Airline guide
Cathay PacificIATA code CX
Baggage allowances, fare rules, check-in cut-offs and contact details for Cathay Pacific. Policy figures are read from Cathay Pacific’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Hong Kong
- Alliance
- oneworld
- Destinations
- 77 in 31 countries
- Route data Jul 2026
Cathay Pacific at a glance
Cabin bag size
- Cabin bag size
- 56 x 36 x 23 cm (22 x 14 x 9 in)
Verified 6 Oct 2026cathaypacific.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Economy
- 1 piece up to 7 kg (15 lbs) + 1 small personal item (15 x 30 x 40 cm)
- Business & First
- 2 pieces up to 10 kg (Business) or 15 kg (First) total
Verified 6 Oct 2026cathaypacific.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
- Economy
- 2 pieces up to 23 kg (50 lbs) each on Light/Essential/Flex fares
Verified 6 Oct 2026cathaypacific.com (opens in a new tab)Full rules: Checked bagOnline check-in
- Online check-in opens
- 48 hours to 90 minutes before scheduled departure via cathaypacific.com or Cathay app
Verified 6 Oct 2026cathaypacific.com (opens in a new tab)Full rules: Online check-inAirport check-in closes
- Domestic
- 40 minutes before departure
- International
- 60 minutes before departure
Verified 6 Oct 2026cathaypacific.com (opens in a new tab)Full rules: Airport check-in closesCustomer service
- Customer service phone
- +852 2747 3333
Verified 6 Oct 2026cathaypacific.com (opens in a new tab)Full rules: Customer service
Cathay Pacific carry-on baggage allowance
| Cabin | Carry-on weight |
|---|---|
| Economy | 1 piece up to 7 kg (15 lbs) + 1 small personal item (15 x 30 x 40 cm) |
| Business & First | 2 pieces up to 10 kg (Business) or 15 kg (First) total |
- Cabin bag size
- 56 x 36 x 23 cm (22 x 14 x 9 in)
Cathay Pacific checked baggage allowance
| Cabin | Checked allowance |
|---|---|
| Economy | 2 pieces up to 23 kg (50 lbs) each on Light/Essential/Flex fares |
| Business | 2 pieces up to 32 kg (70 lbs) each |
| First | 3 pieces up to 32 kg (70 lbs) each |
What Cathay Pacific’s cheapest fare includes
- Lowest fare
- Light Fare (includes 2 checked bags up to 23 kg each and 7 kg carry-on; seat selection for a fee; non-refundable)
- Seat selection
- Paid advance seat selection for Light fares; complimentary for Essential, Flex, Premium Economy, Business, First, and Cathay Silver/Gold/Diamond members
- Changes and cancellations
- Changes permitted for a fee; non-refundable on Light fares; Essential/Flex allow changes with lower fees
Cathay Pacific cabins and aircraft
Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.
- Seat options
- First Class (1-1-1 36" wide suites), Aria Suite / Business Class (1-2-1 reverse herringbone lie-flat suites with doors on 777-300ER/A350), Premium Economy (2-4-2 38" pitch), and Economy (3-3-3 / 3-4-3 32" pitch)
- Reserved or random
- Complimentary seat selection for Essential/Flex/Premium cabins; fee for Light fares until online check-in opens 48h prior
- Family seating
- Cathay Pacific automatically seats children under 12 next to an accompanying adult free of charge
If your Cathay Pacific flight is delayed or cancelled
Source: cathaypacific.com/cx/en_HK/legal-and-privacy/customer-service-commitments (opens in a new tab)
These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.
- Care
- Meal vouchers and refreshment assistance for delays over 3 hours; hotel accommodation and ground transport for overnight disruptions.
- Rebooking and refunds
- Rebooking on next available flight or full refund to original payment method if flight is cancelled or delayed 3+ hours.
- Compensation
- Statutory compensation under applicable aviation passenger rights regulations (e.g. EU261 for flights departing EU).
Cathay Pacific check-in times and airport cut-offs
- Online check-in opens
- 48 hours to 90 minutes before scheduled departure via cathaypacific.com or Cathay app
- Domestic check-in closes
- 40 minutes before departure
- International check-in closes
- 60 minutes before departure
- Boarding closes
- 15 to 20 minutes before departure
How to contact Cathay Pacific
- Customer service phone
- +852 2747 3333
- US phone
- +1 800-233-2742
Where Cathay Pacific flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 194 Cathay Pacific routes serving 77 destinations across 31 countries.
- Destinations
- 77
- Countries
- 31
- Routes tracked
- 194
- Longest route
- 12,969 km
Busiest markets by route count
A market may include more than one airport.
Longest route in the dataset
12,969 km great-circle distance between the two airports.
Common questions about flying Cathay Pacific
What size cabin bag can I take on Cathay Pacific?
According to Cathay Pacific’s own website (cathaypacific.com, checked 6 Oct 2026): 56 x 36 x 23 cm (22 x 14 x 9 in).
How heavy can my Cathay Pacific carry-on bag be?
According to Cathay Pacific’s own website (cathaypacific.com, checked 6 Oct 2026): 1 piece up to 7 kg (15 lbs) + 1 small personal item (15 x 30 x 40 cm).
What is the Cathay Pacific Economy checked baggage allowance?
According to Cathay Pacific’s own website (cathaypacific.com, checked 6 Oct 2026): 2 pieces up to 23 kg (50 lbs) each on Light/Essential/Flex fares.
When can I check in online with Cathay Pacific?
According to Cathay Pacific’s own website (cathaypacific.com, checked 6 Oct 2026): 48 hours to 90 minutes before scheduled departure via cathaypacific.com or Cathay app.
When does Cathay Pacific check-in close for domestic flights?
According to Cathay Pacific’s own website (cathaypacific.com, checked 6 Oct 2026): 40 minutes before departure.
When does Cathay Pacific check-in close for international flights?
According to Cathay Pacific’s own website (cathaypacific.com, checked 6 Oct 2026): 60 minutes before departure.
What is the Cathay Pacific customer service phone number?
According to Cathay Pacific’s own website (cathaypacific.com, checked 6 Oct 2026): +852 2747 3333.
How many destinations does Cathay Pacific fly to?
Originfacts tracks 77 Cathay Pacific destinations across 31 countries, on 194 routes.
Where is Cathay Pacific based?
Cathay Pacific is based in Hong Kong. In the Originfacts route dataset, its busiest market is Hong Kong, followed by Taipei, Bangkok and Tokyo.
What aircraft appear on Cathay Pacific routes?
The routes we hold name Airbus A320, Airbus A321, Airbus A330, Airbus A330-300, Airbus A340-300, Boeing 737, Boeing 747-400, Boeing 767, Boeing 777, Boeing 777-200ER, Boeing 777-300 and Boeing 777-300ER. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Cathay Pacific route?
Hong Kong to New York, at 12,969 km.
Which alliance is Cathay Pacific in?
Cathay Pacific is a member of oneworld.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Cathay Pacific’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 6 Oct 2026
- Checked bagsVerified 6 Oct 2026
- Cheapest fareVerified 6 Oct 2026
- Cabins & aircraftVerified 6 Oct 2026
- Delays & cancellationsVerified 6 Oct 2026
- Check-inVerified 6 Oct 2026
- ContactVerified 6 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data