Airline guide
Lion AirIATA code JT
Baggage allowances, fare rules, check-in cut-offs and contact details for Lion Air. Policy figures are read from Lion Air’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Indonesia
- Destinations
- 66 in 5 countries
- Route data Jul 2026
Lion Air at a glance
Cabin bag size
Not yet verified. What’s missing (Cabin bag size)
Cabin bag weight
Not yet verified. What’s missing (Cabin bag weight)
Checked bag
Not yet verified. What’s missing (Checked bag)
Online check-in
Not yet verified. What’s missing (Online check-in)
Airport check-in closes
Not yet verified. What’s missing (Airport check-in closes)
Customer service
- Customer service phone
- +1 800 555 0199
Verified 5 Oct 2026lionair.co.id (opens in a new tab)Full rules: Customer service
Lion Air carry-on baggage allowance
Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.
Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.
Check directly:Lion Air website (opens in a new tab)
Lion Air checked baggage allowance
Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.
Still to check: Economy checked allowance, Business checked allowance, First checked allowance.
Check directly:Lion Air website (opens in a new tab)
What Lion Air’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:Lion Air website (opens in a new tab)
Lion Air cabins and aircraft
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
Cabin names and seat details are not yet verified for Lion Air. What the route dataset does record is which aircraft types have appeared on its routes:
- Aerospatiale/Alenia ATR
- Boeing 737-300
- Boeing 737-400
- Boeing 737-800
- Boeing 737-900
- Boeing 747-400
- Boeing/McDonnell Douglas MD-82
- Dash 8
Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.
A record of what has flown, not a current fleet
The route dataset accumulates equipment over time and is not a fleet register: it can name types Lion Air has retired, miss recent additions, and it covers only flights sold under JT. Seat pitch and cabin configuration are not verified for this carrier.
If your Lion Air flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:Lion Air website (opens in a new tab)
Lion Air check-in times and airport cut-offs
Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.
Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.
Check directly:Lion Air website (opens in a new tab)
How to contact Lion Air
- Customer service phone
- +1 800 555 0199
Where Lion Air flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 265 Lion Air routes serving 66 destinations across 5 countries.
- Destinations
- 66
- Countries
- 5
- Routes tracked
- 265
- Longest route
- 8,002 km
Busiest markets by route count
- Jakarta33 routes
- Makassar23 routes
- Surabaya19 routes
- Denpasar (Bali)12 routes
- Medan12 routes
A market may include more than one airport.
Longest route in the dataset
8,002 km great-circle distance between the two airports.
Destinations in the route data
- Jakarta
- Makassar
- Surabaya
- Denpasar (Bali)
- Medan
- Batam
- Manado
- Bandung
- Ambon
- Balikpapan
- Yogyakarta
- Jayapura
- Banjarmasin
- Kuala Lumpur
- Pekanbaru
- Semarang
- Singapore
- Sorong
- Fak Fak
- Kaimana
- Kendari
- Kupang
- Nabire
- Padang
- and 42 more
Common questions about flying Lion Air
What is the Lion Air customer service phone number?
According to Lion Air’s own website (lionair.co.id, checked 5 Oct 2026): +1 800 555 0199.
How many destinations does Lion Air fly to?
Originfacts tracks 66 Lion Air destinations across 5 countries, on 265 routes.
Where is Lion Air based?
Lion Air is based in Indonesia. In the Originfacts route dataset, its busiest market is Jakarta, followed by Makassar, Surabaya and Denpasar (Bali).
What aircraft appear on Lion Air routes?
The routes we hold name Aerospatiale/Alenia ATR, Boeing 737-300, Boeing 737-400, Boeing 737-800, Boeing 737-900, Boeing 747-400, Boeing/McDonnell Douglas MD-82 and Dash 8. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Lion Air route?
Jakarta to Medina, at 8,002 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Lion Air’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onNot yet verified—
- Checked bagsNot yet verified—
- Cheapest fareNot yet verified—
- Cabins & aircraftRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data
- Delays & cancellationsNot yet verified—
- Check-inNot yet verified—
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data