Originfacts

Baggage allowances, fare rules, check-in cut-offs and contact details for Airnorth. Policy figures are read from Airnorth’s own published pages and each one shows where it came from and when we checked it.

Home country
Australia
Busiest markets
Darwin, Broome, Kununurra
By route count · route data Jul 2026
Destinations
16 in 2 countries
Route data Jul 2026
7 of 7 sections verified· checked 4 Sep 2026 – 6 Oct 20261 from route dataHow we check

Airnorth at a glance

Airnorth carry-on baggage allowance

Verified 4 Sep 2026

Carry-on must fit under the seat in front of you or in an overhead locker.

Weight e170
Embraer E170 jet: airfares include a complimentary 9kg carry-on allowance for each adult and child. If connecting to an E120, the E120 rules apply.
Weight e120
Embraer E120: airfares include a complimentary 4kg carry-on allowance for each adult and child.
Personal item
In addition, one small personal item such as a handbag, laptop computer, overcoat, small camera, reading material or a small amount of duty-free goods.

Airnorth checked baggage allowance

Verified 4 Sep 2026

All Airnorth flights include free checked baggage, for every class.

Allowance domestic jet
Domestic flights on Embraer E170/E190 jets: free 20kg checked allowance for each adult and child (except infants).
Allowance international
International flights, all aircraft: free 30kg checked allowance for each adult and child (except infants).
Allowance e120
Embraer E120 aircraft: free 15kg checked allowance for each adult and child (except infants).
Max piece weight
One piece of baggage must not exceed 32kg.
Child infant items
Each child travelling with an adult can also check two child items (such as a car seat or stroller) up to 10kg each; infants can check up to three infant items free, up to 20kg in total.

What Airnorth’s cheapest fare includes

Verified 6 Oct 2026
Lowest fare
Saver Fare (includes 13 kg total baggage on regional E120/E170/TLP routes; 20 kg on jet routes)
Seat selection
Free seat assignment allocated at check-in or airport counter
Changes and cancellations
Changes permitted for a fee up to 24h before departure; non-refundable

Airnorth cabins and aircraft

Verified 6 Oct 2026

Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.

Seat options
Single Economy cabin across Embraer E170 (2-2 31" pitch), Embraer E120 (1-2), and E190 fleet
Reserved or random
Seats assigned free of charge during web check-in or at the airport check-in counter
Family seating
Children under 12 are seated adjacent to an accompanying adult at check-in

If your Airnorth flight is delayed or cancelled

Verified 4 Sep 2026

Airnorth's conditions of carriage separate changes within its control from events beyond its control.

Rebooking and refunds
For a significant change within Airnorth's control, it rebooks you on the next available Airnorth flight to your destination at no extra cost or, at your option, refunds the applicable fare. For a significant change (4 hours +) beyond its control, it uses reasonable endeavours to rebook you, or refunds the fare if it cannot rebook you on services acceptable to you.
Meals accommodation
For a significant change within its control on the day of travel, Airnorth provides meal or refreshment vouchers (or reimburses reasonable costs); if you are delayed overnight at an 'away' port, it uses reasonable endeavours to help find accommodation or reimburses reasonable accommodation costs.

Airnorth check-in times and airport cut-offs

Verified 4 Sep 2026
Domestic check-in closes
Domestic flights: complete check-in at least 60 minutes and no later than 30 minutes before departure. From Melbourne Airport (Terminal 4): at least 90 minutes and no later than 30 minutes before.
International check-in closes
International flights: complete check-in at least 90 minutes and no later than 45 minutes before departure.
Online check-in
Web check-in opens 24 hours before departure. Passengers with checked bags must still go to an Airnorth counter; passengers on Qantas or other carrier travel documents cannot use web check-in.

How to contact Airnorth

Verified 4 Sep 2026
Customer service phone
Freecall 1800 627 474
Verified 4 Sep 2026airnorth.com.au (opens in a new tab)

Where Airnorth flies

Route data · Jul 2026

Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.

We track 36 Airnorth routes serving 16 destinations across 2 countries.

Destinations
16
Countries
2
Routes tracked
36
Longest route
2,211 km

Busiest markets by route count

  1. Darwin9 routes
  2. Broome4 routes
  3. Kununurra3 routes
  4. Maningrida3 routes
  5. Gove2 routes

A market may include more than one airport.

Longest route in the dataset

Kununurra KNXtoPerth PER

2,211 km great-circle distance between the two airports.

Destinations in the route data

Common questions about flying Airnorth

When can I check in online with Airnorth?

According to Airnorth’s own website (airnorth.com.au, checked 4 Sep 2026): Web check-in opens 24 hours before departure. Passengers with checked bags must still go to an Airnorth counter; passengers on Qantas or other carrier travel documents cannot use web check-in.

When does Airnorth check-in close for domestic flights?

According to Airnorth’s own website (airnorth.com.au, checked 4 Sep 2026): Domestic flights: complete check-in at least 60 minutes and no later than 30 minutes before departure. From Melbourne Airport (Terminal 4): at least 90 minutes and no later than 30 minutes before.

When does Airnorth check-in close for international flights?

According to Airnorth’s own website (airnorth.com.au, checked 4 Sep 2026): International flights: complete check-in at least 90 minutes and no later than 45 minutes before departure.

What is the Airnorth customer service phone number?

According to Airnorth’s own website (airnorth.com.au, checked 4 Sep 2026): Freecall 1800 627 474.

How many destinations does Airnorth fly to?

Originfacts tracks 16 Airnorth destinations across 2 countries, on 36 routes.

Where is Airnorth based?

Airnorth is based in Australia. In the Originfacts route dataset, its busiest market is Darwin, followed by Broome, Kununurra and Maningrida.

What aircraft appear on Airnorth routes?

The routes we hold name Embraer E170, Embraer EMB-120 Brasilia and Fairchild Metro/Merlin. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.

What is the longest Airnorth route?

Kununurra to Perth, at 2,211 km.

Sources and verification

Baggage, fare, check-in, disruption and contact figures are published only when they are read from Airnorth’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.