandala is based in Indonesia. In the Originfacts route dataset, its busiest market is Jakarta, followed by Medan, Bangkok and Kuala Lumpur.
What aircraft appear on Tigerair Mandala routes?
The routes we hold name Airbus A320. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Tigerair Mandala route?
Bangkok to Jakarta, at 2,299 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Tigerair Mandala’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onNot yet verified—
- Checked bagsNot yet verified—
- Cheapest fareNot yet verified—
- Cabins & aircraftNot yet verified—
- Delays & cancellationsNot yet verified—
- Check-inNot yet verified—
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data