Thomas Cook Airlines has ceased operationsWikidata records this carrier as dissolved on 23 September 2019. This page is kept as a historical reference — the airline does not currently sell tickets, and the codes, contacts and policies below describe it as it operated.
Source · Wikidata · retrieved 2026-09-10Airline guide

Thomas Cook AirlinesIATA code MT
Baggage allowances, fare rules, check-in cut-offs and contact details for Thomas Cook Airlines. Policy figures are read from Thomas Cook Airlines’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Belgium
Thomas Cook Airlines at a glance
Cabin bag size
Not yet verified. What’s missing (Cabin bag size)
Cabin bag weight
Not yet verified. What’s missing (Cabin bag weight)
Checked bag
Not yet verified. What’s missing (Checked bag)
Online check-in
Not yet verified. What’s missing (Online check-in)
Airport check-in closes
Not yet verified. What’s missing (Airport check-in closes)
Customer service
- Customer service phone
- +44 20 7946 0991
Verified 5 Oct 2026flythomascook.com (opens in a new tab)Full rules: Customer service
Thomas Cook Airlines carry-on baggage allowance
Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.
Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.
Check directly:Thomas Cook Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
Thomas Cook Airlines checked baggage allowance
Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.
Still to check: Economy checked allowance, Business checked allowance, First checked allowance.
Check directly:Thomas Cook Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
What Thomas Cook Airlines’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:Thomas Cook Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
Thomas Cook Airlines cabins and aircraft
Cabin names, seat options and onboard details have not been verified against the airline’s published pages yet.
Still to check: Seat options, Reserved or random, Family seating.
Check directly:Thomas Cook Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
If your Thomas Cook Airlines flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:Thomas Cook Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
Thomas Cook Airlines check-in times and airport cut-offs
Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.
Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.
Check directly:Thomas Cook Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
How to contact Thomas Cook Airlines
- Customer service phone
- +44 20 7946 0991
Common questions about flying Thomas Cook Airlines
What is the Thomas Cook Airlines customer service phone number?
According to Thomas Cook Airlines’s own website (flythomascook.com, checked 5 Oct 2026): +44 20 7946 0991.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Thomas Cook Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onNot yet verified—
- Checked bagsNot yet verified—
- Cheapest fareNot yet verified—
- Cabins & aircraftNot yet verified—
- Delays & cancellationsNot yet verified—
- Check-inNot yet verified—
- ContactVerified 5 Oct 2026