Airline guide
AircalinIATA code SB
Baggage allowances, fare rules, check-in cut-offs and contact details for Aircalin. Policy figures are read from Aircalin’s own published pages and each one shows where it came from and when we checked it.
- Home country
- New Caledonia
- Destinations
- 12 in 9 countries
- Route data Jul 2026
Aircalin at a glance
Cabin bag size
Covered in full in the section below. Read it (Cabin bag size)
Cabin bag weight
Covered in full in the section below. Read it (Cabin bag weight)
Checked bag
Covered in full in the section below. Read it (Checked bag)
Online check-in
Not yet verified. What’s missing (Online check-in)
Airport check-in closes
Not yet verified. What’s missing (Airport check-in closes)
Customer service
- Customer service phone
- +687 26 55 00
Verified 5 Oct 2026aircalin.com (opens in a new tab)Full rules: Customer service
Aircalin carry-on baggage allowance
Carry-on dimensions and weight are checked at check-in; anything over the limits must be checked in and fees apply. The number of pieces and weight depend on route and cabin.
- Cabin bag size
- On Aircalin-operated flights and Air France codeshares on international routes: 55 x 35 x 25 cm for a total of 115 cm (pockets, wheels and handles included). Between Noumea and Île des Pins, Lifou, Maré and Ouvea: 45 x 35 x 20 cm.
- Verified 4 Sep 2026us.aircalin.com (opens in a new tab)
- Infant
- Infants under 2 on Aircalin-operated flights: one piece of cabin baggage of 7 kg and a stroller accepted in the cabin.
- Verified 4 Sep 2026us.aircalin.com (opens in a new tab)
- Cabin bag weight
- Economy on Aircalin-operated flights and Air France codeshares: 1 baggage + 1 accessory, 7kg maximum between Noumea and Auckland, Sydney, Brisbane, Nandi, Wallis and Port-Vila; 12kg maximum between Noumea and Bangkok, Singapore and Papeete, between Bangkok and Paris, and between Noumea and mainland France; 5kg maximum between Noumea and Île des Pins, Lifou, Maré and Ouvea. Business Hibiscus: 12kg maximum between Noumea and Sydney, 18kg maximum (2 baggages + 1 accessory) on the other listed routes. Other routes and partners: see your electronic ticket.
- Verified 5 Oct 2026us.aircalin.com (opens in a new tab)
- Personal item
- 1 accessory per person (a laptop computer, one handbag or a duty-free bag), included in the maximum total weight.
- Verified 5 Oct 2026us.aircalin.com (opens in a new tab)
Aircalin checked baggage allowance
Your allowance is shown on your e-ticket (for example 1PC, 2PC, or a total weight such as 23); other routes and partner flights follow the e-ticket.
- Economy
- Economy on an Aircalin ticket: between Noumea, Port Vila and Wallis, a total of 23kg; between Noumea and Brisbane, Nadi, Sydney, Papeete, Singapore, Bangkok and Auckland, and between Bangkok and Paris, 1 baggage item of 23kg maximum; between Noumea and France, 1 or 2 items of 23 kg each according to the fare; between Noumea and Isle of Pines, Lifou, Mare and Ouvea, 1 item of 12kg or 20kg according to travel class.
- Premium economy
- Premium Economy: between Noumea and Wallis, a total of 30kg; between Noumea and Brisbane, Nadi, Sydney, Papeete, Singapore, Bangkok and Auckland, and between Bangkok and Paris, 2 items of 23 kg each; between Noumea and France, 1 or 2 items of 23 kg each according to the fare.
- Business
- Business Hibiscus: 2 items of 23 kg each between Noumea and Sydney, Papeete, Singapore and Bangkok, and between Bangkok and Paris; 2 items of 32 kg each between Noumea and France.
- Size
- Each checked bag: height + width + depth = 158 cm (30 x 70 x 50 cm on domestic flights to Isle of Pines, Lifou, Mare and Ouvea).
- Infant
- Babies under 2, all booking classes: one bag up to 10 kg plus a crib, stroller or baby seat (5 kg on Air Calédonie-operated Port Vila flights SB3240 and SB3241).
What Aircalin’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:Aircalin website (opens in a new tab)
Aircalin cabins and aircraft
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
Cabin names and seat details are not yet verified for Aircalin. What the route dataset does record is which aircraft types have appeared on its routes:
- Airbus A320
- Airbus A330-200
- Airbus A340-300
- Boeing 737-800
- Boeing 767-300
- De Havilland Canada DHC-6 Twin Otter
Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.
A record of what has flown, not a current fleet
The route dataset accumulates equipment over time and is not a fleet register: it can name types Aircalin has retired, miss recent additions, and it covers only flights sold under SB. Seat pitch and cabin configuration are not verified for this carrier.
If your Aircalin flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:Aircalin website (opens in a new tab)
Aircalin check-in times and airport cut-offs
Online check-in windows and airport bag-drop cutoffs have not been verified against the airline’s published times.
Still to check: Online check-in opens, Domestic check-in closes, International check-in closes.
Check directly:Aircalin website (opens in a new tab)
How to contact Aircalin
- Customer service phone
- +687 26 55 00
Where Aircalin flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 30 Aircalin routes serving 12 destinations across 9 countries.
- Destinations
- 12
- Countries
- 9
- Routes tracked
- 30
- Longest route
- 7,812 km
Busiest markets by route count
A market may include more than one airport.
Longest route in the dataset
7,812 km great-circle distance between the two airports.
Common questions about flying Aircalin
What size cabin bag can I take on Aircalin?
According to Aircalin’s own website (us.aircalin.com, checked 4 Sep 2026): On Aircalin-operated flights and Air France codeshares on international routes: 55 x 35 x 25 cm for a total of 115 cm (pockets, wheels and handles included). Between Noumea and Île des Pins, Lifou, Maré and Ouvea: 45 x 35 x 20 cm.
How heavy can my Aircalin carry-on bag be?
According to Aircalin’s own website (us.aircalin.com, checked 5 Oct 2026): Economy on Aircalin-operated flights and Air France codeshares: 1 baggage + 1 accessory, 7kg maximum between Noumea and Auckland, Sydney, Brisbane, Nandi, Wallis and Port-Vila; 12kg maximum between Noumea and Bangkok, Singapore and Papeete, between Bangkok and Paris, and between Noumea and mainland France; 5kg maximum between Noumea and Île des Pins, Lifou, Maré and Ouvea. Business Hibiscus: 12kg maximum between Noumea and Sydney, 18kg maximum (2 baggages + 1 accessory) on the other listed routes. Other routes and partners: see your electronic ticket.
What is the Aircalin customer service phone number?
According to Aircalin’s own website (aircalin.com, checked 5 Oct 2026): +687 26 55 00.
How many destinations does Aircalin fly to?
Originfacts tracks 12 Aircalin destinations across 9 countries, on 30 routes.
Where is Aircalin based?
Aircalin is based in New Caledonia. In the Originfacts route dataset, its busiest market is Noumea, followed by Wallis Island, Auckland and Brisbane.
What aircraft appear on Aircalin routes?
The routes we hold name Airbus A320, Airbus A330-200, Airbus A340-300, Boeing 737-800, Boeing 767-300 and De Havilland Canada DHC-6 Twin Otter. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Aircalin route?
Seoul to Noumea, at 7,812 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Aircalin’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 4 Sep 2026 – 5 Oct 2026
- Checked bagsVerified 4 Sep 2026
- Cheapest fareNot yet verified—
- Cabins & aircraftRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data
- Delays & cancellationsNot yet verified—
- Check-inNot yet verified—
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data