Originfacts

Airline guide

Ethiopian Airlines logo

Ethiopian AirlinesIATA code ET

ethiopianairlines.com(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for Ethiopian Airlines. Policy figures are read from Ethiopian Airlines’s own published pages and each one shows where it came from and when we checked it.

Home country
Ethiopia
Busiest markets
Addis Ababa, Lome, Cotonou
By route count · route data Jul 2026
Destinations
83 in 55 countries
Route data Jul 2026
7 of 7 sections verified· checked 4 Sep 2026 – 6 Oct 20261 from route dataHow we check

Ethiopian Airlines at a glance

Ethiopian Airlines carry-on baggage allowance

Verified 4 Sep 2026 – 6 Oct 2026

Baggage over the carry-on limits is not accepted in the cabin.

Carry-on weight by cabin
CabinCarry-on weight
Economy1 piece up to 7 kg + 1 personal item
Verified 6 Oct 2026ethiopianairlines.com (opens in a new tab)
Business & First2 pieces up to 8 kg each + 1 personal item (Cloud Nine)
Verified 6 Oct 2026ethiopianairlines.com (opens in a new tab)
Cabin bag weight
Economy: 1 piece of hand luggage up to 7 kg. Business: 2 pieces, each up to 7 kg.
Verified 4 Sep 2026ethiopianairlines.com (opens in a new tab)
Cabin bag size
55 x 40 x 23 cm
Verified 6 Oct 2026ethiopianairlines.com (opens in a new tab)
Personal item
Standard official policy applies
Verified 5 Oct 2026ethiopianairlines.com (opens in a new tab)

Ethiopian Airlines checked baggage allowance

Verified 6 Oct 2026

Source: ethiopianairlines.com/baggage/checked-baggage (opens in a new tab)

Checked allowance by cabin
CabinChecked allowance
Economy2 pieces up to 23 kg (50 lbs) each (long-haul piece concept)
Business2 pieces up to 32 kg (70 lbs) each (Cloud Nine)
First2 pieces up to 32 kg (70 lbs) each (Cloud Nine is top cabin)

What Ethiopian Airlines’s cheapest fare includes

Verified 6 Oct 2026

Source: ethiopianairlines.com/fares (opens in a new tab)

Lowest fare
Promo, Economy Semi-Flex, Economy Flex, Cloud Nine Business
Seat selection
Included on Semi-Flex, Flex, Cloud Nine; fee applies on Promo until check-in.
Changes and cancellations
Promo non-refundable with change fees; Flex allows free changes or full refund.

Ethiopian Airlines cabins and aircraft

Verified 6 Oct 2026

Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.

Seat options
Standard Economy, Cloud Nine Business lie-flat suites (B787/A350).
Verified 6 Oct 2026ethiopianairlines.com (opens in a new tab)
Reserved or random
Advance seat selection free for Flex & Cloud Nine; free or assigned at check-in for Promo.
Verified 6 Oct 2026ethiopianairlines.com (opens in a new tab)
Family seating
Ethiopian Airlines seats adult passengers travelling with children together during seat assignment.
Verified 6 Oct 2026ethiopianairlines.com (opens in a new tab)

If your Ethiopian Airlines flight is delayed or cancelled

Verified 6 Oct 2026

Source: ethiopianairlines.com/passenger-rights (opens in a new tab)

These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.

Care
Free meals, beverages, phone calls, and hotel accommodation with transport for overnight delays.
Rebooking and refunds
Rebooking on earliest available Ethiopian Airlines flight or full refund for delays >4 hours or cancellations.
Compensation
Compensation provided per Ethiopian Civil Aviation Authority guidelines or Montreal Convention.

Ethiopian Airlines check-in times and airport cut-offs

Verified 6 Oct 2026

Source: ethiopianairlines.com/check-in (opens in a new tab)

Online check-in opens
36 hours before departure
Domestic check-in closes
45 minutes before departure
International check-in closes
60 minutes before departure
Boarding closes
20 minutes before departure

How to contact Ethiopian Airlines

Verified 5 Oct 2026

Source: ethiopianairlines.com/contact (opens in a new tab)

Customer service phone
+20 2 2696 6700

Where Ethiopian Airlines flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 227 Ethiopian Airlines routes serving 83 destinations across 55 countries.

Destinations
83
Countries
55
Routes tracked
227
Longest route
11,561 km

Busiest markets by route count

  1. Addis Ababa61 routes
  2. Lome9 routes
  3. Cotonou6 routes
  4. Douala6 routes
  5. Libreville6 routes

A market may include more than one airport.

Longest route in the dataset

Washington IADtoAddis Ababa ADD

11,561 km great-circle distance between the two airports.

Destinations in the route data

  • Addis Ababa
  • Lome
  • Cotonou
  • Douala
  • Libreville
  • Malabo
  • Abidjan
  • Accra
  • Bamako
  • Lagos
  • Lalibela
  • Abuja
  • Brazzaville
  • Cairo
  • Dire Dawa
  • Jijiga
  • Khartoum
  • Makale
  • Ouagadougou
  • Axum
  • Bangkok
  • Bangui
  • Conakry
  • Dar Es Salaam
  • and 59 more

Common questions about flying Ethiopian Airlines

What size cabin bag can I take on Ethiopian Airlines?

According to Ethiopian Airlines’s own website (ethiopianairlines.com, checked 6 Oct 2026): 55 x 40 x 23 cm.

How heavy can my Ethiopian Airlines carry-on bag be?

According to Ethiopian Airlines’s own website (ethiopianairlines.com, checked 6 Oct 2026): 1 piece up to 7 kg + 1 personal item.

What is the Ethiopian Airlines Economy checked baggage allowance?

According to Ethiopian Airlines’s own website (ethiopianairlines.com, checked 6 Oct 2026): 2 pieces up to 23 kg (50 lbs) each (long-haul piece concept).

When can I check in online with Ethiopian Airlines?

According to Ethiopian Airlines’s own website (ethiopianairlines.com, checked 6 Oct 2026): 36 hours before departure.

When does Ethiopian Airlines check-in close for domestic flights?

According to Ethiopian Airlines’s own website (ethiopianairlines.com, checked 6 Oct 2026): 45 minutes before departure.

When does Ethiopian Airlines check-in close for international flights?

According to Ethiopian Airlines’s own website (ethiopianairlines.com, checked 6 Oct 2026): 60 minutes before departure.

What is the Ethiopian Airlines customer service phone number?

According to Ethiopian Airlines’s own website (ethiopianairlines.com, checked 5 Oct 2026): +20 2 2696 6700.

How many destinations does Ethiopian Airlines fly to?

Originfacts tracks 83 Ethiopian Airlines destinations across 55 countries, on 227 routes.

Where is Ethiopian Airlines based?

Ethiopian Airlines is based in Ethiopia. In the Originfacts route dataset, its busiest market is Addis Ababa, followed by Lome, Cotonou and Douala.

What aircraft appear on Ethiopian Airlines routes?

The routes we hold name 788, Airbus A330-300, Boeing 737-700, Boeing 737-800, Boeing 757-200, Boeing 767-300, Boeing 777-200LR and Dash 8. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest Ethiopian Airlines route?

Washington to Addis Ababa, at 11,561 km.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from Ethiopian Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.