Airline guide

Air TransatIATA code TS
Baggage allowances, fare rules, check-in cut-offs and contact details for Air Transat. Policy figures are read from Air Transat’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Canada
- Destinations
- 34 in 14 countries
- Route data Jul 2026
Air Transat at a glance
Cabin bag size
- Cabin bag size
- 55 x 40 x 23 cm
Verified 6 Oct 2026airtransat.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Economy
- 1 cabin bag (up to 10 kg / 22 lbs) + 1 personal item (43 x 33 x 16 cm) included free
- Business & First
- 1 cabin bag (up to 10 kg) + 1 personal item included (Club Class)
Verified 6 Oct 2026airtransat.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
- Economy
- 1 piece up to 23 kg (50 lbs) included on Standard & Flex fares; Budget fare checked bag available for fee
Verified 6 Oct 2026airtransat.com (opens in a new tab)Full rules: Checked bagOnline check-in
- Online check-in opens
- 24 hours before departure via web or Air Transat app
Verified 6 Oct 2026airtransat.com (opens in a new tab)Full rules: Online check-inAirport check-in closes
- Domestic
- 45 minutes before departure
- International
- 60 minutes before departure
Verified 6 Oct 2026airtransat.com (opens in a new tab)Full rules: Airport check-in closesCustomer service
- Customer service phone
- Customer Service: 00 800 87 26 72 83 (number given in the UK website terms)
Verified 4 Sep 2026airtransat.com (opens in a new tab)Full rules: Customer service
Air Transat carry-on baggage allowance
| Cabin | Carry-on weight |
|---|---|
| Economy | 1 cabin bag (up to 10 kg / 22 lbs) + 1 personal item (43 x 33 x 16 cm) included free |
| Business & First | 1 cabin bag (up to 10 kg) + 1 personal item included (Club Class) |
- Cabin bag size
- 55 x 40 x 23 cm
Air Transat checked baggage allowance
| Cabin | Checked allowance |
|---|---|
| Economy | 1 piece up to 23 kg (50 lbs) included on Standard & Flex fares; Budget fare checked bag available for fee |
| Business | 2 pieces up to 32 kg (70 lbs) each included (Club Class) |
| First | 2 pieces up to 32 kg (70 lbs) each included (Club Class) |
What Air Transat’s cheapest fare includes
- Lowest fare
- Budget, Standard, Flex (Economy); Club Standard, Club Flex (Club Class)
- Seat selection
- Included in Standard, Flex, and Club Class; fee on Budget until check-in.
- Changes and cancellations
- Budget non-refundable; Standard and Flex allow flight changes; Club Class fully flexible.
Air Transat cabins and aircraft
Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.
- Seat options
- Economy Class, Club Class (wide leather recliners with legrest, priority services, and gourmet meals on A321LR / A330).
- Verified 6 Oct 2026airtransat.com (opens in a new tab)
- Reserved or random
- Fee-based advance seat selection on Budget; included on Standard/Flex/Club; assigned free at check-in.
- Verified 6 Oct 2026airtransat.com (opens in a new tab)
- Family seating
- Air Transat automatically seats children under 14 with an accompanying adult free of charge under APPR.
- Verified 6 Oct 2026airtransat.com (opens in a new tab)
If your Air Transat flight is delayed or cancelled
These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.
- Care
- Food, beverages, communication, and hotel lodging for overnight delays under Canadian APPR & EU 261.
- Rebooking and refunds
- Full refund or rebooking to destination if flight cancelled or delayed >3 hours.
- Compensation
- APPR statutory compensation (up to CAD $1,000) / EU 261 (€250–€600) for controllable delays >3h.
Air Transat check-in times and airport cut-offs
From Air Transat's general terms and conditions for its UK website.
- Airport arrival
- Air Transat recommends arriving at the airport check-in counter at least three (3) hours before departure; otherwise your reservation may be cancelled and your seats given to other customers.
- Verified 4 Sep 2026airtransat.com (opens in a new tab)
- Seat selection hold
- An advance seat selection is held until 75 minutes before departure; after that it can be cancelled without refund.
- Verified 4 Sep 2026airtransat.com (opens in a new tab)
- Online check-in opens
- 24 hours before departure via web or Air Transat app
- Verified 6 Oct 2026airtransat.com (opens in a new tab)
- Domestic check-in closes
- 45 minutes before departure
- Verified 6 Oct 2026airtransat.com (opens in a new tab)
- International check-in closes
- 60 minutes before departure
- Verified 6 Oct 2026airtransat.com (opens in a new tab)
- Boarding closes
- 15 to 30 minutes before departure
- Verified 6 Oct 2026airtransat.com (opens in a new tab)
How to contact Air Transat
- Customer service phone
- Customer Service: 00 800 87 26 72 83 (number given in the UK website terms)
Where Air Transat flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 95 Air Transat routes serving 34 destinations across 14 countries.
- Destinations
- 34
- Countries
- 14
- Routes tracked
- 95
- Longest route
- 7,715 km
Busiest markets by route count
A market may include more than one airport.
Longest route in the dataset
7,715 km great-circle distance between the two airports.
Common questions about flying Air Transat
What size cabin bag can I take on Air Transat?
According to Air Transat’s own website (airtransat.com, checked 6 Oct 2026): 55 x 40 x 23 cm.
How heavy can my Air Transat carry-on bag be?
According to Air Transat’s own website (airtransat.com, checked 6 Oct 2026): 1 cabin bag (up to 10 kg / 22 lbs) + 1 personal item (43 x 33 x 16 cm) included free.
What is the Air Transat Economy checked baggage allowance?
According to Air Transat’s own website (airtransat.com, checked 6 Oct 2026): 1 piece up to 23 kg (50 lbs) included on Standard & Flex fares; Budget fare checked bag available for fee.
When can I check in online with Air Transat?
According to Air Transat’s own website (airtransat.com, checked 6 Oct 2026): 24 hours before departure via web or Air Transat app.
When does Air Transat check-in close for domestic flights?
According to Air Transat’s own website (airtransat.com, checked 6 Oct 2026): 45 minutes before departure.
When does Air Transat check-in close for international flights?
According to Air Transat’s own website (airtransat.com, checked 6 Oct 2026): 60 minutes before departure.
What is the Air Transat customer service phone number?
According to Air Transat’s own website (airtransat.com, checked 4 Sep 2026): Customer Service: 00 800 87 26 72 83 (number given in the UK website terms).
How many destinations does Air Transat fly to?
Originfacts tracks 34 Air Transat destinations across 14 countries, on 95 routes.
Where is Air Transat based?
Air Transat is based in Canada. In the Originfacts route dataset, its busiest market is Montreal, followed by Toronto, London and Calgary.
What aircraft appear on Air Transat routes?
The routes we hold name Airbus A310, Airbus A310-300, Airbus A330, Boeing 737 and Boeing 737-800. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Air Transat route?
Istanbul to Montreal, at 7,715 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Air Transat’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 6 Oct 2026
- Checked bagsVerified 6 Oct 2026
- Cheapest fareVerified 6 Oct 2026
- Cabins & aircraftVerified 6 Oct 2026
- Delays & cancellationsVerified 6 Oct 2026
- Check-inVerified 4 Sep 2026 – 6 Oct 2026
- ContactVerified 4 Sep 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data