Originfacts

Thomas Cook Airlines has ceased operationsWikidata records this carrier as dissolved on 23 September 2019. This page is kept as a historical reference — the airline does not currently sell tickets, and the codes, contacts and policies below describe it as it operated.

Source · Wikidata · retrieved 2026-09-10

Airline guide

Thomas Cook Airlines logo

Thomas Cook AirlinesIATA code MT

flythomascook.com(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for Thomas Cook Airlines. Policy figures are read from Thomas Cook Airlines’s own published pages and each one shows where it came from and when we checked it.

Home country
Belgium
1 of 7 sections verified· checked 5 Oct 20266 not yet verifiedHow we check

Thomas Cook Airlines at a glance

Thomas Cook Airlines carry-on baggage allowance

Not yet verified

Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.

Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.

Check directly:Thomas Cook Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Thomas Cook Airlines checked baggage allowance

Not yet verified

Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.

Still to check: Economy checked allowance, Business checked allowance, First checked allowance.

Check directly:Thomas Cook Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

What Thomas Cook Airlines’s cheapest fare includes

Not yet verified

Fare-tier inclusions have not been verified against the airline’s published fare conditions.

Still to check: Lowest fare, Seat selection, Changes and cancellations.

Check directly:Thomas Cook Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Thomas Cook Airlines cabins and aircraft

Not yet verified

Cabin names, seat options and onboard details have not been verified against the airline’s published pages yet.

Still to check: Seat options, Reserved or random, Family seating.

Check directly:Thomas Cook Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

If your Thomas Cook Airlines flight is delayed or cancelled

Not yet verified

Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.

Still to check: Care, Rebooking and refunds, Compensation.

Check directly:Thomas Cook Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Thomas Cook Airlines check-in times and airport cut-offs

Not yet verified

Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.

Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.

Check directly:Thomas Cook Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

How to contact Thomas Cook Airlines

Verified 5 Oct 2026
Customer service phone
+44 20 7946 0991

Common questions about flying Thomas Cook Airlines

What is the Thomas Cook Airlines customer service phone number?

According to Thomas Cook Airlines’s own website (flythomascook.com, checked 5 Oct 2026): +44 20 7946 0991.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from Thomas Cook Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.