Originfacts

Airline guide

Emirates logo

EmiratesIATA code EK

emirates.com(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for Emirates. Policy figures are read from Emirates’s own published pages and each one shows where it came from and when we checked it.

Home country
United Arab Emirates
Busiest markets
Dubai, Bangkok, Melbourne
By route count · route data Jul 2026
Destinations
114 in 68 countries
Route data Jul 2026
7 of 7 sections verified· checked 5 Sep 2026 – 6 Oct 20261 from route dataHow we check

Emirates at a glance

Emirates carry-on baggage allowance

Verified 5 Oct 2026

Source: emirates.com/ae/english/before-you-fly/baggage/cabin-baggage-rules (opens in a new tab)

Carry-on weight by cabin
CabinCarry-on weight
Economy7 kg (15 lbs)
Business & First14 kg (30 lbs) total across 2 pieces
Cabin bag size
55 x 40 x 20 cm

Emirates checked baggage allowance

Verified 5 Oct 2026

Source: emirates.com/ae/english/before-you-fly/baggage/checked-baggage (opens in a new tab)

Checked allowance by cabin
CabinChecked allowance
Economy1 piece up to 23 kg (50 lbs)
Business2 pieces up to 32 kg (70 lbs) each
First3 pieces up to 32 kg (70 lbs) each

What Emirates’s cheapest fare includes

Verified 5 Sep 2026

Emirates Economy fares are sold in fare families, so the cheapest fare can trade lower flexibility and paid extras for a lower upfront price.

Emirates describes Special as its lowest fare, Saver as slightly more flexible, Flex as allowing changes and cancellations for a fee, and Flex Plus as fully flexible and unrestricted.

On routes using the piece concept, Emirates lists Economy Special with one checked bag up to 23 kg, while Saver, Flex and Flex Plus include two checked bags up to 23 kg each. Seat selection can also change the real trip cost: Emirates says Economy Special and Saver fares pay for advance seat selection, while free seat selection is available after online check-in opens except for Extra Legroom seats.

Lowest fare family
Special is Emirates' lowest fare, with restrictions attached.
Verified 5 Sep 2026emirates.com (opens in a new tab)
Fare flexibility
Saver is slightly more flexible than Special; Flex allows changes and cancellations for a fee; Flex Plus is fully flexible and unrestricted.
Verified 5 Sep 2026emirates.com (opens in a new tab)
Checked bag included
On piece-concept routes, Economy Special includes one checked bag up to 23 kg; Saver, Flex and Flex Plus include two checked bags up to 23 kg each.
Verified 5 Sep 2026emirates.com (opens in a new tab)
Seat selection
Economy Special and Saver fares pay for advance seat selection; seat selection is free after online check-in opens except for Extra Legroom seats.
Verified 5 Sep 2026emirates.com (opens in a new tab)

Emirates cabins and aircraft

Verified 6 Oct 2026

Source: emirates.com/english/experience/seating (opens in a new tab)

Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.

Seat options
First Class Private Suites (A380 shower spa / B777 zero-gravity), Business Class (A380 1-2-1 lie-flat / B777 2-2-2), Premium Economy (2-4-2 40" pitch), and Economy (3-4-3 / 3-3-3 32-34" pitch)
Reserved or random
Complimentary advance seat selection for First, Business (Flex/Flex Plus), Premium Economy, and Economy Flex/Flex Plus; fee applies for Economy Special/Saver until online check-in opens 48h prior
Family seating
Emirates seats families traveling with infants or young children together during booking or check-in free of charge

If your Emirates flight is delayed or cancelled

Verified 5 Sep 2026

Emirates disruption rights depend on the regulation attached to the trip, the airports involved and the reason for the delay or cancellation.

Emirates publishes separate notices for delayed and cancelled flights. Its delay notice says passengers may be entitled to compensation when arrival is delayed by more than three hours and the cause is within Emirates' control rather than extraordinary circumstances.

For cancellations, Emirates says compensation may apply unless an exclusion applies, such as extraordinary circumstances or sufficient advance notice. Emirates also says it will notify customers by email and SMS when a flight is delayed or cancelled, using the contact details in the booking.

Delay compensation notice
Passengers may be entitled to compensation when arrival is delayed by more than three hours and the delay is within Emirates' control.
Verified 5 Sep 2026emirates.com (opens in a new tab)
Cancellation compensation notice
Passengers may be entitled to compensation for cancellation, but Emirates lists exclusions such as extraordinary circumstances or sufficient advance notice.
Verified 5 Sep 2026emirates.com (opens in a new tab)
Disruption notifications
If a flight is delayed or cancelled, Emirates says it sends email and SMS updates to the contact details provided in the booking.
Verified 5 Sep 2026emirates.com (opens in a new tab)
Refund request form
Refund requests can be submitted through Emirates' online refund request form when the booking or additional service is eligible.
Verified 5 Sep 2026emirates.com (opens in a new tab)

Emirates check-in times and airport cut-offs

Verified 5 Sep 2026

Emirates publishes online check-in timing, airport arrival guidance and Dubai gate timing rules that passengers should check before departure.

Emirates online check-in opens 48 hours before scheduled departure and closes 90 minutes before scheduled departure for passengers with an e-ticket.

At most airports, Emirates says check-in opens three hours before departure, though some airports can require up to four hours. For Dubai departures, passengers should clear passport control and security 90 minutes before the flight, reach the gate 60 minutes before departure in Premium Economy or Economy, and reach the gate 45 minutes before departure in First or Business.

Online check-in window
Online check-in opens 48 hours before scheduled departure and closes 90 minutes before scheduled departure for passengers with an e-ticket.
Verified 5 Sep 2026emirates.com (opens in a new tab)
Airport check-in guidance
At most airports, check-in opens three hours before departure, but some airports can require up to four hours, so Emirates tells passengers to check their ticket.
Verified 5 Sep 2026emirates.com (opens in a new tab)
Dubai security cutoff
For Dubai departures, Emirates says passengers should go through passport control and security 90 minutes before the flight.
Verified 5 Sep 2026emirates.com (opens in a new tab)
Economy gate timing
For Dubai departures in Premium Economy or Economy, Emirates says passengers should reach the gate no later than 60 minutes before departure.
Verified 5 Sep 2026emirates.com (opens in a new tab)
Premium gate timing
For Dubai departures in First or Business Class, Emirates says passengers should be at the boarding gate 45 minutes before departure.
Verified 5 Sep 2026emirates.com (opens in a new tab)

How to contact Emirates

Verified 5 Oct 2026

Source: emirates.com/contact (opens in a new tab)

Customer service phone
+971 600 555 555

Where Emirates flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 256 Emirates routes serving 114 destinations across 68 countries.

Destinations
114
Countries
68
Routes tracked
256
Longest route
13,400 km

Busiest markets by route count

  1. Dubai113 routes
  2. Bangkok4 routes
  3. Melbourne4 routes
  4. Singapore4 routes
  5. Sydney4 routes

A market may include more than one airport.

Longest route in the dataset

Dubai DXBtoLos Angeles LAX

13,400 km great-circle distance between the two airports.

Destinations in the route data

Common questions about flying Emirates

What size cabin bag can I take on Emirates?

According to Emirates’s own website (emirates.com, checked 5 Oct 2026): 55 x 40 x 20 cm.

How heavy can my Emirates carry-on bag be?

According to Emirates’s own website (emirates.com, checked 5 Oct 2026): 7 kg (15 lbs).

What is the Emirates Economy checked baggage allowance?

According to Emirates’s own website (emirates.com, checked 5 Oct 2026): 1 piece up to 23 kg (50 lbs).

What is the Emirates customer service phone number?

According to Emirates’s own website (emirates.com, checked 5 Oct 2026): +971 600 555 555.

How many destinations does Emirates fly to?

Originfacts tracks 114 Emirates destinations across 68 countries, on 256 routes.

Where is Emirates based?

Emirates is based in United Arab Emirates. In the Originfacts route dataset, its busiest market is Dubai, followed by Bangkok, Melbourne and Singapore.

What aircraft appear on Emirates routes?

The routes we hold name Airbus A330-200, Airbus A340-300, Airbus A340-500, Airbus A380-800, Boeing 737, Boeing 777-200ER, Boeing 777-200LR, Boeing 777-300 and Boeing 777-300ER. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest Emirates route?

Dubai to Los Angeles, at 13,400 km.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from Emirates’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.