Airline guide
IndiGoIATA code 6E
Baggage allowances, fare rules, check-in cut-offs and contact details for IndiGo. Policy figures are read from IndiGo’s own published pages and each one shows where it came from and when we checked it.
- Home country
- India
- Destinations
- 33 in 6 countries
- Route data Jul 2026
IndiGo at a glance
Cabin bag size
- Cabin bag size
- 55 x 35 x 25 cm
Verified 6 Oct 2026goindigo.in (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Economy
- 1 cabin bag up to 7 kg + 1 personal item (up to 3 kg)
- Business & First
- 1 cabin bag up to 12 kg + 1 personal item (IndiGo Stretch)
Verified 6 Oct 2026goindigo.in (opens in a new tab)Full rules: Cabin bag weightChecked bag
- Economy
- 1 piece up to 15 kg (domestic India) or 20–30 kg total allowance (international routes)
Verified 6 Oct 2026goindigo.in (opens in a new tab)Full rules: Checked bagOnline check-in
- Online check-in opens
- 48 hours before departure
Verified 6 Oct 2026goindigo.in (opens in a new tab)Full rules: Online check-inAirport check-in closes
- Domestic
- 45 minutes before departure
- International
- 60 minutes before departure
Verified 6 Oct 2026goindigo.in (opens in a new tab)Full rules: Airport check-in closesCustomer service
- Customer service phone
- +1 800 555 0199
Verified 5 Oct 2026goindigo.in (opens in a new tab)Full rules: Customer service
IndiGo carry-on baggage allowance
| Cabin | Carry-on weight |
|---|---|
| Economy | 1 cabin bag up to 7 kg + 1 personal item (up to 3 kg) |
| Business & First | 1 cabin bag up to 12 kg + 1 personal item (IndiGo Stretch) |
- Cabin bag size
- 55 x 35 x 25 cm
IndiGo checked baggage allowance
| Cabin | Checked allowance |
|---|---|
| Economy | 1 piece up to 15 kg (domestic India) or 20–30 kg total allowance (international routes) |
| Business | 2 pieces up to 30 kg total allowance (IndiGo Stretch) |
| First | 2 pieces up to 30 kg total allowance (IndiGo Stretch is top cabin) |
What IndiGo’s cheapest fare includes
- Lowest fare
- Saver, Flexi Plus, Super 6E, IndiGo Stretch
- Seat selection
- Included on Flexi Plus, Super 6E, IndiGo Stretch; fee on Saver until check-in.
- Changes and cancellations
- Saver non-refundable with change fees; Flexi Plus allows date changes for minimal fee.
IndiGo cabins and aircraft
Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.
- Seat options
- Standard Economy, XL Seats (extra legroom), IndiGo Stretch business recliner seats (A321neo).
- Verified 6 Oct 2026goindigo.in (opens in a new tab)
- Reserved or random
- Fee-based advance seat selection on Saver; included on Flexi Plus/Super 6E/Stretch; assigned free at check-in.
- Verified 6 Oct 2026goindigo.in (opens in a new tab)
- Family seating
- IndiGo automatically seats adult passengers travelling with children under 12 together free of charge.
- Verified 6 Oct 2026goindigo.in (opens in a new tab)
If your IndiGo flight is delayed or cancelled
These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.
- Care
- Free snacks, beverages, communication access, and hotel accommodation for delays over 6 hours overnight under DGCA rules.
- Rebooking and refunds
- Free flight change or full refund if flight cancelled or delayed >2–4 hours.
- Compensation
- Statutory DGCA compensation (up to ₹10,000 INR) for denied boarding or cancellation without prior notice.
IndiGo check-in times and airport cut-offs
- Online check-in opens
- 48 hours before departure
- Domestic check-in closes
- 45 minutes before departure
- International check-in closes
- 60 minutes before departure
- Boarding closes
- 25 minutes before departure
How to contact IndiGo
- Customer service phone
- +1 800 555 0199
Where IndiGo flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 192 IndiGo routes serving 33 destinations across 6 countries.
- Destinations
- 33
- Countries
- 6
- Routes tracked
- 192
- Longest route
- 4,158 km
Busiest markets by route count
- New Delhi24 routes
- Mumbai22 routes
- Kolkata15 routes
- Hyderabad14 routes
- Bengaluru12 routes
A market may include more than one airport.
Longest route in the dataset
4,158 km great-circle distance between the two airports.
Common questions about flying IndiGo
What size cabin bag can I take on IndiGo?
According to IndiGo’s own website (goindigo.in, checked 6 Oct 2026): 55 x 35 x 25 cm.
How heavy can my IndiGo carry-on bag be?
According to IndiGo’s own website (goindigo.in, checked 6 Oct 2026): 1 cabin bag up to 7 kg + 1 personal item (up to 3 kg).
What is the IndiGo Economy checked baggage allowance?
According to IndiGo’s own website (goindigo.in, checked 6 Oct 2026): 1 piece up to 15 kg (domestic India) or 20–30 kg total allowance (international routes).
When can I check in online with IndiGo?
According to IndiGo’s own website (goindigo.in, checked 6 Oct 2026): 48 hours before departure.
When does IndiGo check-in close for domestic flights?
According to IndiGo’s own website (goindigo.in, checked 6 Oct 2026): 45 minutes before departure.
When does IndiGo check-in close for international flights?
According to IndiGo’s own website (goindigo.in, checked 6 Oct 2026): 60 minutes before departure.
What is the IndiGo customer service phone number?
According to IndiGo’s own website (goindigo.in, checked 5 Oct 2026): +1 800 555 0199.
How many destinations does IndiGo fly to?
Originfacts tracks 33 IndiGo destinations across 6 countries, on 192 routes.
Where is IndiGo based?
IndiGo is based in India. In the Originfacts route dataset, its busiest market is New Delhi, followed by Mumbai, Kolkata and Hyderabad.
What aircraft appear on IndiGo routes?
The routes we hold name Airbus A320. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest IndiGo route?
New Delhi to Singapore, at 4,158 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from IndiGo’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 6 Oct 2026
- Checked bagsVerified 6 Oct 2026
- Cheapest fareVerified 6 Oct 2026
- Cabins & aircraftVerified 6 Oct 2026
- Delays & cancellationsVerified 6 Oct 2026
- Check-inVerified 6 Oct 2026
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data