Airline guide

Qatar AirwaysIATA code QR
Baggage allowances, fare rules, check-in cut-offs and contact details for Qatar Airways. Policy figures are read from Qatar Airways’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Qatar
- Alliance
- SkyTeam
- Destinations
- 114 in 66 countries
- Route data Jul 2026
Qatar Airways at a glance
Cabin bag size
- Cabin bag size
- 50 x 37 x 25 cm
Verified 6 Oct 2026qatarairways.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Economy
- 1 piece up to 7 kg (15 lbs)
- Business & First
- 2 pieces up to 15 kg (33 lbs) total
Verified 6 Oct 2026qatarairways.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
- Economy
- 2 pieces up to 23 kg (50 lbs) each on piece concept routes; 25-35 kg total on weight concept
Verified 6 Oct 2026qatarairways.com (opens in a new tab)Full rules: Checked bagOnline check-in
Covered in full in the section below. Read it (Online check-in)
Airport check-in closes
Covered in full in the section below. Read it (Airport check-in closes)
Customer service
- Customer service phone
- +974 4022 6000
Verified 6 Oct 2026qatarairways.com (opens in a new tab)Full rules: Customer service
Qatar Airways carry-on baggage allowance
| Cabin | Carry-on weight |
|---|---|
| Economy | 1 piece up to 7 kg (15 lbs) |
| Business & First | 2 pieces up to 15 kg (33 lbs) total |
- Cabin bag size
- 50 x 37 x 25 cm
Qatar Airways checked baggage allowance
| Cabin | Checked allowance |
|---|---|
| Economy | 2 pieces up to 23 kg (50 lbs) each on piece concept routes; 25-35 kg total on weight concept |
| Business | 2 pieces up to 32 kg (70 lbs) each on piece concept routes; 40 kg total on weight concept |
| First | 2 pieces up to 32 kg (70 lbs) each on piece concept routes; 50 kg total on weight concept |
What Qatar Airways’s cheapest fare includes
Qatar Airways sells Economy fare families with different flexibility and seat-selection rules, so the lowest displayed fare is not always the same product as a more flexible Economy ticket.
For Qatar Airways Economy fares, the airline's trade guidance lists Economy Lite as the least flexible family, with no changes or cancellations, while Economy Classic permits changes for a fee and Economy Convenience includes one free change before fees apply.
Seat selection can also change the real trip cost. Qatar Airways publishes optional seat-selection charges, including standard-seat charges for Economy Lite and higher fees for preferred, extra-legroom and Comfort+ seats.
- Lowest economy family
- Economy Lite is the most restrictive Economy fare family.
- Verified 6 Oct 2026qatarairways.com (opens in a new tab)
- Change rule
- Economy Lite: no changes or cancellations; Economy Classic: changes permitted for a fee; Economy Convenience: one free change, then a fee applies; Economy Comfort: full flexibility.
- Verified 6 Oct 2026qatarairways.com (opens in a new tab)
- Seat selection
- Economy Lite standard-seat selection may be charged separately; Qatar Airways lists Economy Lite standard-seat fees from USD 9 to USD 48, with higher ranges for preferred, extra-legroom and Comfort+ seats.
- Verified 6 Oct 2026qatarairways.com (opens in a new tab)
Qatar Airways cabins and aircraft
Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.
- Seat options
- Standard seats, preferred location seats (front row/upper deck), and extra legroom seats available across Economy, Business Class (Qsuite / Lie-flat), and First Class
- Verified 6 Oct 2026qatarairways.com (opens in a new tab)
- Reserved or random
- Reserve a specific seat in advance online (included in Convenience/Comfort and Premium fares; fee for Lite/Classic), or receive a free seat assignment during online check-in
- Verified 6 Oct 2026qatarairways.com (opens in a new tab)
- Family seating
- Children under 12 and accompanying adults are seated together free of charge during check-in or booking
- Verified 6 Oct 2026qatarairways.com (opens in a new tab)
If your Qatar Airways flight is delayed or cancelled
Passenger rights on Qatar Airways depend on the departure country, arrival country and the regulation attached to the itinerary.
For flights covered by EU air passenger rights, Qatar Airways says passengers delayed for at least two hours at departure are entitled to assistance such as drinks, meals and communications, with hotel accommodation and transport where necessary depending on the flight distance and delay length.
If a covered flight is delayed by five hours or more at departure, Qatar Airways states that passengers are entitled to a refund; once that refund option is accepted, the airline does not have to provide further onward travel or assistance for that itinerary.
- Eu delay assistance
- EU-covered flights delayed by at least 2 hours at departure may qualify for assistance including drinks, meals, communications and, where necessary, hotel accommodation and transport.
- Verified 6 Oct 2026qatarairways.com (opens in a new tab)
- Eu five hour refund
- EU-covered departure delays of 5 hours or more may qualify for a refund; accepting that refund ends Qatar Airways' obligation to provide onward travel or further assistance.
- Verified 6 Oct 2026qatarairways.com (opens in a new tab)
- U.S. refund timing
- For eligible U.S. ticket or ancillary-service refunds paid by credit card, Qatar Airways says it submits the refund request to the card issuer within 7 business days of receiving the request.
- Verified 6 Oct 2026qatarairways.com (opens in a new tab)
Qatar Airways check-in times and airport cut-offs
Qatar Airways online check-in windows vary for U.S.-related flights versus most other routes.
For flights from the United States, Qatar Airways says online check-in opens 24 hours before departure. For flights to the United States, check-in opens 24 hours before departure from Doha.
For other Qatar Airways flights, online check-in is available from 48 hours to 90 minutes before departure. Airport cutoffs can still vary by airport, destination and document checks, so travellers should follow the time shown in the booking and arrive earlier for long-haul international departures.
- Us online check-in
- Flights from the U.S. open for online check-in 24 hours before departure; flights to the U.S. open 24 hours before departure from Doha.
- Other online check-in
- For all other flights, online check-in is available from 48 hours to 90 minutes before departure.
- First segment rule
- Online check-in is available for Qatar Airways-operated flights and trips where the first segment is operated by Qatar Airways.
How to contact Qatar Airways
- Customer service phone
- +974 4022 6000
Where Qatar Airways flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 232 Qatar Airways routes serving 114 destinations across 66 countries.
- Destinations
- 114
- Countries
- 66
- Routes tracked
- 232
- Longest route
- 12,930 km
Busiest markets by route count
A market may include more than one airport.
Longest route in the dataset
12,930 km great-circle distance between the two airports.
Common questions about flying Qatar Airways
What size cabin bag can I take on Qatar Airways?
According to Qatar Airways’s own website (qatarairways.com, checked 6 Oct 2026): 50 x 37 x 25 cm.
How heavy can my Qatar Airways carry-on bag be?
According to Qatar Airways’s own website (qatarairways.com, checked 6 Oct 2026): 1 piece up to 7 kg (15 lbs).
What is the Qatar Airways Economy checked baggage allowance?
According to Qatar Airways’s own website (qatarairways.com, checked 6 Oct 2026): 2 pieces up to 23 kg (50 lbs) each on piece concept routes; 25-35 kg total on weight concept.
What is the Qatar Airways customer service phone number?
According to Qatar Airways’s own website (qatarairways.com, checked 6 Oct 2026): +974 4022 6000.
How many destinations does Qatar Airways fly to?
Originfacts tracks 114 Qatar Airways destinations across 66 countries, on 232 routes.
Where is Qatar Airways based?
Qatar Airways is based in Qatar. In the Originfacts route dataset, its busiest market is Doha, followed by Bangkok, Philadelphia and Barcelona.
What aircraft appear on Qatar Airways routes?
The routes we hold name Airbus A319, Airbus A320, Airbus A321, Airbus A330-200, Airbus A330-300, Airbus A340-600, Boeing 767, Boeing 777-200LR and Boeing 777-300ER. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Qatar Airways route?
Doha to Houston, at 12,930 km.
Which alliance is Qatar Airways in?
Qatar Airways is a member of SkyTeam.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Qatar Airways’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 6 Oct 2026
- Checked bagsVerified 6 Oct 2026
- Cheapest fareVerified 6 Oct 2026
- Cabins & aircraftVerified 6 Oct 2026
- Delays & cancellationsVerified 6 Oct 2026
- Check-inVerified 6 Oct 2026
- ContactVerified 6 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data