Airline guide

Jet2.comIATA code LS
Baggage allowances, fare rules, check-in cut-offs and contact details for Jet2.com. Policy figures are read from Jet2.com’s own published pages and each one shows where it came from and when we checked it.
- Home country
- United Kingdom
- Busiest markets
- Leeds, Manchester, Newcastle
- By route count · route data Jul 2026
- Destinations
- 39 in 17 countries
- Route data Jul 2026
Jet2.com at a glance
Cabin bag size
- Cabin bag size
- 1 piece of hand luggage no larger than 56cm x 45cm x 25cm, including wheels and handles.
Verified 4 Sep 2026app.jet2.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Cabin bag weight
- Up to 10kg, included on all Jet2.com flights (excluding infants).
Verified 4 Sep 2026app.jet2.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
Covered in full in the section below. Read it (Checked bag)
Online check-in
Not yet verified. What’s missing (Online check-in)
Airport check-in closes
Not yet verified. What’s missing (Airport check-in closes)
Customer service
- Customer service phone
- +44 20 7946 0991
Verified 5 Oct 2026jet2.com (opens in a new tab)Full rules: Customer service
Jet2.com carry-on baggage allowance
On all Jet2.com flights each passenger (excluding infants) has a 10kg hand luggage allowance included as standard.
- Cabin bag size
- 1 piece of hand luggage no larger than 56cm x 45cm x 25cm, including wheels and handles.
- Cabin bag weight
- Up to 10kg, included on all Jet2.com flights (excluding infants).
- Personal item
- 1 small under-seat bag, such as a handbag or laptop bag, up to 40 x 30 x 20cm that fits under the seat in front.
- Busy flights
- On busy flights Jet2 may ask you to put your 10kg hand luggage in the hold, unless you have added Guaranteed Cabin Luggage.
Jet2.com checked baggage allowance
Hold baggage is an add-on: you can add up to three 22kg bags per person per flight (excluding infants).
- Hold bags
- Up to three 22kg hold bags can be added per person per flight (excluding infants).
- Children items
- Infants get an extra 10kg allowance, and up to two items per child or infant (such as a pushchair, car seat, baby carrier or travel cot) travel free; each item must weigh no more than 32kg.
- Sports equipment
- Bikes and golf bags can be added for an extra charge; maximum 32kg for bikes and 22kg for golf bags.
What Jet2.com’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:Jet2.com website (opens in a new tab)
Jet2.com cabins and aircraft
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
Cabin names and seat details are not yet verified for Jet2.com. What the route dataset does record is which aircraft types have appeared on its routes:
- Boeing 737-300
- Boeing 737-800
- Boeing 757-200
Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.
A record of what has flown, not a current fleet
The route dataset accumulates equipment over time and is not a fleet register: it can name types Jet2.com has retired, miss recent additions, and it covers only flights sold under LS. Seat pitch and cabin configuration are not verified for this carrier.
If your Jet2.com flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:Jet2.com website (opens in a new tab)
Jet2.com check-in times and airport cut-offs
Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.
Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.
Check directly:Jet2.com website (opens in a new tab)
How to contact Jet2.com
- Customer service phone
- +44 20 7946 0991
Where Jet2.com flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 210 Jet2.com routes serving 39 destinations across 17 countries.
- Destinations
- 39
- Countries
- 17
- Routes tracked
- 210
- Longest route
- 3,785 km
Busiest markets by route count
- Leeds27 routes
- Manchester24 routes
- Newcastle17 routes
- Glasgow11 routes
- Edinburgh9 routes
A market may include more than one airport.
Longest route in the dataset
Manchester MANtoTel Aviv Yafo TLV
3,785 km great-circle distance between the two airports.
Common questions about flying Jet2.com
What size cabin bag can I take on Jet2.com?
According to Jet2.com’s own website (app.jet2.com, checked 4 Sep 2026): 1 piece of hand luggage no larger than 56cm x 45cm x 25cm, including wheels and handles.
How heavy can my Jet2.com carry-on bag be?
According to Jet2.com’s own website (app.jet2.com, checked 4 Sep 2026): Up to 10kg, included on all Jet2.com flights (excluding infants).
What is the Jet2.com customer service phone number?
According to Jet2.com’s own website (jet2.com, checked 5 Oct 2026): +44 20 7946 0991.
How many destinations does Jet2.com fly to?
Originfacts tracks 39 Jet2.com destinations across 17 countries, on 210 routes.
Where is Jet2.com based?
Jet2.com is based in United Kingdom. In the Originfacts route dataset, its busiest market is Leeds, followed by Manchester, Newcastle and Glasgow.
What aircraft appear on Jet2.com routes?
The routes we hold name Boeing 737-300, Boeing 737-800 and Boeing 757-200. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Jet2.com route?
Manchester to Tel Aviv Yafo, at 3,785 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Jet2.com’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 4 Sep 2026
- Checked bagsVerified 4 Sep 2026
- Cheapest fareNot yet verified—
- Cabins & aircraftRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data
- Delays & cancellationsNot yet verified—
- Check-inNot yet verified—
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data