Airline guide
All Nippon AirwaysIATA code NH
Baggage allowances, fare rules, check-in cut-offs and contact details for All Nippon Airways. Policy figures are read from All Nippon Airways’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Japan
- Destinations
- 102 in 28 countries
- Route data Jul 2026
All Nippon Airways at a glance
Cabin bag size
- Cabin bag size
- Up to 55 x 40 x 25 cm and 115 cm in total, wheels and handles included; on aircraft with fewer than 100 seats, 45 x 35 x 20 cm and 100 cm
Verified 5 Oct 2026ana.co.jp (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Cabin bag weight
- 10 kg total for the carry-on bag and personal item together
Verified 5 Oct 2026ana.co.jp (opens in a new tab)Full rules: Cabin bag weightChecked bag
- Economy
- 0 to 2 bags depending on the fare, up to 23 kg (50 lb) each
Verified 5 Oct 2026ana.co.jp (opens in a new tab)Full rules: Checked bagOnline check-in
- Online check-in opens
- 24 hours before departure; boarding passes until 60 minutes before international flights and 20 minutes before Japan domestic flights
Verified 5 Oct 2026ana.co.jp (opens in a new tab)Full rules: Online check-inAirport check-in closes
- International
- 60 minutes before departure for you and your bags (50 minutes at airports in Vietnam)
Verified 5 Oct 2026ana.co.jp (opens in a new tab)Full rules: Airport check-in closesCustomer service
- Customer service phone
- International reservations in Japan: 0570-029-709 (choose 2) or 03-6741-1120, 24 hours
Verified 5 Oct 2026ana.co.jp (opens in a new tab)Full rules: Customer service
All Nippon Airways carry-on baggage allowance
- Carry-on allowance
- 1 carry-on bag and 1 personal item per passenger, in every cabin
- Cabin bag size
- Up to 55 x 40 x 25 cm and 115 cm in total, wheels and handles included; on aircraft with fewer than 100 seats, 45 x 35 x 20 cm and 100 cm
- Cabin bag weight
- 10 kg total for the carry-on bag and personal item together
- Personal item
- Up to 40 x 30 x 20 cm
All Nippon Airways checked baggage allowance
| Cabin | Checked allowance |
|---|---|
| Economy | 0 to 2 bags depending on the fare, up to 23 kg (50 lb) each Verified 5 Oct 2026ana.co.jp (opens in a new tab) |
| Premium Economy | 1 to 2 bags depending on the fare, up to 23 kg (50 lb) each Verified 5 Oct 2026ana.co.jp (opens in a new tab) |
| Business | 1 to 2 bags depending on the fare, up to 32 kg (70 lb) each Verified 5 Oct 2026ana.co.jp (opens in a new tab) |
| First | Up to 3 bags, up to 32 kg (70 lb) each Verified 5 Oct 2026ana.co.jp (opens in a new tab) |
- Size and weight limits
- Each bag up to 158 cm in total, wheels and handles included
- Verified 5 Oct 2026ana.co.jp (opens in a new tab)
- Maximum weight per bag
- No bag over 45 kg (99 lb) or 292 cm is accepted; flights to or from airports including London Heathrow, Paris, Frankfurt, Munich and Sydney are limited to 32 kg per bag
- Verified 5 Oct 2026ana.co.jp (opens in a new tab)
What All Nippon Airways’s cheapest fare includes
Source: ana.co.jp/en/us/plan-book/how-to-manage-your-booking/branded-fare/north-america (opens in a new tab)
ANA has been replacing its international fare types since May 2026, at different times by route. These are the published rules for flights departing North America, Canada and Latin America.
- Lowest fare
- Basic (economy, flights departing North America, Canada and Latin America): 1 checked bag, with rules that vary by route
- Seat selection
- Seats cannot be reserved in advance, even by elite members; they can be chosen at online check-in
- Changes and cancellations
- No changes and no refunds
All Nippon Airways cabins and aircraft
Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.
- Seat options
- THE Suite First Class (1-1-1 43" 4K TV suites on B777-300ER), THE Room Business Class (1-2-1 wide lie-flat suites with doors), Premium Economy (2-4-2 38" pitch), and Economy Class (3-3-3 32-34" pitch)
- Reserved or random
- Complimentary advance seat selection for First, Business, Premium Economy, and Economy Standard/Flex; fee or check-in assignment for Economy Basic
- Family seating
- ANA automatically seats children under 12 next to an accompanying adult free of charge
If your All Nippon Airways flight is delayed or cancelled
- Rebooking and refunds
- If ANA cancels a flight, fails to operate it reasonably to schedule or causes a missed connection, you choose rerouting on an ANA flight, another airline or other transport with no fare difference, or a refund
- Verified 5 Oct 2026ana.co.jp (opens in a new tab)
- Overnight care
- When a delay or cancellation caused by ANA stops you reaching your destination on the scheduled day, ANA reimburses accommodation or ground transport up to JPY 15,000 with a receipt, claimed within 30 days; for weather and other events outside its control, the passenger pays
- Verified 5 Oct 2026ana.co.jp (opens in a new tab)
All Nippon Airways check-in times and airport cut-offs
- Online check-in opens
- 24 hours before departure; boarding passes until 60 minutes before international flights and 20 minutes before Japan domestic flights
- Verified 5 Oct 2026ana.co.jp (opens in a new tab)
- International check-in closes
- 60 minutes before departure for you and your bags (50 minutes at airports in Vietnam)
- Verified 5 Oct 2026ana.co.jp (opens in a new tab)
- Boarding closes
- Be at the gate 30 minutes before departure; you may not be able to board later than 10 minutes before
- Verified 5 Oct 2026ana.co.jp (opens in a new tab)
How to contact All Nippon Airways
- Customer service phone
- International reservations in Japan: 0570-029-709 (choose 2) or 03-6741-1120, 24 hours
- Verified 5 Oct 2026ana.co.jp (opens in a new tab)
- US phone
- 1-800-235-9262 (toll-free); +1 310 782 3011 from outside the U.S.
- Verified 5 Oct 2026ana.co.jp (opens in a new tab)
- Conditions of carriage
- ana.co.jp/en/us/siteinfo/conditions-of-carriage-passenger-baggage (opens in a new tab)
- Verified 5 Oct 2026ana.co.jp (opens in a new tab)
- Japan domestic phone
- 0570-029-709 (Domestic) / +81 3-6741-8800 (International)
- Verified 6 Oct 2026ana.co.jp (opens in a new tab)
Where All Nippon Airways flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 605 All Nippon Airways routes serving 102 destinations across 28 countries.
- Destinations
- 102
- Countries
- 28
- Routes tracked
- 605
- Longest route
- 10,843 km
Busiest markets by route count
A market may include more than one airport.
Longest route in the dataset
10,843 km great-circle distance between the two airports.
Common questions about flying All Nippon Airways
What size cabin bag can I take on All Nippon Airways?
According to All Nippon Airways’s own website (ana.co.jp, checked 5 Oct 2026): Up to 55 x 40 x 25 cm and 115 cm in total, wheels and handles included; on aircraft with fewer than 100 seats, 45 x 35 x 20 cm and 100 cm.
How heavy can my All Nippon Airways carry-on bag be?
According to All Nippon Airways’s own website (ana.co.jp, checked 5 Oct 2026): 10 kg total for the carry-on bag and personal item together.
What is the All Nippon Airways Economy checked baggage allowance?
According to All Nippon Airways’s own website (ana.co.jp, checked 5 Oct 2026): 0 to 2 bags depending on the fare, up to 23 kg (50 lb) each.
When can I check in online with All Nippon Airways?
According to All Nippon Airways’s own website (ana.co.jp, checked 5 Oct 2026): 24 hours before departure; boarding passes until 60 minutes before international flights and 20 minutes before Japan domestic flights.
When does All Nippon Airways check-in close for international flights?
According to All Nippon Airways’s own website (ana.co.jp, checked 5 Oct 2026): 60 minutes before departure for you and your bags (50 minutes at airports in Vietnam).
What is the All Nippon Airways customer service phone number?
According to All Nippon Airways’s own website (ana.co.jp, checked 5 Oct 2026): International reservations in Japan: 0570-029-709 (choose 2) or 03-6741-1120, 24 hours.
How many destinations does All Nippon Airways fly to?
Originfacts tracks 102 All Nippon Airways destinations across 28 countries, on 605 routes.
Where is All Nippon Airways based?
All Nippon Airways is based in Japan. In the Originfacts route dataset, its busiest market is Tokyo, followed by Osaka, Nagoya and Sapporo.
What aircraft appear on All Nippon Airways routes?
The routes we hold name 787, 788, Airbus A319, Airbus A320, Airbus A321, Airbus A330, Airbus A330-200, Airbus A330-300, Airbus A340, Airbus A340-300, Airbus A340-600, Airbus A380-800, Boeing 737, Boeing 737-400, Boeing 737-500, Boeing 737-700, Boeing 737-800, Boeing 747, Boeing 747-400, Boeing 747-400 Combi, Boeing 767, Boeing 767-300, Boeing 777, Boeing 777-200ER, Boeing 777-200LR, Boeing 777-300, Boeing 777-300ER, Boeing/McDonnell Douglas MD-90, Canadair Regional Jet, Canadair Regional Jet 700, Dash 8 and Dash 8-200. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest All Nippon Airways route?
Washington to Tokyo, at 10,843 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from All Nippon Airways’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 5 Oct 2026
- Checked bagsVerified 5 Oct 2026
- Cheapest fareVerified 5 Oct 2026
- Cabins & aircraftVerified 6 Oct 2026
- Delays & cancellationsVerified 5 Oct 2026
- Check-inVerified 5 Oct 2026
- ContactVerified 5 Oct 2026 – 6 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data