Airline guide
PAL AirlinesIATA code PB
Baggage allowances, fare rules, check-in cut-offs and contact details for PAL Airlines. Policy figures are read from PAL Airlines’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Canada
- Busiest markets
- Happy Valley-Goose Bay, Wabush, St. John's
- By route count · route data Jul 2026
- Destinations
- 19 in 1 country
- Route data Jul 2026
PAL Airlines at a glance
Cabin bag size
- Cabin bag size
- 1 carry-on per passenger, maximum 21” x 9” x 15”.
Verified 4 Sep 2026palairlines.ca (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
Covered in full in the section below. Read it (Cabin bag weight)
Checked bag
Covered in full in the section below. Read it (Checked bag)
Online check-in
Not yet verified. What’s missing (Online check-in)
Airport check-in closes
Not yet verified. What’s missing (Airport check-in closes)
Customer service
- Customer service phone
- 1.800.563.2800
Verified 4 Sep 2026palairlines.ca (opens in a new tab)Full rules: Customer service
PAL Airlines carry-on baggage allowance
PAL Airlines allows each passenger one piece of carry-on luggage plus a small personal bag.
- Cabin bag size
- 1 carry-on per passenger, maximum 21” x 9” x 15”.
- Personal item
- A small purse, personal bag or diaper bag, maximum 16” x 6” x 13”, in addition to the carry-on.
- Air borealis
- Connecting Air Borealis Twin Otter flights do not allow carry-on baggage; one (1) free personal item (such as a purse up to 16” x 6” x 13”) is permitted.
PAL Airlines checked baggage allowance
Your checked allowance depends on your booked fare class; fees are in Canadian dollars.
- Checked bag fees
- 1st bag: Basic $40 – $46, Standard $20 – $23, Flexible and Freedom $0. 2nd bag: Basic $80- $92, Standard and Flexible $40 – $46, Freedom $0. 3rd bag: $100 – $115 on every fare. CDN dollars.
- Size and weight limits
- Checked bags must not exceed 50 pounds and 62 linear inches. Bags between 50 lbs and 70 lbs are charged $100.00 – $115.00 as excess; anything over 70 lbs must go by PAL Airlines Cargo.
What PAL Airlines’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:PAL Airlines website (opens in a new tab)
PAL Airlines cabins and aircraft
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
Cabin names and seat details are not yet verified for PAL Airlines. What the route dataset does record is which aircraft types have appeared on its routes:
- Dash 8-100
- De Havilland Canada DHC-6 Twin Otter
- Saab SF-340
Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.
A record of what has flown, not a current fleet
The route dataset accumulates equipment over time and is not a fleet register: it can name types PAL Airlines has retired, miss recent additions, and it covers only flights sold under PB. Seat pitch and cabin configuration are not verified for this carrier.
If your PAL Airlines flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:PAL Airlines website (opens in a new tab)
PAL Airlines check-in times and airport cut-offs
Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.
Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.
Check directly:PAL Airlines website (opens in a new tab)
How to contact PAL Airlines
- Customer service phone
- 1.800.563.2800
Where PAL Airlines flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 53 PAL Airlines routes serving 19 destinations across 1 country.
- Destinations
- 19
- Country
- 1
- Routes tracked
- 53
- Longest route
- 968 km
Busiest markets by route count
- Happy Valley-Goose Bay9 routes
- Wabush6 routes
- St. John's4 routes
- St Anthony3 routes
- Hopedale3 routes
A market may include more than one airport.
Longest route in the dataset
968 km great-circle distance between the two airports.
Destinations in the route data
- Happy Valley-Goose Bay
- Wabush
- Deer Lake
- Hopedale
- Makkovik
- Postville
- St Anthony
- St. John's
- Blanc Sablon
- Charlo
- Churchill Falls
- Montreal
- Nain
- Natuashish
- Rigolet
- Sept-Iles
- Halifax
- Schefferville
- Stephenville
Common questions about flying PAL Airlines
What size cabin bag can I take on PAL Airlines?
According to PAL Airlines’s own website (palairlines.ca, checked 4 Sep 2026): 1 carry-on per passenger, maximum 21” x 9” x 15”.
What is the PAL Airlines customer service phone number?
According to PAL Airlines’s own website (palairlines.ca, checked 4 Sep 2026): 1.800.563.2800.
How many destinations does PAL Airlines fly to?
Originfacts tracks 19 PAL Airlines destinations across 1 country, on 53 routes.
Where is PAL Airlines based?
PAL Airlines is based in Canada. In the Originfacts route dataset, its busiest market is Happy Valley-Goose Bay, followed by Wabush, St. John's and St Anthony.
What aircraft appear on PAL Airlines routes?
The routes we hold name Dash 8-100, De Havilland Canada DHC-6 Twin Otter and Saab SF-340. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest PAL Airlines route?
Montreal to Wabush, at 968 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from PAL Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 4 Sep 2026
- Checked bagsVerified 4 Sep 2026
- Cheapest fareNot yet verified—
- Cabins & aircraftRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data
- Delays & cancellationsNot yet verified—
- Check-inNot yet verified—
- ContactVerified 4 Sep 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data