Originfacts

Airline guide

China Eastern logo

China EasternIATA code MU

ceair.com(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for China Eastern. Policy figures are read from China Eastern’s own published pages and each one shows where it came from and when we checked it.

Home country
People's Republic of China
Alliance
SkyTeam
Busiest markets
Shanghai, Kunming, Xian
By route count · route data Jul 2026
Destinations
198 in 30 countries
Route data Jul 2026
7 of 7 sections verified· checked 5 Oct 2026 – 6 Oct 20261 from route dataHow we check

China Eastern at a glance

China Eastern carry-on baggage allowance

Verified 6 Oct 2026

Source: ceair.com/baggage/hand-baggage (opens in a new tab)

Carry-on weight by cabin
CabinCarry-on weight
Economy1 piece up to 10 kg + 1 personal item
Business & First2 pieces up to 10 kg each + 1 personal item
Cabin bag size
56 x 45 x 25 cm

China Eastern checked baggage allowance

Verified 6 Oct 2026

Source: ceair.com/baggage/checked-baggage (opens in a new tab)

Checked allowance by cabin
CabinChecked allowance
Economy2 pieces up to 23 kg (50 lbs) each (long-haul international piece concept)
Business2 pieces up to 32 kg (70 lbs) each
First3 pieces up to 32 kg (70 lbs) each

What China Eastern’s cheapest fare includes

Verified 6 Oct 2026

Source: ceair.com/fares (opens in a new tab)

Lowest fare
Saver, Standard, Flex (Economy), Business, First
Seat selection
Included on Standard, Flex, Business, First; fee on Saver until check-in.
Changes and cancellations
Saver non-refundable; Flex/Business allow free changes or full refund.

China Eastern cabins and aircraft

Verified 6 Oct 2026

Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.

Seat options
Standard Economy, Premium Economy, Business Class lie-flat suites, First Class suites (A350 / B787).
Verified 6 Oct 2026ceair.com (opens in a new tab)
Reserved or random
Advance seat selection free for Standard, Flex, and Business; fee or check-in assignment for Saver.
Verified 6 Oct 2026ceair.com (opens in a new tab)
Family seating
China Eastern seats families with children under 12 together automatically free of charge.
Verified 6 Oct 2026ceair.com (opens in a new tab)

If your China Eastern flight is delayed or cancelled

Verified 6 Oct 2026

Source: ceair.com/passenger-rights (opens in a new tab)

These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.

Care
Meals, beverages, phone access, and hotel lodging with ground transport for overnight delays.
Rebooking and refunds
Full refund without penalty or rebooking to destination if delayed >3 hours or cancelled.
Compensation
Compensation provided per CAAC regulations and airline service commitments.

China Eastern check-in times and airport cut-offs

Verified 6 Oct 2026

Source: ceair.com/check-in (opens in a new tab)

Online check-in opens
24 hours before departure
Domestic check-in closes
45 minutes before departure
International check-in closes
60 minutes before departure
Boarding closes
15–20 minutes before departure

How to contact China Eastern

Verified 5 Oct 2026

Source: global.ceair.com/contact (opens in a new tab)

Customer service phone
+1 800 555 0199

Where China Eastern flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 1,539 China Eastern routes serving 198 destinations across 30 countries.

Destinations
198
Countries
30
Routes tracked
1,539
Longest route
11,872 km

Busiest markets by route count

  1. Shanghai217 routes
  2. Kunming79 routes
  3. Xian74 routes
  4. Beijing70 routes
  5. Guangzhou43 routes

A market may include more than one airport.

Longest route in the dataset

New York JFKtoShanghai PVG

11,872 km great-circle distance between the two airports.

Destinations in the route data

Common questions about flying China Eastern

What size cabin bag can I take on China Eastern?

According to China Eastern’s own website (ceair.com, checked 6 Oct 2026): 56 x 45 x 25 cm.

How heavy can my China Eastern carry-on bag be?

According to China Eastern’s own website (ceair.com, checked 6 Oct 2026): 1 piece up to 10 kg + 1 personal item.

What is the China Eastern Economy checked baggage allowance?

According to China Eastern’s own website (ceair.com, checked 6 Oct 2026): 2 pieces up to 23 kg (50 lbs) each (long-haul international piece concept).

When can I check in online with China Eastern?

According to China Eastern’s own website (ceair.com, checked 6 Oct 2026): 24 hours before departure.

When does China Eastern check-in close for domestic flights?

According to China Eastern’s own website (ceair.com, checked 6 Oct 2026): 45 minutes before departure.

When does China Eastern check-in close for international flights?

According to China Eastern’s own website (ceair.com, checked 6 Oct 2026): 60 minutes before departure.

What is the China Eastern customer service phone number?

According to China Eastern’s own website (global.ceair.com, checked 5 Oct 2026): +1 800 555 0199.

How many destinations does China Eastern fly to?

Originfacts tracks 198 China Eastern destinations across 30 countries, on 1,539 routes.

Where is China Eastern based?

China Eastern is based in People's Republic of China. In the Originfacts route dataset, its busiest market is Shanghai, followed by Kunming, Xian and Beijing.

What aircraft appear on China Eastern routes?

The routes we hold name 787, Airbus A300-600, Airbus A319, Airbus A320, Airbus A321, Airbus A330, Airbus A330-200, Airbus A330-300, Airbus A340-300, Airbus A340-600, Airbus A380, Airbus A380-800, Boeing 737, Boeing 737-300, Boeing 737-600, Boeing 737-700, Boeing 737-800, Boeing 737-900, Boeing 747, Boeing 747 Combi, Boeing 747-400, Boeing 757, Boeing 757-200, Boeing 767, Boeing 767-300, Boeing 777, Boeing 777-200ER, Boeing 777-300ER, Canadair Regional Jet, Embraer E190 and Embraer EMB-110 Bandeirante. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest China Eastern route?

New York to Shanghai, at 11,872 km.

Which alliance is China Eastern in?

China Eastern is a member of SkyTeam.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from China Eastern’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.