Airline guide

Nok AirIATA code DD
Baggage allowances, fare rules, check-in cut-offs and contact details for Nok Air. Policy figures are read from Nok Air’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Thailand
- Destinations
- 21 in 1 country
- Route data Jul 2026
Nok Air at a glance
Cabin bag size
- Cabin bag size
- 1 carry-on bag not exceeding 36 cm x 56 cm x 23 cm.
Verified 4 Sep 2026content.nokair.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Cabin bag weight
- The carry-on bag and small item together must not exceed 7 kilograms.
Verified 4 Sep 2026content.nokair.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
Covered in full in the section below. Read it (Checked bag)
Online check-in
Not yet verified. What’s missing (Online check-in)
Airport check-in closes
Not yet verified. What’s missing (Airport check-in closes)
Customer service
- Customer service phone
- Call Center 1318 (in Thailand) or +662-439-3344 for overseas calls
Verified 4 Sep 2026content.nokair.com (opens in a new tab)Full rules: Customer service
Nok Air carry-on baggage allowance
Passengers may bring 2 pieces of hand baggage into the cabin: 1 carry-on bag and 1 small item.
- Cabin bag size
- 1 carry-on bag not exceeding 36 cm x 56 cm x 23 cm.
- Cabin bag weight
- The carry-on bag and small item together must not exceed 7 kilograms.
- Personal item
- 1 small item, such as a handbag or laptop bag, counted within the 7 kilogram combined limit.
Nok Air checked baggage allowance
Checked bags are included with Nok X-Tra and Nok MAX fares; Nok Lite includes none for a normal passenger.
- Allowance by fare
- Per flight, normal passenger: Nok Lite 0 kg; Nok X-Tra 15 kg domestic / 20 kg international; Nok MAX 25 kg domestic / 30 kg international. Nok Smile Plus members get more (Nok Lite 10, Nok X-Tra 25 / 30, Nok MAX 35 / 40).
- Size and weight limits
- Each piece of normal checked baggage must not exceed 30 kilograms.
- Prepaid fees
- Extra allowance (Nok Baggage), domestic, bought with the ticket: +5 kg THB 350, +10 kg THB 450, +15 kg THB 600, +20 kg THB 750. International, bought with the ticket: +10 kg THB 2,000, +15 kg THB 2,500, +20 kg THB 2,700. Per person, per flight sector, inclusive of VAT; must be bought at least 24 hours before departure.
- Airport flat rate
- Nok Lite passengers without a bag allowance can buy the first 20 kilograms at the airport counter for THB 1,200 (domestic) or THB 2,500 (international), or THB 1,500 / 2,800 on Fridays, Saturdays, Sundays and public holidays.
What Nok Air’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:Nok Air website (opens in a new tab)
Nok Air cabins and aircraft
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
Cabin names and seat details are not yet verified for Nok Air. What the route dataset does record is which aircraft types have appeared on its routes:
- Aerospatiale/Alenia ATR 72
- Boeing 737-400
- Boeing 737-800
- Saab SF-340
Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.
A record of what has flown, not a current fleet
The route dataset accumulates equipment over time and is not a fleet register: it can name types Nok Air has retired, miss recent additions, and it covers only flights sold under DD. Seat pitch and cabin configuration are not verified for this carrier.
If your Nok Air flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:Nok Air website (opens in a new tab)
Nok Air check-in times and airport cut-offs
Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.
Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.
Check directly:Nok Air website (opens in a new tab)
How to contact Nok Air
- Customer service phone
- Call Center 1318 (in Thailand) or +662-439-3344 for overseas calls
Where Nok Air flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 44 Nok Air routes serving 21 destinations across 1 country.
- Destinations
- 21
- Country
- 1
- Routes tracked
- 44
- Longest route
- 776 km
Busiest markets by route count
- Bangkok19 routes
- Chiang Mai4 routes
- Mae Sot2 routes
- Udon Thani2 routes
- Buri Ram1 routes
A market may include more than one airport.
Longest route in the dataset
776 km great-circle distance between the two airports.
Common questions about flying Nok Air
What size cabin bag can I take on Nok Air?
According to Nok Air’s own website (content.nokair.com, checked 4 Sep 2026): 1 carry-on bag not exceeding 36 cm x 56 cm x 23 cm.
How heavy can my Nok Air carry-on bag be?
According to Nok Air’s own website (content.nokair.com, checked 4 Sep 2026): The carry-on bag and small item together must not exceed 7 kilograms.
What is the Nok Air customer service phone number?
According to Nok Air’s own website (content.nokair.com, checked 4 Sep 2026): Call Center 1318 (in Thailand) or +662-439-3344 for overseas calls.
How many destinations does Nok Air fly to?
Originfacts tracks 21 Nok Air destinations across 1 country, on 44 routes.
Where is Nok Air based?
Nok Air is based in Thailand. In the Originfacts route dataset, its busiest market is Bangkok, followed by Chiang Mai, Mae Sot and Udon Thani.
What aircraft appear on Nok Air routes?
The routes we hold name Aerospatiale/Alenia ATR 72, Boeing 737-400, Boeing 737-800 and Saab SF-340. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Nok Air route?
Bangkok to Hat Yai, at 776 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Nok Air’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 4 Sep 2026
- Checked bagsVerified 4 Sep 2026
- Cheapest fareNot yet verified—
- Cabins & aircraftRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data
- Delays & cancellationsNot yet verified—
- Check-inNot yet verified—
- ContactVerified 4 Sep 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data