Originfacts

Airline guide

Azerbaijan Airlines logo

Azerbaijan AirlinesIATA code J2

azal.az(official website, opens in a new tab)

Baggage allowances, fare rules, check-in cut-offs and contact details for Azerbaijan Airlines. Policy figures are read from Azerbaijan Airlines’s own published pages and each one shows where it came from and when we checked it.

Home country
Azerbaijan
Busiest markets
Baku, Moscow, Saint Petersburg
By route count · route data Jul 2026
Destinations
36 in 18 countries
Route data Jul 2026
1 of 7 sections verified· checked 5 Oct 20262 from route data5 not yet verifiedHow we check

Azerbaijan Airlines at a glance

Azerbaijan Airlines carry-on baggage allowance

Not yet verified

Cabin-bag size and weight limits have not been verified against the airline’s current published allowance.

Still to check: Cabin bag size, Economy carry-on weight, Business & First carry-on weight.

Check directly:Azerbaijan Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Azerbaijan Airlines checked baggage allowance

Not yet verified

Checked allowances differ by route band and cabin, and none have been verified against this airline’s published conditions of carriage yet.

Still to check: Economy checked allowance, Business checked allowance, First checked allowance.

Check directly:Azerbaijan Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

What Azerbaijan Airlines’s cheapest fare includes

Not yet verified

Fare-tier inclusions have not been verified against the airline’s published fare conditions.

Still to check: Lowest fare, Seat selection, Changes and cancellations.

Check directly:Azerbaijan Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Azerbaijan Airlines cabins and aircraft

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

Cabin names and seat details are not yet verified for Azerbaijan Airlines. What the route dataset does record is which aircraft types have appeared on its routes:

  • Aerospatiale/Alenia ATR 42-500
  • Aerospatiale/Alenia ATR 72
  • Airbus A319
  • Airbus A320
  • Airbus A321
  • Airbus A330-300
  • Boeing 737
  • Boeing 757
  • Boeing 767

Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.

A record of what has flown, not a current fleet

The route dataset accumulates equipment over time and is not a fleet register: it can name types Azerbaijan Airlines has retired, miss recent additions, and it covers only flights sold under J2. Seat pitch and cabin configuration are not verified for this carrier.

If your Azerbaijan Airlines flight is delayed or cancelled

Not yet verified

Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.

Still to check: Care, Rebooking and refunds, Compensation.

Check directly:Azerbaijan Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

Azerbaijan Airlines check-in times and airport cut-offs

Not yet verified

Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.

Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.

Check directly:Azerbaijan Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)

How to contact Azerbaijan Airlines

Verified 5 Oct 2026

Source: azal.az/contact (opens in a new tab)

Customer service phone
+44 20 7946 0991

Where Azerbaijan Airlines flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 86 Azerbaijan Airlines routes serving 36 destinations across 18 countries.

Destinations
36
Countries
18
Routes tracked
86
Longest route
4,123 km

Busiest markets by route count

  1. Baku38 routes
  2. Moscow3 routes
  3. Saint Petersburg3 routes
  4. Lankaran3 routes
  5. Khanty-Mansiysk2 routes

A market may include more than one airport.

Longest route in the dataset

Aberdeen ABZtoBaku GYD

4,123 km great-circle distance between the two airports.

Destinations in the route data

  • Baku
  • Lankaran
  • Moscow
  • Saint Petersburg
  • Ganja
  • Istanbul
  • Khanty-Mansiysk
  • London
  • Prague
  • Tbilisi
  • Zaqatala
  • Aberdeen
  • Aktau
  • Ankara
  • Astrakhan
  • Doha
  • Dubai
  • Frankfurt
  • Kyiv
  • Milan
  • Mineralnye Vody
  • Minsk
  • Nakhichevan
  • Nizhnevartovsk
  • and 12 more

Common questions about flying Azerbaijan Airlines

What is the Azerbaijan Airlines customer service phone number?

According to Azerbaijan Airlines’s own website (azal.az, checked 5 Oct 2026): +44 20 7946 0991.

How many destinations does Azerbaijan Airlines fly to?

Originfacts tracks 36 Azerbaijan Airlines destinations across 18 countries, on 86 routes.

Where is Azerbaijan Airlines based?

Azerbaijan Airlines is based in Azerbaijan. In the Originfacts route dataset, its busiest market is Baku, followed by Moscow, Saint Petersburg and Lankaran.

What aircraft appear on Azerbaijan Airlines routes?

The routes we hold name Aerospatiale/Alenia ATR 42-500, Aerospatiale/Alenia ATR 72, Airbus A319, Airbus A320, Airbus A321, Airbus A330-300, Boeing 737, Boeing 757 and Boeing 767. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest Azerbaijan Airlines route?

Aberdeen to Baku, at 4,123 km.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from Azerbaijan Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.