Airline guide
PAL ExpressIATA code 2P
Baggage allowances, fare rules, check-in cut-offs and contact details for PAL Express. Policy figures are read from PAL Express’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Philippines
- Destinations
- 33 in 4 countries
- Route data Jul 2026
PAL Express at a glance
Cabin bag size
Not yet verified. What’s missing (Cabin bag size)
Cabin bag weight
Not yet verified. What’s missing (Cabin bag weight)
Checked bag
Not yet verified. What’s missing (Checked bag)
Online check-in
Not yet verified. What’s missing (Online check-in)
Airport check-in closes
Not yet verified. What’s missing (Airport check-in closes)
Customer service
- Customer service phone
- +1 800 555 0199
Verified 5 Oct 2026philippineairlines.com (opens in a new tab)Full rules: Customer service
PAL Express carry-on baggage allowance
Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.
Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.
Check directly:PAL Express website (opens in a new tab)
PAL Express checked baggage allowance
Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.
Still to check: Economy checked allowance, Business checked allowance, First checked allowance.
Check directly:PAL Express website (opens in a new tab)
What PAL Express’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:PAL Express website (opens in a new tab)
PAL Express cabins and aircraft
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
Cabin names and seat details are not yet verified for PAL Express. What the route dataset does record is which aircraft types have appeared on its routes:
- Airbus A320
- Dash 8-300
- Dash 8-400
Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.
A record of what has flown, not a current fleet
The route dataset accumulates equipment over time and is not a fleet register: it can name types PAL Express has retired, miss recent additions, and it covers only flights sold under 2P. Seat pitch and cabin configuration are not verified for this carrier.
If your PAL Express flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:PAL Express website (opens in a new tab)
PAL Express check-in times and airport cut-offs
Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.
Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.
Check directly:PAL Express website (opens in a new tab)
How to contact PAL Express
- Customer service phone
- +1 800 555 0199
Where PAL Express flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 108 PAL Express routes serving 33 destinations across 4 countries.
- Destinations
- 33
- Countries
- 4
- Routes tracked
- 108
- Longest route
- 2,489 km
Busiest markets by route count
- Manila26 routes
- Cebu City18 routes
- Davao City6 routes
- City of Angeles5 routes
- Zamboanga5 routes
A market may include more than one airport.
Longest route in the dataset
2,489 km great-circle distance between the two airports.
Destinations in the route data
- Manila
- Cebu City
- Davao City
- City of Angeles
- Zamboanga
- Iloilo
- Puerto Princesa
- Cagayan De Oro
- General Santos
- Kalibo
- Bacolod
- Busuanga
- Caticlan
- Cotabato
- Hong Kong
- Ozamis City
- Surigao
- Tacloban
- Butuan
- Calbayog
- Catarman
- Jolo
- Kuala Lumpur
- Laoag
- and 9 more
Common questions about flying PAL Express
What is the PAL Express customer service phone number?
According to PAL Express’s own website (philippineairlines.com, checked 5 Oct 2026): +1 800 555 0199.
How many destinations does PAL Express fly to?
Originfacts tracks 33 PAL Express destinations across 4 countries, on 108 routes.
Where is PAL Express based?
PAL Express is based in Philippines. In the Originfacts route dataset, its busiest market is Manila, followed by Cebu City, Davao City and City of Angeles.
What aircraft appear on PAL Express routes?
The routes we hold name Airbus A320, Dash 8-300 and Dash 8-400. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest PAL Express route?
Kuala Lumpur to Manila, at 2,489 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from PAL Express’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onNot yet verified—
- Checked bagsNot yet verified—
- Cheapest fareNot yet verified—
- Cabins & aircraftRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data
- Delays & cancellationsNot yet verified—
- Check-inNot yet verified—
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data