Airline guide

FinnairIATA code AY
Baggage allowances, fare rules, check-in cut-offs and contact details for Finnair. Policy figures are read from Finnair’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Finland
- Busiest markets
- Helsinki, Stockholm, Gothenburg
- By route count · route data Jul 2026
- Destinations
- 72 in 35 countries
- Route data Jul 2026
Finnair at a glance
Cabin bag size
- Cabin bag size
- Carry-on bag up to 55 x 40 x 23 cm (21.7 x 15.7 x 9.1 in).
Verified 3 Sep 2026finnair.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
Covered in full in the section below. Read it (Cabin bag weight)
Checked bag
Covered in full in the section below. Read it (Checked bag)
Online check-in
- Online check-in opens
- 36 hours before departure (24 hours for US flights)
Verified 6 Oct 2026finnair.com (opens in a new tab)Full rules: Online check-inAirport check-in closes
- Domestic
- 45 minutes before departure
- International
- 60 minutes before departure
Verified 6 Oct 2026finnair.com (opens in a new tab)Full rules: Airport check-in closesCustomer service
- Customer service phone
- +44 20 7946 0991
Verified 5 Oct 2026finnair.com (opens in a new tab)Full rules: Customer service
Finnair carry-on baggage allowance
What fits in the cabin depends on the ticket type; Economy Superlight includes only a small bag.
- Cabin bag size
- Carry-on bag up to 55 x 40 x 23 cm (21.7 x 15.7 x 9.1 in).
- Personal item
- Small bag up to 40 x 30 x 15 cm (15.7 x 11.8 x 5.9 in).
- Cabin bag weight
- Maximum combined weight of carry-on bag and small bag: 8 kg or 12 kg (17.6 / 26.5 lb) depending on ticket type; the 12 kg limit is listed for Business.
- Superlight
- Economy Superlight does not include a carry-on bag; it can be bought as an extra. Finnair Plus Silver, Gold, Platinum and Platinum Lumo members get one complimentary carry-on bag on European flights with a Superlight ticket.
Finnair checked baggage allowance
Allowances vary by ticket type and route. Light and Superlight tickets include no checked bag.
| Cabin | Checked allowance |
|---|---|
| Economy | Economy Classic and Flex: 1 piece of 23 kg on most routes; 2 pieces of 23 kg each between Japan and Europe. Economy Light and Superlight: 0 checked bags. |
| Premium Economy | Premium Economy Classic and Flex: 2 pieces of 23 kg each between Japan or North America and Europe; 1 piece of 23 kg to/from Asia and the Middle East. Premium Economy Light: 0 checked bags. |
| Business | Business Classic and Flex: 3 pieces of 32 kg each between Japan and Europe; 2 pieces of 32 kg each to/from Asia, the Middle East and North America; 1 piece of 23 kg on other routes. Business Light: 0 checked bags. |
- Size
- Each bag up to 90 cm x 75 cm x 45 cm (35 in x 30 in x 18 in). Maximum weight 23 kg (50 lb) in Economy and Premium Economy; in Business, 23 kg on short-haul and 32 kg (70 lb) on long-haul flights.
What Finnair’s cheapest fare includes
- Lowest fare
- Superlight / Light: 1 small underseat bag included on Superlight; 1 cabin bag on Light; checked bag extra fee
- Seat selection
- Free seat assigned at check-in 36 hours before departure; paid advance choice
- Changes and cancellations
- Non-changeable fare class
Finnair cabins and aircraft
Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.
- Seat options
- Standard Economy, Preferred Seats, Extra Legroom seats, Premium Economy, and AirLounge Business Class seats.
- Verified 6 Oct 2026finnair.com (opens in a new tab)
- Reserved or random
- Free seat selection for Flex fares and status members; fee for Light/Classic fares or complimentary random assignment at check-in.
- Verified 6 Oct 2026finnair.com (opens in a new tab)
- Family seating
- Finnair automatically allocates seats together for families travelling with children under 12.
- Verified 6 Oct 2026finnair.com (opens in a new tab)
If your Finnair flight is delayed or cancelled
These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.
- Care
- Meals, drinks, 2 communications, and hotel accommodation with transport for overnight delays under EU 261/2004.
- Rebooking and refunds
- Full refund within 7 days or rebooking to final destination for delays >5 hours or flight cancellations.
- Compensation
- EU 261 compensation (€250 to €600) for cancellations or arrival delays over 3 hours unless extraordinary circumstances apply.
Finnair check-in times and airport cut-offs
- Online check-in opens
- 36 hours before departure (24 hours for US flights)
- Domestic check-in closes
- 45 minutes before departure
- International check-in closes
- 60 minutes before departure
- Boarding closes
- 15–20 minutes before departure
How to contact Finnair
- Customer service phone
- +44 20 7946 0991
Where Finnair flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 193 Finnair routes serving 72 destinations across 35 countries.
- Destinations
- 72
- Countries
- 35
- Routes tracked
- 193
- Longest route
- 9,274 km
Busiest markets by route count
A market may include more than one airport.
Longest route in the dataset
9,274 km great-circle distance between the two airports.
Common questions about flying Finnair
What size cabin bag can I take on Finnair?
According to Finnair’s own website (finnair.com, checked 3 Sep 2026): Carry-on bag up to 55 x 40 x 23 cm (21.7 x 15.7 x 9.1 in).
How heavy can my Finnair carry-on bag be?
According to Finnair’s own website (finnair.com, checked 3 Sep 2026): Maximum combined weight of carry-on bag and small bag: 8 kg or 12 kg (17.6 / 26.5 lb) depending on ticket type; the 12 kg limit is listed for Business.
What is the Finnair Economy checked baggage allowance?
According to Finnair’s own website (finnair.com, checked 3 Sep 2026): Economy Classic and Flex: 1 piece of 23 kg on most routes; 2 pieces of 23 kg each between Japan and Europe. Economy Light and Superlight: 0 checked bags.
When can I check in online with Finnair?
According to Finnair’s own website (finnair.com, checked 6 Oct 2026): 36 hours before departure (24 hours for US flights).
When does Finnair check-in close for domestic flights?
According to Finnair’s own website (finnair.com, checked 6 Oct 2026): 45 minutes before departure.
When does Finnair check-in close for international flights?
According to Finnair’s own website (finnair.com, checked 6 Oct 2026): 60 minutes before departure.
What is the Finnair customer service phone number?
According to Finnair’s own website (finnair.com, checked 5 Oct 2026): +44 20 7946 0991.
How many destinations does Finnair fly to?
Originfacts tracks 72 Finnair destinations across 35 countries, on 193 routes.
Where is Finnair based?
Finnair is based in Finland. In the Originfacts route dataset, its busiest market is Helsinki, followed by Stockholm, Gothenburg and London.
What aircraft appear on Finnair routes?
The routes we hold name Aerospatiale/Alenia ATR, Aerospatiale/Alenia ATR 42-500, Aerospatiale/Alenia ATR 72, Airbus A318/319/320/321, Airbus A319, Airbus A320, Airbus A321, Airbus A330, Airbus A330-300, Airbus A340, Avro RJ100 Avroliner, Boeing 737-500, Boeing 757, Boeing 757-200, Boeing 767, Boeing 767-300, Canadair Regional Jet, Embraer E170 and Embraer E190. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Finnair route?
Helsinki to Singapore, at 9,274 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Finnair’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 3 Sep 2026
- Checked bagsVerified 3 Sep 2026
- Cheapest fareVerified 5 Oct 2026
- Cabins & aircraftVerified 6 Oct 2026
- Delays & cancellationsVerified 6 Oct 2026
- Check-inVerified 6 Oct 2026
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data