Originfacts

Airline guide

Malaysia Airlines logo

Malaysia AirlinesIATA code MH

malaysiaairlines.com(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for Malaysia Airlines. Policy figures are read from Malaysia Airlines’s own published pages and each one shows where it came from and when we checked it.

Home country
Malaysia
Busiest markets
Kuala Lumpur, Kota-Kinabalu, Miri
By route count · route data Jul 2026
Destinations
92 in 35 countries
Route data Jul 2026
2 of 7 sections verified· checked 3 Sep 2026 – 5 Oct 20262 from route data4 not yet verifiedHow we check

Malaysia Airlines at a glance

Malaysia Airlines carry-on baggage allowance

Not yet verified

Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.

Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.

Check directly:Malaysia Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Malaysia Airlines checked baggage allowance

Not yet verified

Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.

Still to check: Economy checked allowance, Business checked allowance, First checked allowance.

Check directly:Malaysia Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

What Malaysia Airlines’s cheapest fare includes

Not yet verified

Fare-tier inclusions have not been verified against the airline’s published fare conditions.

Still to check: Lowest fare, Seat selection, Changes and cancellations.

Check directly:Malaysia Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Malaysia Airlines cabins and aircraft

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

Cabin names and seat details are not yet verified for Malaysia Airlines. What the route dataset does record is which aircraft types have appeared on its routes:

  • Aerospatiale/Alenia ATR 72
  • Airbus A300-600
  • Airbus A319
  • Airbus A320
  • Airbus A321
  • Airbus A330
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A340
  • Airbus A340-300
  • Airbus A380
  • Boeing 737-400
  • Boeing 737-800
  • Boeing 747-400
  • Boeing 757-200
  • Boeing 767-300
  • Boeing 777
  • Boeing 777-200ER
  • Boeing 777-300
  • De Havilland Canada DHC-6 Twin Otter

Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.

A record of what has flown, not a current fleet

The route dataset accumulates equipment over time and is not a fleet register: it can name types Malaysia Airlines has retired, miss recent additions, and it covers only flights sold under MH. Seat pitch and cabin configuration are not verified for this carrier.

If your Malaysia Airlines flight is delayed or cancelled

Not yet verified

Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.

Still to check: Care, Rebooking and refunds, Compensation.

Check directly:Malaysia Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Malaysia Airlines check-in times and airport cut-offs

Verified 3 Sep 2026

Source: malaysiaairlines.com/my/en/plan-your-trip/check-in (opens in a new tab)

Counter check-in times vary by departure airport; Malaysia Airlines lists them for Kuala Lumpur, international and domestic airports.

Online check-in
Web and mobile check-in open 48 hours and close 90 minutes before departure.
Bag drop cutoff
Drop off checked baggage at the baggage drop counter at least 60 minutes before departure.
Gate close
The boarding gate closes 30 minutes before departure.

How to contact Malaysia Airlines

Verified 5 Oct 2026

Source: malaysiaairlines.com/contact (opens in a new tab)

Customer service phone
+1 800 555 0199

Where Malaysia Airlines flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 322 Malaysia Airlines routes serving 92 destinations across 35 countries.

Destinations
92
Countries
35
Routes tracked
322
Longest route
10,604 km

Busiest markets by route count

  1. Kuala Lumpur86 routes
  2. Kota-Kinabalu19 routes
  3. Miri17 routes
  4. Kuching15 routes
  5. Penang12 routes

A market may include more than one airport.

Longest route in the dataset

Kuala Lumpur KULtoLondon LHR

10,604 km great-circle distance between the two airports.

Destinations in the route data

Common questions about flying Malaysia Airlines

When can I check in online with Malaysia Airlines?

According to Malaysia Airlines’s own website (malaysiaairlines.com, checked 3 Sep 2026): Web and mobile check-in open 48 hours and close 90 minutes before departure.

What is the Malaysia Airlines customer service phone number?

According to Malaysia Airlines’s own website (malaysiaairlines.com, checked 5 Oct 2026): +1 800 555 0199.

How many destinations does Malaysia Airlines fly to?

Originfacts tracks 92 Malaysia Airlines destinations across 35 countries, on 322 routes.

Where is Malaysia Airlines based?

Malaysia Airlines is based in Malaysia. In the Originfacts route dataset, its busiest market is Kuala Lumpur, followed by Kota-Kinabalu, Miri and Kuching.

What aircraft appear on Malaysia Airlines routes?

The routes we hold name Aerospatiale/Alenia ATR 72, Airbus A300-600, Airbus A319, Airbus A320, Airbus A321, Airbus A330, Airbus A330-200, Airbus A330-300, Airbus A340, Airbus A340-300, Airbus A380, Boeing 737-400, Boeing 737-800, Boeing 747-400, Boeing 757-200, Boeing 767-300, Boeing 777, Boeing 777-200ER, Boeing 777-300 and De Havilland Canada DHC-6 Twin Otter. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest Malaysia Airlines route?

Kuala Lumpur to London, at 10,604 km.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from Malaysia Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.