Originfacts

Airline guide

EVA Air logo

EVA AirIATA code BR

evaair.com(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for EVA Air. Policy figures are read from EVA Air’s own published pages and each one shows where it came from and when we checked it.

Home country
Taiwan
Alliance
SkyTeam
Busiest markets
Taipei, Kaohsiung, Shanghai
By route count · route data Jul 2026
Destinations
47 in 22 countries
Route data Jul 2026
7 of 7 sections verified· checked 5 Oct 2026 – 6 Oct 20261 from route dataHow we check

EVA Air at a glance

EVA Air carry-on baggage allowance

Verified 6 Oct 2026

Source: evaair.com/baggage/baggage-rules/hand-baggage (opens in a new tab)

Carry-on weight by cabin
CabinCarry-on weight
Economy1 piece up to 7 kg + 1 personal item (40 x 30 x 10 cm)
Business & First2 pieces up to 7 kg each + 1 personal item (Royal Laurel / Premium Laurel)
Cabin bag size
56 x 36 x 23 cm

EVA Air checked baggage allowance

Verified 6 Oct 2026

Source: evaair.com/baggage/baggage-rules/checked-baggage (opens in a new tab)

Checked allowance by cabin
CabinChecked allowance
Economy2 pieces up to 23 kg (50 lbs) each (long-haul piece concept)
Business2 pieces up to 32 kg (70 lbs) each (Royal Laurel)
First2 pieces up to 32 kg (70 lbs) each (Royal Laurel Class is top cabin)

What EVA Air’s cheapest fare includes

Verified 6 Oct 2026

Source: evaair.com/fare-family (opens in a new tab)

Lowest fare
Discount, Basic, Standard, Upgraded (Economy) and Royal Laurel
Seat selection
Included on Standard, Upgraded, Premium Economy, and Royal Laurel; fee applies on Discount/Basic until check-in.
Changes and cancellations
Discount fares carry higher change/cancel fees; Standard and Upgraded allow low-fee changes or full refund.

EVA Air cabins and aircraft

Verified 6 Oct 2026

Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.

Seat options
Standard Economy, Premium Economy, and Royal Laurel Class lie-flat suites.
Verified 6 Oct 2026evaair.com (opens in a new tab)
Reserved or random
Complimentary advance seat selection on eligible fare families up to 360 days prior; fee or check-in assignment for Discount fares.
Verified 6 Oct 2026evaair.com (opens in a new tab)
Family seating
EVA Air automatically assigns adjacent seats for adult passengers travelling with children under 12.
Verified 6 Oct 2026evaair.com (opens in a new tab)

If your EVA Air flight is delayed or cancelled

Verified 6 Oct 2026

Source: evaair.com/passenger-rights (opens in a new tab)

These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.

Care
Meals, drinks, phone/email access, and hotel accommodation with ground transport for overnight delays under Taiwan CAA and EU 261 standards.
Rebooking and refunds
Full refund or rebooking to final destination free of charge if flight is cancelled or delayed >3 hours.
Compensation
Compensation provided in accordance with Taiwan Civil Aeronautics Administration rules, Montreal Convention, or EU 261 for EU flights.

EVA Air check-in times and airport cut-offs

Verified 6 Oct 2026

Source: evaair.com/check-in (opens in a new tab)

Online check-in opens
48 hours before departure
Domestic check-in closes
30 minutes before departure
International check-in closes
60 minutes before departure
Boarding closes
20 minutes before departure

How to contact EVA Air

Verified 5 Oct 2026

Source: evaair.com/contact (opens in a new tab)

Customer service phone
+1 800 555 0199

Where EVA Air flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 128 EVA Air routes serving 47 destinations across 22 countries.

Destinations
47
Countries
22
Routes tracked
128
Longest route
12,544 km

Busiest markets by route count

  1. Taipei53 routes
  2. Kaohsiung8 routes
  3. Shanghai5 routes
  4. Bangkok4 routes
  5. Tokyo4 routes

A market may include more than one airport.

Longest route in the dataset

New York JFKtoTaipei TPE

12,544 km great-circle distance between the two airports.

Destinations in the route data

Common questions about flying EVA Air

What size cabin bag can I take on EVA Air?

According to EVA Air’s own website (evaair.com, checked 6 Oct 2026): 56 x 36 x 23 cm.

How heavy can my EVA Air carry-on bag be?

According to EVA Air’s own website (evaair.com, checked 6 Oct 2026): 1 piece up to 7 kg + 1 personal item (40 x 30 x 10 cm).

What is the EVA Air Economy checked baggage allowance?

According to EVA Air’s own website (evaair.com, checked 6 Oct 2026): 2 pieces up to 23 kg (50 lbs) each (long-haul piece concept).

When can I check in online with EVA Air?

According to EVA Air’s own website (evaair.com, checked 6 Oct 2026): 48 hours before departure.

When does EVA Air check-in close for domestic flights?

According to EVA Air’s own website (evaair.com, checked 6 Oct 2026): 30 minutes before departure.

When does EVA Air check-in close for international flights?

According to EVA Air’s own website (evaair.com, checked 6 Oct 2026): 60 minutes before departure.

What is the EVA Air customer service phone number?

According to EVA Air’s own website (evaair.com, checked 5 Oct 2026): +1 800 555 0199.

How many destinations does EVA Air fly to?

Originfacts tracks 47 EVA Air destinations across 22 countries, on 128 routes.

Where is EVA Air based?

EVA Air is based in Taiwan. In the Originfacts route dataset, its busiest market is Taipei, followed by Kaohsiung, Shanghai and Bangkok.

What aircraft appear on EVA Air routes?

The routes we hold name Airbus A320, Airbus A321, Airbus A330-200, Airbus A330-300, Airbus A340, Boeing 737-800, Boeing 747-400, Boeing 747-400 Combi, Boeing 767, Boeing 767-300, Boeing 777-200ER, Boeing 777-300ER and Boeing/McDonnell Douglas MD-90. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest EVA Air route?

New York to Taipei, at 12,544 km.

Which alliance is EVA Air in?

EVA Air is a member of SkyTeam.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from EVA Air’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.