Airline guide

Alliance AirlinesIATA code QQ
Baggage allowances, fare rules, check-in cut-offs and contact details for Alliance Airlines. Policy figures are read from Alliance Airlines’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Australia
Alliance Airlines at a glance
Cabin bag size
- Cabin bag size
- One piece of cabin baggage up to 23 cm width x 34 cm height x 48 cm length (Fokker 70/100, Embraer 190).
Verified 4 Sep 2026allianceairlines.com.au (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Cabin bag weight
- The cabin bag must not exceed 7kg.
Verified 4 Sep 2026allianceairlines.com.au (opens in a new tab)Full rules: Cabin bag weightChecked bag
Covered in full in the section below. Read it (Checked bag)
Online check-in
Covered in full in the section below. Read it (Online check-in)
Airport check-in closes
- Domestic
- Domestic travel: check in at least 30 minutes before scheduled departure unless your itinerary says otherwise, with photo identification.
Customer service
- Customer service phone
- +61 7 3212 1212
Verified 5 Oct 2026allianceairlines.com.au (opens in a new tab)Full rules: Customer service
Alliance Airlines carry-on baggage allowance
Some routes have weight restrictions, and Alliance staff may direct cabin bags to be stowed in the hold.
- Cabin bag size
- One piece of cabin baggage up to 23 cm width x 34 cm height x 48 cm length (Fokker 70/100, Embraer 190).
- Cabin bag weight
- The cabin bag must not exceed 7kg.
Alliance Airlines checked baggage allowance
On charter and fly-in, fly-out flights the allowance is set with the client, so ask your organiser.
- Allowance
- Scheduled (RPT) domestic and international services, Economy Class on the Fokker 100, Fokker 70 and Embraer 190: 20kg free for each passenger occupying a paid seat.
- Size and weight limits
- Each bag must not exceed 158cm in total linear dimensions (width plus height plus length); some ports impose reduced weight limits, and bags over the size or weight limit are not accepted at check-in.
- Excess fees
- $35 per additional piece, up to 20kg, per one-way flight, subject to space; excess bags may not travel on the same service as you.
What Alliance Airlines’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:Alliance Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
Alliance Airlines cabins and aircraft
Cabin names, seat options and onboard details have not been verified against the airline’s published pages yet.
Still to check: Seat options, Reserved or random, Family seating.
Check directly:Alliance Airlines website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
If your Alliance Airlines flight is delayed or cancelled
These are Alliance's own conditions of carriage; rights under the Australian Consumer Law also apply.
- Rebooking and refunds
- If Alliance cancels or delays a flight due to circumstances beyond its control, it will either carry you on another of its scheduled services with space available or refund the applicable sector fare. Other costs from the delay or cancellation are not paid unless the conditions, a Convention or applicable law provide for them.
Alliance Airlines check-in times and airport cut-offs
- Domestic check-in closes
- Domestic travel: check in at least 30 minutes before scheduled departure unless your itinerary says otherwise, with photo identification.
How to contact Alliance Airlines
- Conditions of carriage
- allianceairlines.com.au/terms-conditions (opens in a new tab)
- Verified 4 Sep 2026allianceairlines.com.au (opens in a new tab)
- Customer service phone
- +61 7 3212 1212
- Verified 5 Oct 2026allianceairlines.com.au (opens in a new tab)
Common questions about flying Alliance Airlines
What size cabin bag can I take on Alliance Airlines?
According to Alliance Airlines’s own website (allianceairlines.com.au, checked 4 Sep 2026): One piece of cabin baggage up to 23 cm width x 34 cm height x 48 cm length (Fokker 70/100, Embraer 190).
How heavy can my Alliance Airlines carry-on bag be?
According to Alliance Airlines’s own website (allianceairlines.com.au, checked 4 Sep 2026): The cabin bag must not exceed 7kg.
When does Alliance Airlines check-in close for domestic flights?
According to Alliance Airlines’s own website (allianceairlines.com.au, checked 4 Sep 2026): Domestic travel: check in at least 30 minutes before scheduled departure unless your itinerary says otherwise, with photo identification.
What is the Alliance Airlines customer service phone number?
According to Alliance Airlines’s own website (allianceairlines.com.au, checked 5 Oct 2026): +61 7 3212 1212.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Alliance Airlines’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 4 Sep 2026
- Checked bagsVerified 4 Sep 2026
- Cheapest fareNot yet verified—
- Cabins & aircraftNot yet verified—
- Delays & cancellationsVerified 4 Sep 2026
- Check-inVerified 4 Sep 2026
- ContactVerified 4 Sep 2026 – 5 Oct 2026