Originfacts

Jet Airways has ceased operationsWikidata records this carrier as dissolved on 17 April 2019. This page is kept as a historical reference — the airline does not currently sell tickets, and the codes, contacts and policies below describe it as it operated.

Source · Wikidata · retrieved 2026-09-10

Airline guide

Jet Airways logo

Jet AirwaysIATA code 9W

jetairways.com(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for Jet Airways. Policy figures are read from Jet Airways’s own published pages and each one shows where it came from and when we checked it.

Home country
India
Busiest markets
Mumbai, New Delhi, Kolkata
By route count · route data Jul 2026
Destinations
81 in 21 countries
Route data Jul 2026
1 of 7 sections verified· checked 5 Oct 20262 from route data5 not yet verifiedHow we check

Jet Airways at a glance

Jet Airways carry-on baggage allowance

Not yet verified

Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.

Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.

Check directly:Jet Airways website (opens in a new tab)

Jet Airways checked baggage allowance

Not yet verified

Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.

Still to check: Economy checked allowance, Business checked allowance, First checked allowance.

Check directly:Jet Airways website (opens in a new tab)

What Jet Airways’s cheapest fare includes

Not yet verified

Fare-tier inclusions have not been verified against the airline’s published fare conditions.

Still to check: Lowest fare, Seat selection, Changes and cancellations.

Check directly:Jet Airways website (opens in a new tab)

Jet Airways cabins and aircraft

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

Cabin names and seat details are not yet verified for Jet Airways. What the route dataset does record is which aircraft types have appeared on its routes:

  • Aerospatiale/Alenia ATR 72
  • Airbus A320
  • Airbus A330-200
  • Boeing 737
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737-900
  • Boeing 767-300
  • Boeing 777-200ER
  • Boeing 777-300ER

Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.

A record of what has flown, not a current fleet

The route dataset accumulates equipment over time and is not a fleet register: it can name types Jet Airways has retired, miss recent additions, and it covers only flights sold under 9W. Seat pitch and cabin configuration are not verified for this carrier.

If your Jet Airways flight is delayed or cancelled

Not yet verified

Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.

Still to check: Care, Rebooking and refunds, Compensation.

Check directly:Jet Airways website (opens in a new tab)

Jet Airways check-in times and airport cut-offs

Not yet verified

Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.

Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.

Check directly:Jet Airways website (opens in a new tab)

How to contact Jet Airways

Verified 5 Oct 2026

Source: jetairways.com/contact (opens in a new tab)

Customer service phone
+1 800 555 0199

Where Jet Airways flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 438 Jet Airways routes serving 81 destinations across 21 countries.

Destinations
81
Countries
21
Routes tracked
438
Longest route
7,890 km

Busiest markets by route count

  1. Mumbai64 routes
  2. New Delhi57 routes
  3. Kolkata28 routes
  4. Bengaluru24 routes
  5. Chennai24 routes

A market may include more than one airport.

Longest route in the dataset

Brussels BRUtoChennai MAA

7,890 km great-circle distance between the two airports.

Destinations in the route data

  • Mumbai
  • New Delhi
  • Kolkata
  • Chennai
  • Bengaluru
  • Hyderabad
  • Kochi
  • Pune
  • Abu Dhabi
  • Guwahati
  • Indore
  • Thiruvananthapuram
  • Bhopal
  • Raipur
  • Visakhapatnam
  • Ahmedabad
  • Brussels
  • Kuala Lumpur
  • Lucknow
  • Bagdogra
  • Bhubaneswar
  • Coimbatore
  • Mangalore
  • Bangkok
  • and 57 more

Common questions about flying Jet Airways

What is the Jet Airways customer service phone number?

According to Jet Airways’s own website (jetairways.com, checked 5 Oct 2026): +1 800 555 0199.

How many destinations does Jet Airways fly to?

Originfacts tracks 81 Jet Airways destinations across 21 countries, on 438 routes.

Where is Jet Airways based?

Jet Airways is based in India. In the Originfacts route dataset, its busiest market is Mumbai, followed by New Delhi, Kolkata and Bengaluru.

What aircraft appear on Jet Airways routes?

The routes we hold name Aerospatiale/Alenia ATR 72, Airbus A320, Airbus A330-200, Boeing 737, Boeing 737-700, Boeing 737-800, Boeing 737-900, Boeing 767-300, Boeing 777-200ER and Boeing 777-300ER. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest Jet Airways route?

Brussels to Chennai, at 7,890 km.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from Jet Airways’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.