Originfacts

Airline guide

Bangkok Airways logo

Bangkok AirwaysIATA code PG

bangkokair.com(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for Bangkok Airways. Policy figures are read from Bangkok Airways’s own published pages and each one shows where it came from and when we checked it.

Home country
Thailand
Busiest markets
Bangkok, Koh Samui, Phuket
By route count · route data Jul 2026
Destinations
22 in 13 countries
Route data Jul 2026
1 of 7 sections verified· checked 5 Oct 20262 from route data5 not yet verifiedHow we check

Bangkok Airways at a glance

Bangkok Airways carry-on baggage allowance

Not yet verified

Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.

Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.

Check directly:Bangkok Airways website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Bangkok Airways checked baggage allowance

Not yet verified

Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.

Still to check: Economy checked allowance, Business checked allowance, First checked allowance.

Check directly:Bangkok Airways website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

What Bangkok Airways’s cheapest fare includes

Not yet verified

Fare-tier inclusions have not been verified against the airline’s published fare conditions.

Still to check: Lowest fare, Seat selection, Changes and cancellations.

Check directly:Bangkok Airways website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Bangkok Airways cabins and aircraft

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

Cabin names and seat details are not yet verified for Bangkok Airways. What the route dataset does record is which aircraft types have appeared on its routes:

  • Aerospatiale/Alenia ATR 72
  • Airbus A319
  • Airbus A320
  • Boeing 737-800
  • Boeing 777-300ER

Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.

A record of what has flown, not a current fleet

The route dataset accumulates equipment over time and is not a fleet register: it can name types Bangkok Airways has retired, miss recent additions, and it covers only flights sold under PG. Seat pitch and cabin configuration are not verified for this carrier.

If your Bangkok Airways flight is delayed or cancelled

Not yet verified

Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.

Still to check: Care, Rebooking and refunds, Compensation.

Check directly:Bangkok Airways website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Bangkok Airways check-in times and airport cut-offs

Not yet verified

Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.

Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.

Check directly:Bangkok Airways website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

How to contact Bangkok Airways

Verified 5 Oct 2026

Source: bangkokair.com/contact (opens in a new tab)

Customer service phone
+1 800 555 0199

Where Bangkok Airways flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 57 Bangkok Airways routes serving 22 destinations across 13 countries.

Destinations
22
Countries
13
Routes tracked
57
Longest route
4,967 km

Busiest markets by route count

  1. Bangkok16 routes
  2. Koh Samui8 routes
  3. Phuket5 routes
  4. Singapore4 routes
  5. Chiang Mai3 routes

A market may include more than one airport.

Longest route in the dataset

Abu Dhabi AUHtoBangkok BKK

4,967 km great-circle distance between the two airports.

Destinations in the route data

Common questions about flying Bangkok Airways

What is the Bangkok Airways customer service phone number?

According to Bangkok Airways’s own website (bangkokair.com, checked 5 Oct 2026): +1 800 555 0199.

How many destinations does Bangkok Airways fly to?

Originfacts tracks 22 Bangkok Airways destinations across 13 countries, on 57 routes.

Where is Bangkok Airways based?

Bangkok Airways is based in Thailand. In the Originfacts route dataset, its busiest market is Bangkok, followed by Koh Samui, Phuket and Singapore.

What aircraft appear on Bangkok Airways routes?

The routes we hold name Aerospatiale/Alenia ATR 72, Airbus A319, Airbus A320, Boeing 737-800 and Boeing 777-300ER. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest Bangkok Airways route?

Abu Dhabi to Bangkok, at 4,967 km.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from Bangkok Airways’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.