SilkAir has ceased operationsWikidata records this carrier as dissolved on 28 January 2021. This page is kept as a historical reference — the airline does not currently sell tickets, and the codes, contacts and policies below describe it as it operated.
Source · Wikidata · retrieved 2026-09-10Airline guide
SilkAirIATA code MI
Baggage allowances, fare rules, check-in cut-offs and contact details for SilkAir. Policy figures are read from SilkAir’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Singapore
- Destinations
- 43 in 13 countries
- Route data Jul 2026
SilkAir at a glance
Cabin bag size
Not yet verified. What’s missing (Cabin bag size)
Cabin bag weight
Not yet verified. What’s missing (Cabin bag weight)
Checked bag
Not yet verified. What’s missing (Checked bag)
Online check-in
Not yet verified. What’s missing (Online check-in)
Airport check-in closes
Not yet verified. What’s missing (Airport check-in closes)
Customer service
- Customer service phone
- +20 2 2696 6700
Verified 5 Oct 2026silkair.com (opens in a new tab)Full rules: Customer service
SilkAir carry-on baggage allowance
Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.
Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.
Check directly:SilkAir website (opens in a new tab)
SilkAir checked baggage allowance
Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.
Still to check: Economy checked allowance, Business checked allowance, First checked allowance.
Check directly:SilkAir website (opens in a new tab)
What SilkAir’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:SilkAir website (opens in a new tab)
SilkAir cabins and aircraft
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
Cabin names and seat details are not yet verified for SilkAir. What the route dataset does record is which aircraft types have appeared on its routes:
- Airbus A319
- Airbus A320
- Airbus A330-300
- Boeing 737-400
- Boeing 737-500
- Boeing 737-800
- Boeing 777-200ER
Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.
A record of what has flown, not a current fleet
The route dataset accumulates equipment over time and is not a fleet register: it can name types SilkAir has retired, miss recent additions, and it covers only flights sold under MI. Seat pitch and cabin configuration are not verified for this carrier.
If your SilkAir flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:SilkAir website (opens in a new tab)
SilkAir check-in times and airport cut-offs
Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.
Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.
Check directly:SilkAir website (opens in a new tab)
How to contact SilkAir
- Customer service phone
- +20 2 2696 6700
Where SilkAir flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 103 SilkAir routes serving 43 destinations across 13 countries.
- Destinations
- 43
- Countries
- 13
- Routes tracked
- 103
- Longest route
- 3,537 km
Busiest markets by route count
- Singapore49 routes
- Siem Reap3 routes
- Bengaluru2 routes
- Kolkata2 routes
- Cebu City2 routes
A market may include more than one airport.
Longest route in the dataset
3,537 km great-circle distance between the two airports.
Destinations in the route data
- Singapore
- Bengaluru
- Cebu City
- Chennai
- Da Nang
- Davao City
- Hanoi
- Koh Samui
- Kolkata
- Kuala Lumpur
- Kuching
- Phnom Penh
- Siem Reap
- Balikpapan
- Bandung
- Changsha
- Chengdu
- Chiang Mai
- Chongqing
- Coimbatore
- Darwin
- Dili
- Hyderabad
- Kathmandu
- and 19 more
Common questions about flying SilkAir
What is the SilkAir customer service phone number?
According to SilkAir’s own website (silkair.com, checked 5 Oct 2026): +20 2 2696 6700.
How many destinations does SilkAir fly to?
Originfacts tracks 43 SilkAir destinations across 13 countries, on 103 routes.
Where is SilkAir based?
SilkAir is based in Singapore. In the Originfacts route dataset, its busiest market is Singapore, followed by Siem Reap, Bengaluru and Kolkata.
What aircraft appear on SilkAir routes?
The routes we hold name Airbus A319, Airbus A320, Airbus A330-300, Boeing 737-400, Boeing 737-500, Boeing 737-800 and Boeing 777-200ER. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest SilkAir route?
Kathmandu to Singapore, at 3,537 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from SilkAir’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onNot yet verified—
- Checked bagsNot yet verified—
- Cheapest fareNot yet verified—
- Cabins & aircraftRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data
- Delays & cancellationsNot yet verified—
- Check-inNot yet verified—
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data