Airline guide
Air VanuatuIATA code NF
Baggage allowances, fare rules, check-in cut-offs and contact details for Air Vanuatu. Policy figures are read from Air Vanuatu’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Vanuatu
- Busiest markets
- Port Vila, Espiritu Santo, Tanna
- By route count · route data Jul 2026
- Destinations
- 31 in 6 countries
- Route data Jul 2026
Air Vanuatu at a glance
Cabin bag size
Covered in full in the section below. Read it (Cabin bag size)
Cabin bag weight
- Cabin bag weight
- Vanuatu domestic flights, Economy: 5kg of cabin baggage. No size limit is stated in the conditions of carriage.
Verified 4 Sep 2026airvanuatu.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
Covered in full in the section below. Read it (Checked bag)
Online check-in
Covered in full in the section below. Read it (Online check-in)
Airport check-in closes
- Domestic
- Vanuatu domestic flights: check-in opens 2 Hours before departure and closes 45 Minutes before.
Verified 4 Sep 2026airvanuatu.com (opens in a new tab)Full rules: Airport check-in closesCustomer service
- Customer service phone
- +678 20200
Verified 4 Sep 2026airvanuatu.com (opens in a new tab)Full rules: Customer service
Air Vanuatu carry-on baggage allowance
Air Vanuatu's conditions of carriage list a cabin baggage allowance for domestic flights only.
- Cabin bag weight
- Vanuatu domestic flights, Economy: 5kg of cabin baggage. No size limit is stated in the conditions of carriage.
Air Vanuatu checked baggage allowance
Air Vanuatu's conditions of carriage list a checked allowance for domestic flights only; baggage fees are non-refundable.
- Allowance domestic
- Vanuatu domestic flights: 10kg for an adult, 10kg for a child, no allowance (0) for an infant.
What Air Vanuatu’s cheapest fare includes
Fare-tier inclusions have not been verified against the airline’s published fare conditions.
Still to check: Lowest fare, Seat selection, Changes and cancellations.
Check directly:Air Vanuatu website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
Air Vanuatu cabins and aircraft
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
Cabin names and seat details are not yet verified for Air Vanuatu. What the route dataset does record is which aircraft types have appeared on its routes:
- Aerospatiale/Alenia ATR
- Airbus A320
- Boeing 737-700
- Boeing 737-800
- De Havilland Canada DHC-6 Twin Otter
- Pilatus Britten-Norman BN-2A/B
- Yunshuji Y-12/Xian Y-12
Seat pitch is a property of the aircraft cabin rather than of the airline, so a single figure for this carrier’s legroom would be misleading. Pitch publishes per aircraft type once each figure is verified.
A record of what has flown, not a current fleet
The route dataset accumulates equipment over time and is not a fleet register: it can name types Air Vanuatu has retired, miss recent additions, and it covers only flights sold under NF. Seat pitch and cabin configuration are not verified for this carrier.
If your Air Vanuatu flight is delayed or cancelled
Which delay and cancellation regime applies depends on where each flight departs. The mapping has not been verified for this carrier yet.
Still to check: Care, Rebooking and refunds, Compensation.
Check directly:Air Vanuatu website (opens in a new tab)Conditions of carriage (opens in a new tab) (link from Duffel reference data, 24 Aug 2026)
Air Vanuatu check-in times and airport cut-offs
Missing the check-in close-off time means you are denied boarding and must buy a new ticket.
- Domestic check-in closes
- Vanuatu domestic flights: check-in opens 2 Hours before departure and closes 45 Minutes before.
How to contact Air Vanuatu
- Customer service phone
- +678 20200
- Conditions of carriage
- airvanuatu.com/travel-info/conditions-of-carriage (opens in a new tab)
Where Air Vanuatu flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 86 Air Vanuatu routes serving 31 destinations across 6 countries.
- Destinations
- 31
- Countries
- 6
- Routes tracked
- 86
- Longest route
- 2,482 km
Busiest markets by route count
- Port Vila20 routes
- Espiritu Santo11 routes
- Tanna5 routes
- Longana4 routes
- Norsup4 routes
A market may include more than one airport.
Longest route in the dataset
2,482 km great-circle distance between the two airports.
Common questions about flying Air Vanuatu
How heavy can my Air Vanuatu carry-on bag be?
According to Air Vanuatu’s own website (airvanuatu.com, checked 4 Sep 2026): Vanuatu domestic flights, Economy: 5kg of cabin baggage. No size limit is stated in the conditions of carriage.
When does Air Vanuatu check-in close for domestic flights?
According to Air Vanuatu’s own website (airvanuatu.com, checked 4 Sep 2026): Vanuatu domestic flights: check-in opens 2 Hours before departure and closes 45 Minutes before.
What is the Air Vanuatu customer service phone number?
According to Air Vanuatu’s own website (airvanuatu.com, checked 4 Sep 2026): +678 20200.
How many destinations does Air Vanuatu fly to?
Originfacts tracks 31 Air Vanuatu destinations across 6 countries, on 86 routes.
Where is Air Vanuatu based?
Air Vanuatu is based in Vanuatu. In the Originfacts route dataset, its busiest market is Port Vila, followed by Espiritu Santo, Tanna and Longana.
What aircraft appear on Air Vanuatu routes?
The routes we hold name Aerospatiale/Alenia ATR, Airbus A320, Boeing 737-700, Boeing 737-800, De Havilland Canada DHC-6 Twin Otter, Pilatus Britten-Norman BN-2A/B and Yunshuji Y-12/Xian Y-12. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Air Vanuatu route?
Sydney to Port Vila, at 2,482 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Air Vanuatu’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 4 Sep 2026
- Checked bagsVerified 4 Sep 2026
- Cheapest fareNot yet verified—
- Cabins & aircraftRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data
- Delays & cancellationsNot yet verified—
- Check-inVerified 4 Sep 2026
- ContactVerified 4 Sep 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data