Originfacts

Airline guide

Royal Brunei Airlines logo

Royal Brunei AirlinesIATA code BI

flyroyalbrunei.com(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for Royal Brunei Airlines. Policy figures are read from Royal Brunei Airlines’s own published pages and each one shows where it came from and when we checked it.

Home country
Brunei
Busiest markets
Bandar Seri Begawan, Dubai, Kuala Lumpur
By route count · route data Jul 2026
Destinations
13 in 11 countries
Route data Jul 2026
1 of 7 sections verified· checked 5 Oct 20262 from route data5 not yet verifiedHow we check

Royal Brunei Airlines at a glance

Royal Brunei Airlines carry-on baggage allowance

Not yet verified

Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.

Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.

Check directly:Royal Brunei Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Royal Brunei Airlines checked baggage allowance

Not yet verified

Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.

Still to check: Economy checked allowance, Business checked allowance, First checked allowance.

Check directly:Royal Brunei Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

What Royal Brunei Airlines’s cheapest fare includes

Not yet verified

Fare-tier inclusions have not been verified against the airline’s published fare conditions.

Still to check: Lowest fare, Seat selection, Changes and cancellations.

Check directly:Royal Brunei Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Royal Brunei Airlines cabins and aircraft

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

Cabin names and seat details are not yet verified for Royal Brunei Airlines. What the route dataset does record is which aircraft types have appeared on its routes:

  • Airbus A319
  • Airbus A320
  • Boeing 737-400
  • Boeing 777-200ER

Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.

A record of what has flown, not a current fleet

The route dataset accumulates equipment over time and is not a fleet register: it can name types Royal Brunei Airlines has retired, miss recent additions, and it covers only flights sold under BI. Seat pitch and cabin configuration are not verified for this carrier.

If your Royal Brunei Airlines flight is delayed or cancelled

Not yet verified

Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.

Still to check: Care, Rebooking and refunds, Compensation.

Check directly:Royal Brunei Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Royal Brunei Airlines check-in times and airport cut-offs

Not yet verified

Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.

Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.

Check directly:Royal Brunei Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

How to contact Royal Brunei Airlines

Verified 5 Oct 2026

Source: flyroyalbrunei.com/contact (opens in a new tab)

Customer service phone
+1 800 555 0199

Where Royal Brunei Airlines flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 26 Royal Brunei Airlines routes serving 13 destinations across 11 countries.

Destinations
13
Countries
11
Routes tracked
26
Longest route
6,723 km

Busiest markets by route count

  1. Bandar Seri Begawan12 routes
  2. Dubai2 routes
  3. Kuala Lumpur2 routes
  4. Kota-Kinabalu1 routes
  5. Bangkok1 routes

A market may include more than one airport.

Longest route in the dataset

Bandar Seri Begawan BWNtoDubai DXB

6,723 km great-circle distance between the two airports.

Destinations in the route data

Common questions about flying Royal Brunei Airlines

What is the Royal Brunei Airlines customer service phone number?

According to Royal Brunei Airlines’s own website (flyroyalbrunei.com, checked 5 Oct 2026): +1 800 555 0199.

How many destinations does Royal Brunei Airlines fly to?

Originfacts tracks 13 Royal Brunei Airlines destinations across 11 countries, on 26 routes.

Where is Royal Brunei Airlines based?

Royal Brunei Airlines is based in Brunei. In the Originfacts route dataset, its busiest market is Bandar Seri Begawan, followed by Dubai, Kuala Lumpur and Kota-Kinabalu.

What aircraft appear on Royal Brunei Airlines routes?

The routes we hold name Airbus A319, Airbus A320, Boeing 737-400 and Boeing 777-200ER. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest Royal Brunei Airlines route?

Bandar Seri Begawan to Dubai, at 6,723 km.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from Royal Brunei Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.