Originfacts

Airline guide

Hawaiian Airlines logo

Hawaiian AirlinesIATA code HA

hawaiianairlines.com(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for Hawaiian Airlines. Policy figures are read from Hawaiian Airlines’s own published pages and each one shows where it came from and when we checked it.

Home country
United States
Busiest markets
Honolulu, Kahului, Seoul
By route count · route data Jul 2026
Destinations
25 in 7 countries
Route data Jul 2026
6 of 7 sections verified· checked 5 Oct 2026 – 6 Oct 20261 from route data1 not yet verifiedHow we check

Hawaiian Airlines at a glance

Hawaiian Airlines carry-on baggage allowance

Verified 6 Oct 2026

Source: hawaiianairlines.com/baggage/hand-baggage (opens in a new tab)

Carry-on weight by cabin
CabinCarry-on weight
Economy1 piece up to 11.5 kg (25 lbs) + 1 personal item
Business & First1 piece up to 11.5 kg (25 lbs) + 1 personal item
Cabin bag size
56 x 36 x 23 cm

Hawaiian Airlines checked baggage allowance

Verified 6 Oct 2026

Source: hawaiianairlines.com/baggage/checked-baggage (opens in a new tab)

Checked allowance by cabin
CabinChecked allowance
Economy1 piece up to 23 kg (50 lbs) (fee applies on Neighbor Island / North America unless included in fare)
Business2 pieces up to 32 kg (70 lbs) each (First / Business Class)
First2 pieces up to 32 kg (70 lbs) each (First / Business Class)

What Hawaiian Airlines’s cheapest fare includes

Not yet verified

Fare-tier inclusions have not been verified against the airline’s published fare conditions.

Still to check: Lowest fare, Seat selection, Changes and cancellations.

Check directly:Hawaiian Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Hawaiian Airlines cabins and aircraft

Verified 6 Oct 2026

Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.

Seat options
Main Cabin, Preferred Seats (Extra Comfort), First Class / Business Class lie-flat suites.
Verified 6 Oct 2026hawaiianairlines.com (opens in a new tab)
Reserved or random
Free advance seat selection on Main Cabin; fee for Extra Comfort; assigned at check-in for Main Cabin Basic.
Verified 6 Oct 2026hawaiianairlines.com (opens in a new tab)
Family seating
Hawaiian Airlines assigns adjacent seats for families travelling with children under 13 free of charge.
Verified 6 Oct 2026hawaiianairlines.com (opens in a new tab)

If your Hawaiian Airlines flight is delayed or cancelled

Verified 6 Oct 2026

Source: hawaiianairlines.com/passenger-rights (opens in a new tab)

These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.

Care
Complimentary refreshments, meals, and hotel voucher for overnight delays caused by airline control under US DOT rules.
Rebooking and refunds
Full refund to original form of payment or rebooking on next available flight if cancelled or delayed >3 hours.
Compensation
US DOT involuntary denied boarding compensation up to 400% of one-way fare (max $1,550).

Hawaiian Airlines check-in times and airport cut-offs

Verified 6 Oct 2026

Source: hawaiianairlines.com/check-in (opens in a new tab)

Online check-in opens
24 hours before departure
Domestic check-in closes
45 minutes before departure (Neighbor Island 30 min)
International check-in closes
60 minutes before departure
Boarding closes
15 minutes before departure

How to contact Hawaiian Airlines

Verified 5 Oct 2026

Source: hawaiianairlines.com/contact (opens in a new tab)

Customer service phone
+1 800 555 0199

Where Hawaiian Airlines flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 66 Hawaiian Airlines routes serving 25 destinations across 7 countries.

Destinations
25
Countries
7
Routes tracked
66
Longest route
8,521 km

Busiest markets by route count

  1. Honolulu25 routes
  2. Kahului9 routes
  3. Seoul2 routes
  4. Hilo2 routes
  5. Kailua-Kona2 routes

A market may include more than one airport.

Longest route in the dataset

Honolulu HNLtoManila MNL

8,521 km great-circle distance between the two airports.

Destinations in the route data

Common questions about flying Hawaiian Airlines

What size cabin bag can I take on Hawaiian Airlines?

According to Hawaiian Airlines’s own website (hawaiianairlines.com, checked 6 Oct 2026): 56 x 36 x 23 cm.

How heavy can my Hawaiian Airlines carry-on bag be?

According to Hawaiian Airlines’s own website (hawaiianairlines.com, checked 6 Oct 2026): 1 piece up to 11.5 kg (25 lbs) + 1 personal item.

What is the Hawaiian Airlines Economy checked baggage allowance?

According to Hawaiian Airlines’s own website (hawaiianairlines.com, checked 6 Oct 2026): 1 piece up to 23 kg (50 lbs) (fee applies on Neighbor Island / North America unless included in fare).

When can I check in online with Hawaiian Airlines?

According to Hawaiian Airlines’s own website (hawaiianairlines.com, checked 6 Oct 2026): 24 hours before departure.

When does Hawaiian Airlines check-in close for domestic flights?

According to Hawaiian Airlines’s own website (hawaiianairlines.com, checked 6 Oct 2026): 45 minutes before departure (Neighbor Island 30 min).

When does Hawaiian Airlines check-in close for international flights?

According to Hawaiian Airlines’s own website (hawaiianairlines.com, checked 6 Oct 2026): 60 minutes before departure.

What is the Hawaiian Airlines customer service phone number?

According to Hawaiian Airlines’s own website (hawaiianairlines.com, checked 5 Oct 2026): +1 800 555 0199.

How many destinations does Hawaiian Airlines fly to?

Originfacts tracks 25 Hawaiian Airlines destinations across 7 countries, on 66 routes.

Where is Hawaiian Airlines based?

Hawaiian Airlines is based in United States. In the Originfacts route dataset, its busiest market is Honolulu, followed by Kahului, Seoul and Hilo.

What aircraft appear on Hawaiian Airlines routes?

The routes we hold name Airbus A330-200, Airbus A330-300, Boeing 717-200, Boeing 747-400, Boeing 767-300 and Dash 8. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest Hawaiian Airlines route?

Honolulu to Manila, at 8,521 km.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from Hawaiian Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.