Airline guide

Air SerbiaIATA code JU
Baggage allowances, fare rules, check-in cut-offs and contact details for Air Serbia. Policy figures are read from Air Serbia’s own published pages and each one shows where it came from and when we checked it.
- Home country
- Serbia
- Destinations
- 30 in 23 countries
- Route data Jul 2026
Air Serbia at a glance
Cabin bag size
- Cabin bag size
- 55 x 40 x 20 cm
Verified 6 Oct 2026airserbia.com (opens in a new tab)Full rules: Cabin bag sizeCabin bag weight
- Economy
- 1 cabin bag up to 8 kg + 1 personal item included free
- Business & First
- 2 cabin bags up to 8 kg each + 1 personal item (Business Class)
Verified 6 Oct 2026airserbia.com (opens in a new tab)Full rules: Cabin bag weightChecked bag
- Economy
- 1 piece up to 23 kg (50 lbs) included on Standard & Comfort fares; Light fare checked bag for fee
Verified 6 Oct 2026airserbia.com (opens in a new tab)Full rules: Checked bagOnline check-in
- Online check-in opens
- 36 hours before departure via web or Air Serbia mobile app
Verified 6 Oct 2026airserbia.com (opens in a new tab)Full rules: Online check-inAirport check-in closes
- Domestic
- 45 minutes before departure
- International
- 60 minutes before departure
Verified 6 Oct 2026airserbia.com (opens in a new tab)Full rules: Airport check-in closesCustomer service
- Customer service phone
- +44 20 7946 0991
Verified 5 Oct 2026airserbia.com (opens in a new tab)Full rules: Customer service
Air Serbia carry-on baggage allowance
| Cabin | Carry-on weight |
|---|---|
| Economy | 1 cabin bag up to 8 kg + 1 personal item included free |
| Business & First | 2 cabin bags up to 8 kg each + 1 personal item (Business Class) |
- Cabin bag size
- 55 x 40 x 20 cm
Air Serbia checked baggage allowance
| Cabin | Checked allowance |
|---|---|
| Economy | 1 piece up to 23 kg (50 lbs) included on Standard & Comfort fares; Light fare checked bag for fee |
| Business | 2 pieces up to 32 kg (70 lbs) each included (Business Class) |
| First | 2 pieces up to 32 kg (70 lbs) each included (Business Class) |
What Air Serbia’s cheapest fare includes
- Lowest fare
- Light, Standard, Comfort, Business
- Seat selection
- Included in Standard, Comfort, and Business; fee on Light until check-in.
- Changes and cancellations
- Light non-refundable; Standard and Comfort allow changes with fee; Business fully flexible.
Air Serbia cabins and aircraft
Choose a seat by location and legroom, or accept a free seat assignment at check-in. Use your flight seat map because options vary with the aircraft.
- Seat options
- Standard Economy, Extra Legroom seats, Business Class (Euro-business blocked seat on A319/A320 & lie-flat suites on A330-200).
- Verified 6 Oct 2026airserbia.com (opens in a new tab)
- Reserved or random
- Fee-based advance seat selection on Light; included on Standard/Comfort/Business; free at check-in.
- Verified 6 Oct 2026airserbia.com (opens in a new tab)
- Family seating
- Air Serbia automatically seats children under 12 next to an accompanying adult free of charge.
- Verified 6 Oct 2026airserbia.com (opens in a new tab)
If your Air Serbia flight is delayed or cancelled
These are standards published by the carrier for delays and cancellations. On codeshares or interline itineraries, the operating carrier is responsible.
- Care
- Meals, refreshments, communication, and hotel lodging for overnight delays under EU 261 / CAD regulations.
- Rebooking and refunds
- Full refund or rebooking to final destination for cancellations or delays >5 hours.
- Compensation
- Statutory compensation (€250 to €600) for airline-caused cancellations or delays >3 hours.
Air Serbia check-in times and airport cut-offs
- Online check-in opens
- 36 hours before departure via web or Air Serbia mobile app
- Domestic check-in closes
- 45 minutes before departure
- International check-in closes
- 60 minutes before departure
- Boarding closes
- 20 minutes before departure
How to contact Air Serbia
- Customer service phone
- +44 20 7946 0991
Where Air Serbia flies
Source: Originfacts route-network dataset, built from TravelPayouts route data (updated 2026-07). Not verified by hand.
We track 66 Air Serbia routes serving 30 destinations across 23 countries.
- Destinations
- 30
- Countries
- 23
- Routes tracked
- 66
- Longest route
- 1,725 km
Busiest markets by route count
- Belgrade31 routes
- Copenhagen2 routes
- Rome2 routes
- Gothenburg2 routes
- Larnaca2 routes
A market may include more than one airport.
Longest route in the dataset
1,725 km great-circle distance between the two airports.
Common questions about flying Air Serbia
What size cabin bag can I take on Air Serbia?
According to Air Serbia’s own website (airserbia.com, checked 6 Oct 2026): 55 x 40 x 20 cm.
How heavy can my Air Serbia carry-on bag be?
According to Air Serbia’s own website (airserbia.com, checked 6 Oct 2026): 1 cabin bag up to 8 kg + 1 personal item included free.
What is the Air Serbia Economy checked baggage allowance?
According to Air Serbia’s own website (airserbia.com, checked 6 Oct 2026): 1 piece up to 23 kg (50 lbs) included on Standard & Comfort fares; Light fare checked bag for fee.
When can I check in online with Air Serbia?
According to Air Serbia’s own website (airserbia.com, checked 6 Oct 2026): 36 hours before departure via web or Air Serbia mobile app.
When does Air Serbia check-in close for domestic flights?
According to Air Serbia’s own website (airserbia.com, checked 6 Oct 2026): 45 minutes before departure.
When does Air Serbia check-in close for international flights?
According to Air Serbia’s own website (airserbia.com, checked 6 Oct 2026): 60 minutes before departure.
What is the Air Serbia customer service phone number?
According to Air Serbia’s own website (airserbia.com, checked 5 Oct 2026): +44 20 7946 0991.
How many destinations does Air Serbia fly to?
Originfacts tracks 30 Air Serbia destinations across 23 countries, on 66 routes.
Where is Air Serbia based?
Air Serbia is based in Serbia. In the Originfacts route dataset, its busiest market is Belgrade, followed by Copenhagen, Rome and Gothenburg.
What aircraft appear on Air Serbia routes?
The routes we hold name Aerospatiale/Alenia ATR 42-500, Aerospatiale/Alenia ATR 72, Airbus A318/319/320/321, Airbus A319, Airbus A320, Airbus A321, Boeing 737-300, Boeing 737-800, Canadair Regional Jet 200, Dash 8-400, Embraer E170, Fokker 100 and Fokker 70. That dataset accumulates over time, so treat it as a record of what has flown rather than a current fleet list.
What is the longest Air Serbia route?
Belgrade to Moscow, at 1,725 km.
Sources and verification
Baggage, fare, check-in, disruption and contact figures are published only when they are read from Air Serbia’s own pages or a named regulator, and each one shows the page and the date it was checked. Where sources disagree we show both and publish neither. Route and destination figures come from the Originfacts route dataset and show its date instead; they are not verified by hand.
- Carry-onVerified 6 Oct 2026
- Checked bagsVerified 6 Oct 2026
- Cheapest fareVerified 6 Oct 2026
- Cabins & aircraftVerified 6 Oct 2026
- Delays & cancellationsVerified 6 Oct 2026
- Check-inVerified 6 Oct 2026
- ContactVerified 5 Oct 2026
- Where they flyRoute data, Jul 2026Originfacts route-network dataset, built from TravelPayouts route data