Originfacts

Donavia has ceased operationsWikidata records this carrier as dissolved in 2016. This page is kept as a historical reference — the airline does not currently sell tickets, and the codes, contacts and policies below describe it as it operated.

Source · Wikidata · retrieved 2026-09-10

Baggage allowances, fare rules, check-in cut-offs and contact details for Donavia. Policy figures are read from Donavia’s own published pages and each one shows where it came from and when we checked it.

Home country
Russia
Busiest markets
Rostov, Adler/Sochi, Yerevan
By route count · route data Jul 2026
Destinations
13 in 6 countries
Route data Jul 2026
1 of 7 sections verified· checked 5 Oct 20262 from route data5 not yet verifiedHow we check

Donavia at a glance

Donavia carry-on baggage allowance

Not yet verified

Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.

Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.

Check directly:Donavia website (opens in a new tab)

Donavia checked baggage allowance

Not yet verified

Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.

Still to check: Economy checked allowance, Business checked allowance, First checked allowance.

Check directly:Donavia website (opens in a new tab)

What Donavia’s cheapest fare includes

Not yet verified

Fare-tier inclusions have not been verified against the airline’s published fare conditions.

Still to check: Lowest fare, Seat selection, Changes and cancellations.

Check directly:Donavia website (opens in a new tab)

Donavia cabins and aircraft

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

Cabin names and seat details are not yet verified for Donavia. What the route dataset does record is which aircraft types have appeared on its routes:

  • Airbus A319
  • Boeing 737-400
  • Boeing 737-500

Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.

A record of what has flown, not a current fleet

The route dataset accumulates equipment over time and is not a fleet register: it can name types Donavia has retired, miss recent additions, and it covers only flights sold under D9. Seat pitch and cabin configuration are not verified for this carrier.

If your Donavia flight is delayed or cancelled

Not yet verified

Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.

Still to check: Care, Rebooking and refunds, Compensation.

Check directly:Donavia website (opens in a new tab)

Donavia check-in times and airport cut-offs

Not yet verified

Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.

Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.

Check directly:Donavia website (opens in a new tab)

How to contact Donavia

Verified 5 Oct 2026
Customer service phone
+20 2 2696 6700

Where Donavia flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 32 Donavia routes serving 13 destinations across 6 countries.

Destinations
13
Countries
6
Routes tracked
32
Longest route
2,502 km

Busiest markets by route count

  1. Rostov7 routes
  2. Adler/Sochi5 routes
  3. Yerevan3 routes
  4. Mineralnye Vody3 routes
  5. Moscow3 routes

A market may include more than one airport.

Longest route in the dataset

Khujand LBDtoRostov ROV

2,502 km great-circle distance between the two airports.

Destinations in the route data

  • Rostov
  • Adler/Sochi
  • Mineralnye Vody
  • Moscow
  • Tashkent
  • Yerevan
  • Saint Petersburg
  • Dushanbe
  • Istanbul
  • Khujand
  • Stavropol
  • Tel Aviv Yafo
  • Yekaterinburg

Common questions about flying Donavia

What is the Donavia customer service phone number?

According to Donavia’s own website (aeroflot-don.ru, checked 5 Oct 2026): +20 2 2696 6700.

How many destinations does Donavia fly to?

Originfacts tracks 13 Donavia destinations across 6 countries, on 32 routes.

Where is Donavia based?

Donavia is based in Russia. In the Originfacts route dataset, its busiest market is Rostov, followed by Adler/Sochi, Yerevan and Mineralnye Vody.

What aircraft appear on Donavia routes?

The routes we hold name Airbus A319, Boeing 737-400 and Boeing 737-500. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest Donavia route?

Khujand to Rostov, at 2,502 km.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from Donavia’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.