Originfacts

Airline guide

China Airlines logo

China AirlinesIATA code CI

china-airlines.com(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for China Airlines. Policy figures are read from China Airlines’s own published pages and each one shows where it came from and when we checked it.

Home country
Taiwan
Alliance
SkyTeam
Busiest markets
Taipei, Kaohsiung, Shanghai
By route count · route data Jul 2026
Destinations
61 in 26 countries
Route data Jul 2026
1 of 7 sections verified· checked 5 Oct 20262 from route data5 not yet verifiedHow we check

China Airlines at a glance

China Airlines carry-on baggage allowance

Not yet verified

Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.

Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.

Check directly:China Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

China Airlines checked baggage allowance

Not yet verified

Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.

Still to check: Economy checked allowance, Business checked allowance, First checked allowance.

Check directly:China Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

What China Airlines’s cheapest fare includes

Not yet verified

Fare-tier inclusions have not been verified against the airline’s published fare conditions.

Still to check: Lowest fare, Seat selection, Changes and cancellations.

Check directly:China Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

China Airlines cabins and aircraft

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

Cabin names and seat details are not yet verified for China Airlines. What the route dataset does record is which aircraft types have appeared on its routes:

  • Airbus A319
  • Airbus A320
  • Airbus A321
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A340-300
  • Boeing 737
  • Boeing 737-800
  • Boeing 737-900
  • Boeing 747-400
  • Boeing 757
  • Boeing 777
  • Boeing 777-200ER
  • Embraer E190

Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.

A record of what has flown, not a current fleet

The route dataset accumulates equipment over time and is not a fleet register: it can name types China Airlines has retired, miss recent additions, and it covers only flights sold under CI. Seat pitch and cabin configuration are not verified for this carrier.

If your China Airlines flight is delayed or cancelled

Not yet verified

Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.

Still to check: Care, Rebooking and refunds, Compensation.

Check directly:China Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

China Airlines check-in times and airport cut-offs

Not yet verified

Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.

Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.

Check directly:China Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

How to contact China Airlines

Verified 5 Oct 2026
Customer service phone
+1 800 555 0199

Where China Airlines flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 169 China Airlines routes serving 61 destinations across 26 countries.

Destinations
61
Countries
26
Routes tracked
169
Longest route
11,153 km

Busiest markets by route count

  1. Taipei63 routes
  2. Kaohsiung11 routes
  3. Shanghai5 routes
  4. Tokyo4 routes
  5. Amsterdam3 routes

A market may include more than one airport.

Longest route in the dataset

New York JFKtoOsaka KIX

11,153 km great-circle distance between the two airports.

Common questions about flying China Airlines

What is the China Airlines customer service phone number?

According to China Airlines’s own website (china-airlines.com, checked 5 Oct 2026): +1 800 555 0199.

How many destinations does China Airlines fly to?

Originfacts tracks 61 China Airlines destinations across 26 countries, on 169 routes.

Where is China Airlines based?

China Airlines is based in Taiwan. In the Originfacts route dataset, its busiest market is Taipei, followed by Kaohsiung, Shanghai and Tokyo.

What aircraft appear on China Airlines routes?

The routes we hold name Airbus A319, Airbus A320, Airbus A321, Airbus A330-200, Airbus A330-300, Airbus A340-300, Boeing 737, Boeing 737-800, Boeing 737-900, Boeing 747-400, Boeing 757, Boeing 777, Boeing 777-200ER and Embraer E190. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest China Airlines route?

New York to Osaka, at 11,153 km.

Which alliance is China Airlines in?

China Airlines is a member of SkyTeam.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from China Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.