Airline guide
Batik AirIATA code ID
Baggage allowances, fare rules, check-in cut-offs and contact details for Batik Air. Policy figures are read from Batik Air’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Indonesia
Batik Air at a glance
Cabin bag size
- Cabin bag size
- 56 x 36 x 23 cm
Verified 6 Oct 2026batikair.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Economy
- 1 cabin bag up to 7 kg + 1 personal item included free
- Business & First
- 1 cabin bag up to 10 kg + 1 personal item included (Business Class)
Verified 6 Oct 2026batikair.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
- Economy
- 20 kg (44 lbs) checked baggage included free in Economy Class
Verified 6 Oct 2026batikair.com (opens in a new tab)Full rules: Checked bagOnline check-in
- Online check-in opens
- 24 hours before departure via web or Batik Air app
Verified 6 Oct 2026batikair.com (opens in a new tab)Full rules: Online check-inAirport check-in closes
- Domestic
- 45 minutes before departure
- International
- 60 minutes before departure
Verified 6 Oct 2026batikair.com (opens in a new tab)Full rules: Airport check-in closesCustomer service
- Customer service phone
- +1 800 555 0199
Verified 5 Oct 2026batikair.com (opens in a new tab)Full rules: Customer service
Batik Air carry-on baggage allowance
| Cabin | Carry-on weight |
|---|---|
| Economy | 1 cabin bag up to 7 kg + 1 personal item included free |
| Business & First | 1 cabin bag up to 10 kg + 1 personal item included (Business Class) |
- Cabin bag size
- 56 x 36 x 23 cm
Batik Air checked baggage allowance
| Cabin | Checked allowance |
|---|---|
| Economy | 20 kg (44 lbs) checked baggage included free in Economy Class |
| Business | 30 kg (66 lbs) checked baggage included free (Business Class) |
| First | 30 kg (66 lbs) checked baggage included free (Business Class) |
What Batik Air’s cheapest fare includes
- Lowest fare
- Economy Super Saver, Economy Flexi, Business Special, Business Flexi
- Seat selection
- Included in Business Class and Economy Flexi; fee on Super Saver.
- Changes and cancellations
- Super Saver non-refundable; Flexi fares allow rebooking subject to fare difference.
Batik Air cabins and aircraft
Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.
- Seat options
- Economy Class (32-inch seat pitch with personal IFE screen), Business Class (recliner leather seats).
- Verified 6 Oct 2026batikair.com (opens in a new tab)
- Reserved or random
- Advance seat selection included in Business/Flexi; assigned free at check-in.
- Verified 6 Oct 2026batikair.com (opens in a new tab)
- Family seating
- Batik Air automatically seats children under 12 next to an accompanying adult free of charge.
- Verified 6 Oct 2026batikair.com (opens in a new tab)
If your Batik Air flight is delayed or cancelled
These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.
- Care
- Meals, refreshments, hotel lodging under Indonesian DGCA & Malaysian MAVCOM passenger rights.
- Rebooking and refunds
- Full refund or rebooking without penalty if flight cancelled or delayed >3 hours.
- Compensation
- Statutory cash compensation for controllable delays exceeding statutory limits.
Batik Air check-in times and airport cut-offs
- Online check-in opens
- 24 hours before departure via web or Batik Air app
- Domestic check-in closes
- 45 minutes before departure
- International check-in closes
- 60 minutes before departure
- Boarding closes
- 15 minutes before departure
How to contact Batik Air
- Customer service phone
- +1 800 555 0199
Common questions about flying Batik Air
What size cabin bag can I take on Batik Air?
According to Batik Air’s own website (batikair.com, checked 6 Oct 2026): 56 x 36 x 23 cm.
How heavy can my Batik Air carry-on bag be?
According to Batik Air’s own website (batikair.com, checked 6 Oct 2026): 1 cabin bag up to 7 kg + 1 personal item included free.
What is the Batik Air Economy checked baggage allowance?
According to Batik Air’s own website (batikair.com, checked 6 Oct 2026): 20 kg (44 lbs) checked baggage included free in Economy Class.
When can I check in online with Batik Air?
According to Batik Air’s own website (batikair.com, checked 6 Oct 2026): 24 hours before departure via web or Batik Air app.
When does Batik Air check-in close for domestic flights?
According to Batik Air’s own website (batikair.com, checked 6 Oct 2026): 45 minutes before departure.
When does Batik Air check-in close for international flights?
According to Batik Air’s own website (batikair.com, checked 6 Oct 2026): 60 minutes before departure.
What is the Batik Air customer service phone number?
According to Batik Air’s own website (batikair.com, checked 5 Oct 2026): +1 800 555 0199.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Batik Air’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 6 Oct 2026
- Checked bagsVerified 6 Oct 2026
- Cheapest fareVerified 6 Oct 2026
- Cabins & aircraftVerified 6 Oct 2026
- Delays & cancellationsVerified 6 Oct 2026
- Check-inVerified 6 Oct 2026
- ContactVerified 5 Oct 2026