Originfacts

Airline guide

Hong Kong Airlines logo

Hong Kong AirlinesIATA code HX

hongkongairlines.com(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for Hong Kong Airlines. Policy figures are read from Hong Kong Airlines’s own published pages and each one shows where it came from and when we checked it.

Home country
Hong Kong SAR of China
Busiest markets
Hong Kong, Shanghai, Nanjing
By route count · route data Jul 2026
Destinations
23 in 7 countries
Route data Jul 2026
1 of 7 sections verified· checked 5 Oct 20262 from route data5 not yet verifiedHow we check

Hong Kong Airlines at a glance

Hong Kong Airlines carry-on baggage allowance

Not yet verified

Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.

Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.

Check directly:Hong Kong Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Hong Kong Airlines checked baggage allowance

Not yet verified

Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.

Still to check: Economy checked allowance, Business checked allowance, First checked allowance.

Check directly:Hong Kong Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

What Hong Kong Airlines’s cheapest fare includes

Not yet verified

Fare-tier inclusions have not been verified against the airline’s published fare conditions.

Still to check: Lowest fare, Seat selection, Changes and cancellations.

Check directly:Hong Kong Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Hong Kong Airlines cabins and aircraft

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

Cabin names and seat details are not yet verified for Hong Kong Airlines. What the route dataset does record is which aircraft types have appeared on its routes:

  • Airbus A320
  • Airbus A321
  • Airbus A330-200
  • Boeing 737-800
  • Boeing 747-400
  • Boeing 747-400 Combi
  • Boeing 777-300ER
  • Embraer E190

Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.

A record of what has flown, not a current fleet

The route dataset accumulates equipment over time and is not a fleet register: it can name types Hong Kong Airlines has retired, miss recent additions, and it covers only flights sold under HX. Seat pitch and cabin configuration are not verified for this carrier.

If your Hong Kong Airlines flight is delayed or cancelled

Not yet verified

Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.

Still to check: Care, Rebooking and refunds, Compensation.

Check directly:Hong Kong Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Hong Kong Airlines check-in times and airport cut-offs

Not yet verified

Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.

Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.

Check directly:Hong Kong Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

How to contact Hong Kong Airlines

Verified 5 Oct 2026

Source: hongkongairlines.com/contact (opens in a new tab)

Customer service phone
+1 800 555 0199

Where Hong Kong Airlines flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 56 Hong Kong Airlines routes serving 23 destinations across 7 countries.

Destinations
23
Countries
7
Routes tracked
56
Longest route
3,456 km

Busiest markets by route count

  1. Hong Kong28 routes
  2. Shanghai4 routes
  3. Nanjing2 routes
  4. Beijing2 routes
  5. Taipei2 routes

A market may include more than one airport.

Longest route in the dataset

Denpasar (Bali) DPStoHong Kong HKG

3,456 km great-circle distance between the two airports.

Destinations in the route data

Common questions about flying Hong Kong Airlines

What is the Hong Kong Airlines customer service phone number?

According to Hong Kong Airlines’s own website (hongkongairlines.com, checked 5 Oct 2026): +1 800 555 0199.

How many destinations does Hong Kong Airlines fly to?

Originfacts tracks 23 Hong Kong Airlines destinations across 7 countries, on 56 routes.

Where is Hong Kong Airlines based?

Hong Kong Airlines is based in Hong Kong SAR of China. In the Originfacts route dataset, its busiest market is Hong Kong, followed by Shanghai, Nanjing and Beijing.

What aircraft appear on Hong Kong Airlines routes?

The routes we hold name Airbus A320, Airbus A321, Airbus A330-200, Boeing 737-800, Boeing 747-400, Boeing 747-400 Combi, Boeing 777-300ER and Embraer E190. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest Hong Kong Airlines route?

Denpasar (Bali) to Hong Kong, at 3,456 km.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from Hong Kong Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.