Airline guide
Asiana AirlinesIATA code OZ
Baggage allowances, fare rules, check-in cut-offs and contact details for Asiana Airlines. Policy figures are read from Asiana Airlines’s own published pages and each one shows where it came from and when we checked it.
- Home country
- South Korea
- Destinations
- 88 in 29 countries
- Route data Jul 2026
Asiana Airlines at a glance
Cabin bag size
- Cabin bag size
- 55 x 40 x 20 cm
Verified 6 Oct 2026flyasiana.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Business & First
- 2 pieces up to 10 kg each + 1 personal item (Business Smartium / Business Suite)
- Verified 6 Oct 2026flyasiana.com (opens in a new tab)
- Business
- 2 carry-on bags up to 10 kg each, plus 1 personal item
- Verified 5 Oct 2026flyasiana.com (opens in a new tab)
Checked bag
- Economy
- 1 piece up to 23 kg (50 lbs) (2 pieces on Americas routes)
Verified 6 Oct 2026flyasiana.com (opens in a new tab)Full rules: Checked bagOnline check-in
- Online check-in opens
- 48 hours before departure (24 hours for US/Canada flights)
Verified 6 Oct 2026flyasiana.com (opens in a new tab)Full rules: Online check-inAirport check-in closes
- Domestic
- 20 minutes before departure
- International
- 60 minutes before departure
Verified 6 Oct 2026flyasiana.com (opens in a new tab)Full rules: Airport check-in closesCustomer service
- Customer service phone
- 1588-8000 within Korea, or +82 2 2669 8000
Verified 5 Oct 2026flyasiana.com (opens in a new tab)Full rules: Customer service
Asiana Airlines carry-on baggage allowance
| Cabin | Carry-on weight |
|---|---|
| Economy | 1 piece up to 10 kg + 1 personal item Verified 6 Oct 2026flyasiana.com (opens in a new tab) |
| Business | 2 carry-on bags up to 10 kg each, plus 1 personal item Verified 5 Oct 2026flyasiana.com (opens in a new tab) |
| Business & First | 2 pieces up to 10 kg each + 1 personal item (Business Smartium / Business Suite) Verified 6 Oct 2026flyasiana.com (opens in a new tab) |
- Personal item
- Up to 40 x 30 x 20 cm, stowed under the seat in front: a handbag, briefcase or laptop bag
- Verified 5 Oct 2026flyasiana.com (opens in a new tab)
Asiana Airlines checked baggage allowance
| Cabin | Checked allowance |
|---|---|
| Economy | 1 piece up to 23 kg (50 lbs) (2 pieces on Americas routes) Verified 6 Oct 2026flyasiana.com (opens in a new tab) |
| Business | 2 pieces up to 32 kg (70 lbs) each (Business Smartium) Verified 6 Oct 2026flyasiana.com (opens in a new tab) |
| First | 3 pieces up to 32 kg (70 lbs) each (Business Suite) Verified 6 Oct 2026flyasiana.com (opens in a new tab) |
- Size and weight limits
- Each bag up to 158 cm (62 in) total, wheels and handles included, in every class
- Verified 5 Oct 2026flyasiana.com (opens in a new tab)
What Asiana Airlines’s cheapest fare includes
- Lowest fare
- Standard official policy applies
- Seat selection
- Standard official policy applies
- Changes and cancellations
- Standard official policy applies
Asiana Airlines cabins and aircraft
Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.
- Seat options
- Standard Economy, Duo Seats, Business Smartium lie-flat suites, Business Suite.
- Verified 6 Oct 2026flyasiana.com (opens in a new tab)
- Reserved or random
- Free advance seat selection for standard Economy; unreserved assigned free at check-in.
- Verified 6 Oct 2026flyasiana.com (opens in a new tab)
- Family seating
- Asiana automatically seats children under 12 with an accompanying adult during seat allocation.
- Verified 6 Oct 2026flyasiana.com (opens in a new tab)
If your Asiana Airlines flight is delayed or cancelled
- Refund after a cancellation
- Tickets unused because of a cancellation for weather or airline reasons are not refunded automatically; refund fees are waived, though online or mobile refunds may carry a processing fee
- Verified 5 Oct 2026flyasiana.com (opens in a new tab)
- U.S. refund timing
- On flights to and from the U.S., cancellations and delays of 6 hours or more qualify for a refund within 7 business days (cards) or 20 days (other payment), or a credit valid 5 years
- Verified 5 Oct 2026flyasiana.com (opens in a new tab)
- Care during delays
- Standard official policy applies
- Verified 5 Oct 2026flyasiana.com (opens in a new tab)
- Care
- Meals, beverages, telephone access, and hotel accommodation for overnight delays under Korean MOLIT rules.
- Verified 6 Oct 2026flyasiana.com (opens in a new tab)
- Rebooking and refunds
- Choice of full refund or rebooking to final destination free of charge for cancellations or delays >3 hours.
- Verified 6 Oct 2026flyasiana.com (opens in a new tab)
- Compensation
- Statutory compensation provided according to Korean MOLIT guidelines or EU 261 for EU departures.
- Verified 6 Oct 2026flyasiana.com (opens in a new tab)
Asiana Airlines check-in times and airport cut-offs
- Online check-in
- International: 48 hours to 1 hour before departure (U.S. routes, including Saipan, from 24 hours); domestic Korea: 24 hours to 30 minutes before
- Verified 5 Oct 2026flyasiana.com (opens in a new tab)
- International check-in closes
- 60 minutes before departure
- Verified 6 Oct 2026flyasiana.com (opens in a new tab)
- Domestic check-in closes
- 20 minutes before departure
- Verified 6 Oct 2026flyasiana.com (opens in a new tab)
- Online check-in opens
- 48 hours before departure (24 hours for US/Canada flights)
- Verified 6 Oct 2026flyasiana.com (opens in a new tab)
How to contact Asiana Airlines
- Korean Air integration
- Asiana joins Korean Air on 17 December 2026: flights from that date use Korean Air flight numbers, and flyasiana.com redirects to Korean Air after 16 December 2026
- Verified 5 Oct 2026flyasiana.com (opens in a new tab)
- Customer service phone
- 1588-8000 within Korea, or +82 2 2669 8000
- Verified 5 Oct 2026flyasiana.com (opens in a new tab)
- Conditions of carriage
- flyasiana.com/C/US/EN/contents/terms-of-transportation-and-notification (opens in a new tab)
- Verified 5 Oct 2026flyasiana.com (opens in a new tab)
Where Asiana Airlines flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 282 Asiana Airlines routes serving 88 destinations across 29 countries.
- Destinations
- 88
- Countries
- 29
- Routes tracked
- 282
- Longest route
- 11,091 km
Busiest markets by route count
A market may include more than one airport.
Longest route in the dataset
11,091 km great-circle distance between the two airports.
Common questions about flying Asiana Airlines
What size cabin bag can I take on Asiana Airlines?
According to Asiana Airlines’s own website (flyasiana.com, checked 6 Oct 2026): 55 x 40 x 20 cm.
How heavy can my Asiana Airlines carry-on bag be?
According to Asiana Airlines’s own website (flyasiana.com, checked 6 Oct 2026): 1 piece up to 10 kg + 1 personal item.
What is the Asiana Airlines Economy checked baggage allowance?
According to Asiana Airlines’s own website (flyasiana.com, checked 6 Oct 2026): 1 piece up to 23 kg (50 lbs) (2 pieces on Americas routes).
When can I check in online with Asiana Airlines?
According to Asiana Airlines’s own website (flyasiana.com, checked 6 Oct 2026): 48 hours before departure (24 hours for US/Canada flights).
When does Asiana Airlines check-in close for domestic flights?
According to Asiana Airlines’s own website (flyasiana.com, checked 6 Oct 2026): 20 minutes before departure.
When does Asiana Airlines check-in close for international flights?
According to Asiana Airlines’s own website (flyasiana.com, checked 6 Oct 2026): 60 minutes before departure.
What is the Asiana Airlines customer service phone number?
According to Asiana Airlines’s own website (flyasiana.com, checked 5 Oct 2026): 1588-8000 within Korea, or +82 2 2669 8000.
How many destinations does Asiana Airlines fly to?
Originfacts tracks 88 Asiana Airlines destinations across 29 countries, on 282 routes.
Where is Asiana Airlines based?
Asiana Airlines is based in South Korea. In the Originfacts route dataset, its busiest market is Seoul, followed by Busan, Jeju and Beijing.
What aircraft appear on Asiana Airlines routes?
The routes we hold name Airbus A319, Airbus A320, Airbus A321, Airbus A330, Airbus A330-200, Airbus A330-300, Airbus A340-300, Boeing 737-400, Boeing 737-500, Boeing 737-800, Boeing 747-400, Boeing 747-400 Combi, Boeing 757, Boeing 767, Boeing 767-300, Boeing 777, Boeing 777-200ER, Boeing 777-200LR, Boeing 777-300 and Boeing 777-300ER. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Asiana Airlines route?
Seoul to New York, at 11,091 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Asiana Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 5 Oct 2026 – 6 Oct 2026
- Checked bagsVerified 5 Oct 2026 – 6 Oct 2026
- Cheapest fareVerified 5 Oct 2026
- Cabins & aircraftVerified 6 Oct 2026
- Delays & cancellationsVerified 5 Oct 2026 – 6 Oct 2026
- Check-inVerified 5 Oct 2026 – 6 Oct 2026
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data