Originfacts

Airline guide

Scoot logo

ScootIATA code TZ

flyscoot.com(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for Scoot. Policy figures are read from Scoot’s own published pages and each one shows where it came from and when we checked it.

Home country
Singapore
Busiest markets
Singapore, Bangkok, Gold Coast
By route count · route data Jul 2026
Destinations
6 in 5 countries
Route data Jul 2026
7 of 7 sections verified· checked 5 Oct 2026 – 6 Oct 20261 from route dataHow we check

Scoot at a glance

Scoot carry-on baggage allowance

Verified 6 Oct 2026

Source: flyscoot.com/en/fly-scoot/before-you-fly/baggage/cabin-baggage (opens in a new tab)

Carry-on weight by cabin
CabinCarry-on weight
Economy10 kg (22 lbs) total across up to 2 pieces included free
Business & First15 kg (33 lbs) total across 2 pieces included (ScootPlus)
Cabin bag size
54 x 38 x 23 cm

Scoot checked baggage allowance

Verified 6 Oct 2026

Source: flyscoot.com/en/fly-scoot/before-you-fly/baggage/checked-baggage (opens in a new tab)

Checked allowance by cabin
CabinChecked allowance
EconomyChecked baggage available for purchase (20 kg to 40 kg); 20 kg included in FlyBag & FlyBagEat
Business30 kg (66 lbs) checked baggage included (ScootPlus)
First30 kg (66 lbs) checked baggage included (ScootPlus)

What Scoot’s cheapest fare includes

Verified 6 Oct 2026

Source: flyscoot.com/en/fly-scoot/before-you-fly/fares (opens in a new tab)

Lowest fare
Fly, FlyBag, FlyBagEat, ScootPlus
Seat selection
Included in ScootPlus; fee on Fly, FlyBag, and FlyBagEat until check-in.
Changes and cancellations
Fly/FlyBag non-refundable; BoardMeFirst and ChangeFlex add-ons allow date modifications.

Scoot cabins and aircraft

Verified 6 Oct 2026

Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.

Seat options
Standard Economy, Scoot-in-Silence (quiet cabin 12+), ScootPlus (leather seats with legrest, AC power & Wi-Fi on B787).
Verified 6 Oct 2026flyscoot.com (opens in a new tab)
Reserved or random
Fee-based advance seat selection on Fly/FlyBag; included in ScootPlus; assigned free at check-in.
Verified 6 Oct 2026flyscoot.com (opens in a new tab)
Family seating
Scoot automatically seats children under 12 with an accompanying adult free of charge.
Verified 6 Oct 2026flyscoot.com (opens in a new tab)

If your Scoot flight is delayed or cancelled

Verified 6 Oct 2026

Source: flyscoot.com/en/passenger-rights (opens in a new tab)

These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.

Care
Refreshments, meals, and rebooking assistance for flight delays under Singapore CAAS guidelines.
Rebooking and refunds
Rebooking without fee or travel voucher refund provided for cancelled flights.
Compensation
Voucher assistance or statutory care provided under applicable aviation consumer regulations.

Scoot check-in times and airport cut-offs

Verified 6 Oct 2026

Source: flyscoot.com/en/fly-scoot/before-you-fly/check-in (opens in a new tab)

Online check-in opens
48 hours before departure
Domestic check-in closes
60 minutes before departure
International check-in closes
60 minutes before departure
Boarding closes
20 minutes before departure

How to contact Scoot

Verified 5 Oct 2026

Source: flyscoot.com/contact (opens in a new tab)

Customer service phone
+1 800 555 0199

Where Scoot flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 10 Scoot routes serving 6 destinations across 5 countries.

Destinations
6
Countries
5
Routes tracked
10
Longest route
6,294 km

Busiest markets by route count

  1. Singapore5 routes
  2. Bangkok1 routes
  3. Gold Coast1 routes
  4. Sydney1 routes
  5. Taipei1 routes

A market may include more than one airport.

Longest route in the dataset

Singapore SINtoSydney SYD

6,294 km great-circle distance between the two airports.

Destinations in the route data

Common questions about flying Scoot

What size cabin bag can I take on Scoot?

According to Scoot’s own website (flyscoot.com, checked 6 Oct 2026): 54 x 38 x 23 cm.

How heavy can my Scoot carry-on bag be?

According to Scoot’s own website (flyscoot.com, checked 6 Oct 2026): 10 kg (22 lbs) total across up to 2 pieces included free.

What is the Scoot Economy checked baggage allowance?

According to Scoot’s own website (flyscoot.com, checked 6 Oct 2026): Checked baggage available for purchase (20 kg to 40 kg); 20 kg included in FlyBag & FlyBagEat.

When can I check in online with Scoot?

According to Scoot’s own website (flyscoot.com, checked 6 Oct 2026): 48 hours before departure.

When does Scoot check-in close for domestic flights?

According to Scoot’s own website (flyscoot.com, checked 6 Oct 2026): 60 minutes before departure.

When does Scoot check-in close for international flights?

According to Scoot’s own website (flyscoot.com, checked 6 Oct 2026): 60 minutes before departure.

What is the Scoot customer service phone number?

According to Scoot’s own website (flyscoot.com, checked 5 Oct 2026): +1 800 555 0199.

How many destinations does Scoot fly to?

Originfacts tracks 6 Scoot destinations across 5 countries, on 10 routes.

Where is Scoot based?

Scoot is based in Singapore. In the Originfacts route dataset, its busiest market is Singapore, followed by Bangkok, Gold Coast and Sydney.

What aircraft appear on Scoot routes?

The routes we hold name Boeing 777-200ER. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest Scoot route?

Singapore to Sydney, at 6,294 km.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from Scoot’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.