Airline guide

Rex - Regional ExpressIATA code ZL
Baggage allowances, fare rules, check-in cut-offs and contact details for Rex - Regional Express. Policy figures are read from Rex - Regional Express’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Australia
- Destinations
- 34 in 1 country
- Route data Jul 2026
Rex - Regional Express at a glance
Cabin bag size
Covered in full in the section below. Read it (Cabin bag size)
Cabin bag weight
- Cabin bag weight
- 7kg on all fares, on all regional services operated by SAAB 340 Turboprop.
Verified 5 Oct 2026rex.com.au (opens in a new tab)Full rules: Cabin bag weightChecked bag
- Allowance
- All regional services operated by SAAB 340 Turboprop: Community, Promo and Saver fares 15kg; Flex 23kg.
Verified 4 Sep 2026rex.com.au (opens in a new tab)Full rules: Checked bagOnline check-in
Covered in full in the section below. Read it (Online check-in)
Airport check-in closes
Covered in full in the section below. Read it (Airport check-in closes)
Customer service
- Customer service phone
- 13 17 13 (Customer Contact Centre)
Verified 4 Sep 2026rex.com.au (opens in a new tab)Full rules: Customer service
Rex - Regional Express carry-on baggage allowance
Carry-on that exceeds the limits at the boarding gate is offloaded and sent as checked baggage on the next available flight.
- Cabin bag weight
- 7kg on all fares, on all regional services operated by SAAB 340 Turboprop.
- Verified 5 Oct 2026rex.com.au (opens in a new tab)
- Cabin bag size
- Total linear dimensions must not exceed 105cm; on regional flights a bag must not exceed depth 23cm (9in), height 34cm (13in), length 48cm (19in).
- Verified 5 Oct 2026rex.com.au (opens in a new tab)
- Personal item
- Where Rex has permitted a personal item (such as a handbag, purse or small backpack, a laptop, an overcoat or an umbrella), it counts within the 7 kg carry-on allowance and its dimensions.
- Verified 5 Oct 2026rex.com.au (opens in a new tab)
Rex - Regional Express checked baggage allowance
Rex connecting passengers on one booking get the higher of the two checked allowances.
- Allowance
- All regional services operated by SAAB 340 Turboprop: Community, Promo and Saver fares 15kg; Flex 23kg.
- Excess
- Excess baggage at the airport: $5.50 (incl. GST) for each additional kilogram. Additional Baggage bought at booking: $20 per 5kg (non-refundable).
- Oversize
- $16.50 (incl. GST) per piece if h + w + d exceeds 140cm. Maximum 32kg per piece at the airport (heavier items go as air freight), and maximum length 2 metres.
- Rex flyer
- Rex Flyer Diamond members get 23kg on all fare classes; Opal, Sapphire and Emerald members get 15kg, or 23kg on Economy Flex.
- Infant
- Lap infants (under 2): 2 pieces with a total combined weight of up to 10kg, which can include a pram/stroller, portable cot, baby capsule or car seat.
What Rex - Regional Express’s cheapest fare includes
- Lowest fare
- Community / Promo Fare (includes 15 kg checked bag and 7 kg carry-on bag on regional routes; 23 kg checked bag on jet routes)
- Seat selection
- Paid advance seat selection for Promo/Community; free seat selection during online check-in 48h prior
- Changes and cancellations
- Changes permitted for a fee plus fare difference; non-refundable
Rex - Regional Express cabins and aircraft
Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.
- Seat options
- Business Class (B737 2-2 recliner seats) and Economy Class (B737 3-3 / Saab 340 1-2 layout)
- Reserved or random
- Reserve a specific seat in advance for a fee or complimentary for Business/Flex, or receive a free seat assignment at online check-in
- Family seating
- Children under 12 are seated next to an accompanying adult free of charge during check-in or booking
If your Rex - Regional Express flight is delayed or cancelled
Rex's conditions of carriage state that departure and arrival times are not guaranteed and that it is not responsible for accommodation arrangements or payments.
- Refund
- If Rex changes your flight schedule or cancels your flight, you may cancel the ticket and get a full refund, requested through the Rex Feedback Form or by calling 13 17 13.
Rex - Regional Express check-in times and airport cut-offs
- Airport check-in closes
- Be checked in and ready for boarding not less than 30 minutes before scheduled departure on all regional flights, except Burketown where it is 60 minutes. Missing it makes you a 'no show' and the booking is cancelled.
How to contact Rex - Regional Express
- Customer service phone
- 13 17 13 (Customer Contact Centre)
- Conditions of carriage
- rex.com.au/flightinfo/COC (opens in a new tab)
Where Rex - Regional Express flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 90 Rex - Regional Express routes serving 34 destinations across 1 country.
- Destinations
- 34
- Country
- 1
- Routes tracked
- 90
- Longest route
- 931 km
Busiest markets by route count
A market may include more than one airport.
Longest route in the dataset
931 km great-circle distance between the two airports.
Destinations in the route data
- Sydney
- Adelaide
- Melbourne
- Broken Hill
- Mildura
- Merimbula
- Townsville
- Albury
- Ballina
- Bathurst
- Dubbo
- Griffith
- Hughenden
- Julia Creek
- Moruya
- Mount Gambier
- Mount Isa
- Newcastle
- Parkes
- Richmond
- Taree
- Wagga Wagga
- Winton
- Burnie
- and 10 more
Common questions about flying Rex - Regional Express
What size cabin bag can I take on Rex - Regional Express?
According to Rex - Regional Express’s own website (rex.com.au, checked 5 Oct 2026): Total linear dimensions must not exceed 105cm; on regional flights a bag must not exceed depth 23cm (9in), height 34cm (13in), length 48cm (19in).
How heavy can my Rex - Regional Express carry-on bag be?
According to Rex - Regional Express’s own website (rex.com.au, checked 5 Oct 2026): 7kg on all fares, on all regional services operated by SAAB 340 Turboprop.
What is the Rex - Regional Express customer service phone number?
According to Rex - Regional Express’s own website (rex.com.au, checked 4 Sep 2026): 13 17 13 (Customer Contact Centre).
How many destinations does Rex - Regional Express fly to?
Originfacts tracks 34 Rex - Regional Express destinations across 1 country, on 90 routes.
Where is Rex - Regional Express based?
Rex - Regional Express is based in Australia. In the Originfacts route dataset, its busiest market is Sydney, followed by Adelaide, Melbourne and Broken Hill.
What aircraft appear on Rex - Regional Express routes?
The routes we hold name Saab SF-340. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Rex - Regional Express route?
Broken Hill to Sydney, at 931 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Rex - Regional Express’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 5 Oct 2026
- Checked bagsVerified 4 Sep 2026
- Cheapest fareVerified 6 Oct 2026
- Cabins & aircraftVerified 6 Oct 2026
- Delays & cancellationsVerified 4 Sep 2026
- Check-inVerified 4 Sep 2026
- ContactVerified 4 Sep 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data