Airline guide

China Southern AirlinesIATA code CZ
Baggage allowances, fare rules, check-in cut-offs and contact details for China Southern Airlines. Policy figures are read from China Southern Airlines’s own published pages and each one shows where it came from and when we checked it.
- Home country
- People's Republic of China
- Destinations
- 185 in 38 countries
- Route data Jul 2026
China Southern Airlines at a glance
Cabin bag size
- Cabin bag size
- 55 x 40 x 20 cm
Verified 6 Oct 2026csair.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Economy
- 1 piece up to 8 kg + 1 personal item
- Business & First
- 2 pieces up to 8 kg each + 1 personal item
Verified 6 Oct 2026csair.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
- Economy
- 2 pieces up to 23 kg (50 lbs) each (long-haul international piece concept)
Verified 6 Oct 2026csair.com (opens in a new tab)Full rules: Checked bagOnline check-in
- Online check-in opens
- 24 hours before departure
Verified 6 Oct 2026csair.com (opens in a new tab)Full rules: Online check-inAirport check-in closes
- Domestic
- 45 minutes before departure
- International
- 60 minutes before departure
Verified 6 Oct 2026csair.com (opens in a new tab)Full rules: Airport check-in closesCustomer service
- Customer service phone
- +1 800 555 0199
Verified 5 Oct 2026csair.com (opens in a new tab)Full rules: Customer service
China Southern Airlines carry-on baggage allowance
Carry-on items over the weight, piece or size limits must be checked and are charged under excess baggage rules.
| Cabin | Carry-on weight |
|---|---|
| Economy | 1 piece up to 8 kg + 1 personal item Verified 6 Oct 2026csair.com (opens in a new tab) |
| Business & First | 2 pieces up to 8 kg each + 1 personal item Verified 6 Oct 2026csair.com (opens in a new tab) |
- Carry-on allowance
- Domestic and international/regional flights: First and Business Class 2pc, Premium Economy and Economy Class 1pc.
- Verified 4 Sep 2026csair.com (opens in a new tab)
- Personal item
- In addition, a small computer bag, camera bag, briefcase or handbag, placed under the seat in front (all passengers except infants not occupying a seat).
- Verified 4 Sep 2026csair.com (opens in a new tab)
China Southern Airlines checked baggage allowance
| Cabin | Checked allowance |
|---|---|
| Economy | 2 pieces up to 23 kg (50 lbs) each (long-haul international piece concept) |
| Business | 2 pieces up to 32 kg (70 lbs) each |
| First | 3 pieces up to 32 kg (70 lbs) each |
What China Southern Airlines’s cheapest fare includes
- Lowest fare
- Super Saver, Standard, Flex (Economy), Business, First
- Seat selection
- Included on Standard, Flex, Business, First; fee on Super Saver until check-in.
- Changes and cancellations
- Super Saver non-refundable; Flex allows free date changes or full refund.
China Southern Airlines cabins and aircraft
Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.
- Seat options
- Standard Economy, Premium Economy, Business Class lie-flat suites, First Class private suites (B787/A350/A380).
- Verified 6 Oct 2026csair.com (opens in a new tab)
- Reserved or random
- Free advance seat selection for Standard, Flex, and Business/First; assigned at check-in for Super Saver.
- Verified 6 Oct 2026csair.com (opens in a new tab)
- Family seating
- China Southern automatically allocates adjacent seats for families travelling with children under 12.
- Verified 6 Oct 2026csair.com (opens in a new tab)
If your China Southern Airlines flight is delayed or cancelled
These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.
- Care
- Free meals, drinks, communication access, and hotel accommodation with transport for overnight delays under CAAC rules.
- Rebooking and refunds
- Choice of full refund or rebooking to final destination free of charge if flight cancelled or delayed >3 hours.
- Compensation
- Economic compensation provided in accordance with Civil Aviation Administration of China guidelines.
China Southern Airlines check-in times and airport cut-offs
- Online check-in opens
- 24 hours before departure
- Domestic check-in closes
- 45 minutes before departure
- International check-in closes
- 60 minutes before departure
- Boarding closes
- 15–20 minutes before departure
How to contact China Southern Airlines
- Customer service phone
- +1 800 555 0199
Where China Southern Airlines flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 1,456 China Southern Airlines routes serving 185 destinations across 38 countries.
- Destinations
- 185
- Countries
- 38
- Routes tracked
- 1,456
- Longest route
- 11,619 km
Busiest markets by route count
A market may include more than one airport.
Longest route in the dataset
Guangzhou CANtoLos Angeles LAX
11,619 km great-circle distance between the two airports.
Common questions about flying China Southern Airlines
What size cabin bag can I take on China Southern Airlines?
According to China Southern Airlines’s own website (csair.com, checked 6 Oct 2026): 55 x 40 x 20 cm.
How heavy can my China Southern Airlines carry-on bag be?
According to China Southern Airlines’s own website (csair.com, checked 6 Oct 2026): 1 piece up to 8 kg + 1 personal item.
What is the China Southern Airlines Economy checked baggage allowance?
According to China Southern Airlines’s own website (csair.com, checked 6 Oct 2026): 2 pieces up to 23 kg (50 lbs) each (long-haul international piece concept).
When can I check in online with China Southern Airlines?
According to China Southern Airlines’s own website (csair.com, checked 6 Oct 2026): 24 hours before departure.
When does China Southern Airlines check-in close for domestic flights?
According to China Southern Airlines’s own website (csair.com, checked 6 Oct 2026): 45 minutes before departure.
When does China Southern Airlines check-in close for international flights?
According to China Southern Airlines’s own website (csair.com, checked 6 Oct 2026): 60 minutes before departure.
What is the China Southern Airlines customer service phone number?
According to China Southern Airlines’s own website (csair.com, checked 5 Oct 2026): +1 800 555 0199.
How many destinations does China Southern Airlines fly to?
Originfacts tracks 185 China Southern Airlines destinations across 38 countries, on 1,456 routes.
Where is China Southern Airlines based?
China Southern Airlines is based in People's Republic of China. In the Originfacts route dataset, its busiest market is Guangzhou, followed by Beijing, Shanghai and Urumqi.
What aircraft appear on China Southern Airlines routes?
The routes we hold name Airbus A300-600, Airbus A310, Airbus A319, Airbus A320, Airbus A321, Airbus A330, Airbus A330-200, Airbus A330-300, Airbus A380, Boeing 737, Boeing 737-300, Boeing 737-700, Boeing 737-800, Boeing 737-900, Boeing 747, Boeing 747 Combi, Boeing 747-400, Boeing 757-200, Boeing 767, Boeing 777, Boeing 777-200ER, Boeing 777-300, Canadair Regional Jet, Embraer E135/140/145 Regional Jet, Embraer E190 and Embraer EMB-110 Bandeirante. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest China Southern Airlines route?
Guangzhou to Los Angeles, at 11,619 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from China Southern Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 4 Sep 2026 – 6 Oct 2026
- Checked bagsVerified 6 Oct 2026
- Cheapest fareVerified 6 Oct 2026
- Cabins & aircraftVerified 6 Oct 2026
- Delays & cancellationsVerified 6 Oct 2026
- Check-inVerified 6 Oct 2026
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data