Originfacts

Airline guide

FlySafair logo

FlySafairIATA code FA

flysafair.co.za(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for FlySafair. Policy figures are read from FlySafair’s own published pages and each one shows where it came from and when we checked it.

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South Africa
4 of 7 sections verified· checked 4 Sep 2026 – 5 Oct 20263 not yet verifiedHow we check

FlySafair at a glance

FlySafair carry-on baggage allowance

Verified 4 Sep 2026

Source: flysafair.co.za/travel-tools/extras/luggage-policy (opens in a new tab)

Every FlySafair fare includes one free carry-on bag.

Cabin bag size
Carry-on dimensions should not exceed 56cm x 36cm x 23cm and it must fit in the cabin storage compartment.
Cabin bag weight
Carry-on weight up to 7kg; on the Lite Fare, a carry-on over 7kg is charged an extra R375 at the airport.
Personal item
One personal item, either a slimline laptop bag or a handbag (not both), up to 40cm x 15cm x 20cm, which must fit under the seat in front.

FlySafair checked baggage allowance

Verified 4 Sep 2026

Source: flysafair.co.za/travel-tools/extras/luggage-policy (opens in a new tab)

Checked luggage is bought separately and is cheaper online.

First bag fee
A 20kg checked bag costs R185 online (at booking or via Manage Booking) or R375 through the call centre or at the airport.
Extra bag fee
An extra 20kg suitcase costs R250 online or at the airport, only if you already have checked luggage on the booking.
Size and weight limits
Checked bags: max 20kg and 90 x 75 x 43 cm. Bags over 20kgs pay a fixed heavy luggage fee of R250 per piece at the airport; any bag over 32kg must go as cargo.

What FlySafair’s cheapest fare includes

Verified 4 Sep 2026

Source: flysafair.co.za/travel-tools/extras/luggage-policy (opens in a new tab)

Lite fare
FlySafair's basic Lite Fare includes one free carry-on bag up to 7kg and no checked-in luggage.

FlySafair cabins and aircraft

Not yet verified

Cabin names, seat options and onboard details have not been verified against the airline’s published pages yet.

Still to check: Seat options, Reserved or random, Family seating.

Check directly:FlySafair website (opens in a new tab)

If your FlySafair flight is delayed or cancelled

Not yet verified

Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.

Still to check: Care, Rebooking and refunds, Compensation.

Check directly:FlySafair website (opens in a new tab)

FlySafair check-in times and airport cut-offs

Not yet verified

Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.

Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.

Check directly:FlySafair website (opens in a new tab)

How to contact FlySafair

Verified 5 Oct 2026

Source: flysafair.co.za/contact (opens in a new tab)

Customer service phone
+27 87 357 0030

Common questions about flying FlySafair

What size cabin bag can I take on FlySafair?

According to FlySafair’s own website (flysafair.co.za, checked 4 Sep 2026): Carry-on dimensions should not exceed 56cm x 36cm x 23cm and it must fit in the cabin storage compartment.

How heavy can my FlySafair carry-on bag be?

According to FlySafair’s own website (flysafair.co.za, checked 4 Sep 2026): Carry-on weight up to 7kg; on the Lite Fare, a carry-on over 7kg is charged an extra R375 at the airport.

What is the FlySafair customer service phone number?

According to FlySafair’s own website (flysafair.co.za, checked 5 Oct 2026): +27 87 357 0030.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from FlySafair’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.