Airline guide

InterCaribbean AirwaysIATA code JY
Baggage allowances, fare rules, check-in cut-offs and contact details for InterCaribbean Airways. Policy figures are read from InterCaribbean Airways’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Turks and Caicos Islands
InterCaribbean Airways at a glance
Cabin bag size
- Cabin bag size
- One piece not exceeding a depth of 9 inches, height of 14 inches and length of 16 inches.
Verified 5 Oct 2026intercaribbean.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Cabin bag weight
- Total weight not exceeding 10 pounds.
Verified 5 Oct 2026intercaribbean.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
Covered in full in the section below. Read it (Checked bag)
Online check-in
- Online check-in
- Online check-in opens 36 hours before scheduled departure (24 hours for flights departing San Juan, SJU).
Verified 5 Oct 2026intercaribbean.com (opens in a new tab)Full rules: Online check-inAirport check-in closes
Covered in full in the section below. Read it (Airport check-in closes)
Customer service
- Customer service phone
- +1 649 946 0000
Verified 5 Oct 2026intercaribbean.com (opens in a new tab)Full rules: Customer service
InterCaribbean Airways carry-on baggage allowance
Each fare-paying customer may take one cabin bag unless the operator directs it to be stowed in the hold.
- Cabin bag size
- One piece not exceeding a depth of 9 inches, height of 14 inches and length of 16 inches.
- Cabin bag weight
- Total weight not exceeding 10 pounds.
InterCaribbean Airways checked baggage allowance
The free checked allowance is the one posted at intercaribbean.com; excess baggage travels subject to space and may not go on your flight.
- Size and weight limits
- Any bag must not exceed 157 cm in total linear dimensions (length plus width plus height) or 70 pounds in weight; bags over either limit are not accepted at check-in.
- Excess limit
- Total baggage over 220 pounds is not accepted as excess baggage and must be sent as cargo.
What InterCaribbean Airways’s cheapest fare includes
interCaribbean sells Saver, Best and Flex fares; Saver is the lowest price.
- Cheapest fare
- Saver Fare: non-refundable and valid for 90 days. 7 day advance purchase and a round trip purchase are required. Changes cost $50 (international) or $20 (domestic) plus any fare difference. A no-show forfeits 100% of the fare, taxes and surcharges. Seat selection is free; the 2nd bag cannot be prepaid.
InterCaribbean Airways cabins and aircraft
Cabin names, seat options and onboard details have not been verified against the airline’s published pages yet.
Still to check: Seat options, Reserved or random, Family seating.
Check directly:InterCaribbean Airways website (opens in a new tab)Conditions of carriage (opens in a new tab)
If your InterCaribbean Airways flight is delayed or cancelled
- Delays
- interCaribbean's contract of carriage says it accepts no liability for costs or losses from flight delays but will use every effort to carry you and your allowed baggage on its next available flight. It is not liable for any costs or losses when flights are delayed, rescheduled or cancelled due to weather.
InterCaribbean Airways check-in times and airport cut-offs
- Online check-in
- Online check-in opens 36 hours before scheduled departure (24 hours for flights departing San Juan, SJU).
- Counters open
- Airport check-in counters open 2.5 hours before scheduled departure.
- Check-in close
- Check-in and baggage acceptance close 60 minutes before departure for international flights and 30 minutes before for domestic flights within the Turks and Caicos Islands. Customers arriving later may be unable to travel.
How to contact InterCaribbean Airways
- Conditions of carriage
- intercaribbean.com/contract-of-carriage (opens in a new tab)
- Verified 5 Oct 2026intercaribbean.com (opens in a new tab)
Common questions about flying InterCaribbean Airways
What size cabin bag can I take on InterCaribbean Airways?
According to InterCaribbean Airways’s own website (intercaribbean.com, checked 5 Oct 2026): One piece not exceeding a depth of 9 inches, height of 14 inches and length of 16 inches.
How heavy can my InterCaribbean Airways carry-on bag be?
According to InterCaribbean Airways’s own website (intercaribbean.com, checked 5 Oct 2026): Total weight not exceeding 10 pounds.
When can I check in online with InterCaribbean Airways?
According to InterCaribbean Airways’s own website (intercaribbean.com, checked 5 Oct 2026): Online check-in opens 36 hours before scheduled departure (24 hours for flights departing San Juan, SJU).
What is the InterCaribbean Airways customer service phone number?
According to InterCaribbean Airways’s own website (intercaribbean.com, checked 5 Oct 2026): +1 649 946 0000.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from InterCaribbean Airways’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 5 Oct 2026
- Checked bagsVerified 5 Oct 2026
- Cheapest fareVerified 5 Oct 2026
- Cabins & aircraftNot yet verified—
- Delays & cancellationsVerified 5 Oct 2026
- Check-inVerified 5 Oct 2026
- ContactVerified 5 Oct 2026