Airline guide
HK ExpressIATA code UO
Baggage allowances, fare rules, check-in cut-offs and contact details for HK Express. Policy figures are read from HK Express’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Hong Kong SAR of China
- Destinations
- 20 in 5 countries
- Route data Jul 2026
HK Express at a glance
Cabin bag size
Not yet verified. What’s missing (Cabin bag size)
Cabin bag weight
Not yet verified. What’s missing (Cabin bag weight)
Checked bag
Not yet verified. What’s missing (Checked bag)
Online check-in
Not yet verified. What’s missing (Online check-in)
Airport check-in closes
Not yet verified. What’s missing (Airport check-in closes)
Customer service
- Customer service phone
- +1 800 555 0199
Verified 5 Oct 2026hkexpress.com (opens in a new tab)Full rules: Customer service
HK Express carry-on baggage allowance
Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.
Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.
Check directly:HK Express website (opens in a new tab)
HK Express checked baggage allowance
Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.
Still to check: Economy checked allowance, Business checked allowance, First checked allowance.
Check directly:HK Express website (opens in a new tab)
What HK Express’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:HK Express website (opens in a new tab)
HK Express cabins and aircraft
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
Cabin names and seat details are not yet verified for HK Express. What the route dataset does record is which aircraft types have appeared on its routes:
- Airbus A320
- Airbus A330-200
- Boeing 737
- Boeing 737-800
- Embraer E190
Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.
A record of what has flown, not a current fleet
The route dataset accumulates equipment over time and is not a fleet register: it can name types HK Express has retired, miss recent additions, and it covers only flights sold under UO. Seat pitch and cabin configuration are not verified for this carrier.
If your HK Express flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:HK Express website (opens in a new tab)
HK Express check-in times and airport cut-offs
Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.
Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.
Check directly:HK Express website (opens in a new tab)
How to contact HK Express
- Customer service phone
- +1 800 555 0199
Where HK Express flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 46 HK Express routes serving 20 destinations across 5 countries.
- Destinations
- 20
- Countries
- 5
- Routes tracked
- 46
- Longest route
- 2,821 km
Busiest markets by route count
A market may include more than one airport.
Longest route in the dataset
2,821 km great-circle distance between the two airports.
Common questions about flying HK Express
What is the HK Express customer service phone number?
According to HK Express’s own website (hkexpress.com, checked 5 Oct 2026): +1 800 555 0199.
How many destinations does HK Express fly to?
Originfacts tracks 20 HK Express destinations across 5 countries, on 46 routes.
Where is HK Express based?
HK Express is based in Hong Kong SAR of China. In the Originfacts route dataset, its busiest market is Hong Kong, followed by Hangzhou, Kunming and Beijing.
What aircraft appear on HK Express routes?
The routes we hold name Airbus A320, Airbus A330-200, Boeing 737, Boeing 737-800 and Embraer E190. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest HK Express route?
Hong Kong to Harbin, at 2,821 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from HK Express’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onNot yet verified—
- Checked bagsNot yet verified—
- Cheapest fareNot yet verified—
- Cabins & aircraftRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data
- Delays & cancellationsNot yet verified—
- Check-inNot yet verified—
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data