Airline guide
ITA AirwaysIATA code AZ
Baggage allowances, fare rules, check-in cut-offs and contact details for ITA Airways. Policy figures are read from ITA Airways’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Italy
- Destinations
- 189 in 75 countries
- Route data Jul 2026
ITA Airways at a glance
Cabin bag size
Not yet verified. What’s missing (Cabin bag size)
Cabin bag weight
Not yet verified. What’s missing (Cabin bag weight)
Checked bag
Not yet verified. What’s missing (Checked bag)
Online check-in
Not yet verified. What’s missing (Online check-in)
Airport check-in closes
Not yet verified. What’s missing (Airport check-in closes)
Customer service
- Customer service phone
- +44 20 7946 0991
Verified 5 Oct 2026ita-airways.com (opens in a new tab)Full rules: Customer service
ITA Airways carry-on baggage allowance
Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.
Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.
Check directly:ITA Airways website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
ITA Airways checked baggage allowance
Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.
Still to check: Economy checked allowance, Business checked allowance, First checked allowance.
Check directly:ITA Airways website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
What ITA Airways’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:ITA Airways website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
ITA Airways cabins and aircraft
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
Cabin names and seat details are not yet verified for ITA Airways. What the route dataset does record is which aircraft types have appeared on its routes:
- Aerospatiale/Alenia ATR 42-500
- Aerospatiale/Alenia ATR 72
- Airbus A300-600
- Airbus A318
- Airbus A318/319/320/321
- Airbus A319
- Airbus A320
- Airbus A321
- Airbus A330
- Airbus A330-200
- Airbus A330-300
- Airbus A340
- Airbus A340-300
- Airbus A340-500
- Airbus A340-600
- Airbus A380-800
- Avro RJ85 Avroliner
- Boeing 737
- Boeing 737-300
- Boeing 737-500
- Boeing 737-700
- Boeing 737-800
- Boeing 747
- Boeing 747-400
- Boeing 757
- Boeing 767
- Boeing 767-200
- Boeing 767-300
- Boeing 767-400
- Boeing 777
- Boeing 777-200ER
- Boeing 777-300ER
- Boeing/McDonnell Douglas MD-11
- Boeing/McDonnell Douglas MD-82
- Boeing/McDonnell Douglas MD-88
- British Aerospace BAe 146
- CRK
- Canadair Regional Jet
- Canadair Regional Jet 700
- Canadair Regional Jet 900
- Dash 8-400
- Embraer E145 Regional Jet
- Embraer E170
- Embraer E175
- Embraer E190
- Fokker 100
- Fokker 70
- Saab 2000
Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.
A record of what has flown, not a current fleet
The route dataset accumulates equipment over time and is not a fleet register: it can name types ITA Airways has retired, miss recent additions, and it covers only flights sold under AZ. Seat pitch and cabin configuration are not verified for this carrier.
If your ITA Airways flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:ITA Airways website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
ITA Airways check-in times and airport cut-offs
Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.
Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.
Check directly:ITA Airways website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
How to contact ITA Airways
- Customer service phone
- +44 20 7946 0991
Where ITA Airways flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 834 ITA Airways routes serving 189 destinations across 75 countries.
- Destinations
- 189
- Countries
- 75
- Routes tracked
- 834
- Longest route
- 12,061 km
Busiest markets by route count
A market may include more than one airport.
Longest route in the dataset
12,061 km great-circle distance between the two airports.
Common questions about flying ITA Airways
What is the ITA Airways customer service phone number?
According to ITA Airways’s own website (ita-airways.com, checked 5 Oct 2026): +44 20 7946 0991.
How many destinations does ITA Airways fly to?
Originfacts tracks 189 ITA Airways destinations across 75 countries, on 834 routes.
Where is ITA Airways based?
ITA Airways is based in Italy. In the Originfacts route dataset, its busiest market is Rome, followed by Milan, Paris and Amsterdam.
What aircraft appear on ITA Airways routes?
The routes we hold name Aerospatiale/Alenia ATR 42-500, Aerospatiale/Alenia ATR 72, Airbus A300-600, Airbus A318, Airbus A318/319/320/321, Airbus A319, Airbus A320, Airbus A321, Airbus A330, Airbus A330-200, Airbus A330-300, Airbus A340, Airbus A340-300, Airbus A340-500, Airbus A340-600, Airbus A380-800, Avro RJ85 Avroliner, Boeing 737, Boeing 737-300, Boeing 737-500, Boeing 737-700, Boeing 737-800, Boeing 747, Boeing 747-400, Boeing 757, Boeing 767, Boeing 767-200, Boeing 767-300, Boeing 767-400, Boeing 777, Boeing 777-200ER, Boeing 777-300ER, Boeing/McDonnell Douglas MD-11, Boeing/McDonnell Douglas MD-82, Boeing/McDonnell Douglas MD-88, British Aerospace BAe 146, CRK, Canadair Regional Jet, Canadair Regional Jet 700, Canadair Regional Jet 900, Dash 8-400, Embraer E145 Regional Jet, Embraer E170, Embraer E175, Embraer E190, Fokker 100, Fokker 70 and Saab 2000. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest ITA Airways route?
Abu Dhabi to Sydney, at 12,061 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from ITA Airways’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onNot yet verified—
- Checked bagsNot yet verified—
- Cheapest fareNot yet verified—
- Cabins & aircraftRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data
- Delays & cancellationsNot yet verified—
- Check-inNot yet verified—
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data